Owned by the Malta-registered gaming company Vivaro Ltd, a group that operates several other online casino brands, VBETwas founded in 2003 and is backed up by 17 years of experience in the industry.
In 2017, VBET obtained its UKCG license, so that it can now welcome players from the UK. In 2019, VBet became Arsenal’s betting and gaming partner, and they are now also the official partners of Cray Wanderers. However, in this VBET Review, we will focus on its online casino offering in particular, to check out what’s in store for slot and table game players.
What is VBET Casino offering?
|Licence||✓||UK Gambling Commission, Malta Gaming Authority|
|Bonuses||✓||Welcome Bonus & Spins|
|Payment Methods||9||VISA Debit, Debit Mastercard, ecopayz, PayPal, MuchBetter, Trustly, Neteller, Skrill, SafeCharge|
|Casino Games||7||Slots, Jackpot Games, Roulette, Blackjack, Casino Hold Em, Live Casino, Live Game Shows|
|Providers||22+||1×2 Gaming, BetConstruct, Playtech, Evolution Gaming, iSoftBet, NetEnt, Microgaming, Play N Go, Playson, Pragmatic Play, Red Tiger, Nyx, Nolimit City, Novomatic, Elk Studios, Thunderkick, Tom Horn Gaming, Yggdrasil, Realistic, Red Rake, Stakelogic, Wazdan|
|Mobile App||✗||Betting app only|
|VIP Program||✗||None found|
|Minimum Deposit||✗||No limit – depends on payment method|
|Min Withdrawal||✓||No limit specified|
|Customer Support||✓||Email, Phone, 24/7 Live chat|
VBET Casino licensing, safety and trustworthiness
VBET is licensed by the UK Gambling Commission and the Malta Gaming Authority, to regulatory bodies that ensure their licensees meet strict operating conditions. The casino also operates in several other European countries besides the UK, including France, Germany and Iceland. There are various aspects that make a UK-licensed casino safe, including:
- Security of Funds
VBET keeps all customer funds separately from its company funds in a customer account. Under a UK license, customer account balances are supported by a bank guarantee, which is also secured in the case of insolvency.
2. Security of Personal Data
All of the above information and more is to be found on the VBET General Terms and Conditions page.
3. Fairness of games
All games at VBET have been developed by game providers that are themselves licensed to cater to UK players. This means that games comply with current fair gaming regulations, and naturally, their RNG (the program that determines the outcomes) is regularly tested by independent testing agencies.
Everything is in place to guarantee a safe and fair gaming experience
I love the way in which VBET makes information regarding its security and privacy measures readily accessible on the website. The fact that players funds are also protected in case of insolvency provides added peace of mind. There really isn’t anything to worry about in relation to safety and fairness at VBET Casino.
How I tested VBET Casino
As I set out to review VBET Casino, there were various things I looked out for as I scanned the site and offers. Here’s a summary of elements that I consider to be important in order to provide a comprehensive review:
- Bonus and offers – I have a good look at the casino bonuses on offer, the terms attached to them, as well as any regular or special promotions that existing players can take part in.
- How easy it is to open a new account – I go through the registration process myself to make sure it’s smooth and plain-sailing.
- Deposit methods – I check out which deposit options are available for UK players specifically, and any other restrictions in relation to deposits.
- What their game selection looks like – I have a look at the slots, jackpot and live casino sections to see if there’s enough variety on offer.
- The gaming experience – I look for any exclusive games, check out how fast it is for games to launch, and how easy it is for players to manage their account. I also have a look at other responsible gaming tools available.
- How withdrawals work – I check player reviews to see how fast withdrawals usually take, as well as the casino’s payments page for any additional restrictions related to withdrawals.
- What to do if you run into issues – I find out which support channels are available to players from the UK, and check out the FAQ section.
VBET Casino Bonus – Offers available for UK players
VBET’s bonus is directed at sportsbook and casino players alike. To qualify, all new and verified players have to first place a pre-match bet of a minimum of £15. They will then get the following perks:
- a £5 in-play bet
- 15 wager-free spins on a selected game
- a £5 bonus on BetConstruct Blackjack and Power Keno
- a £5 free bet on BetConstruct Virtual Sports
That adds up to £20 in free bets and bonuses PLUS 15 free spins. These spins are totally free of wagering requirements, which I think is fantastic!
To claim your VBET Bonus, simply visit VBET Casino from the links on CasinoHawks. Then, make a pre-match bet and make sure it covers 3 selections, at minimum odds of 1.5 per selection and make sure you comply with the bonus conditions so you don’t lose your bonuses.
Bonus Conditions to keep in mind:
- Free Spins: Make sure you use your spins within 7 days on Starburst™, Wild Wild West: The Great Train Heist™, or Jumanji slots. Free spins value is £0.10.
- Bonus money on live casino: the bonus money on live casino gamese comes with a wagering requirement of just 15x, which is a very low wagering requirement. However, the maximum amount you can win from this bonus is just £25.
- Keno bonus: this bonus also comes with a 15x wagering requirement, and the maximum bonus payout is capped at £30.
- Free bets: must be single bets only and used on in-play/live markets only.
All of the above bonuses are credited within 24 hours and expire within 7 days. Additional terms apply.
Regular Offers and Promotions
VBET is a sports-focused platform, so it comes as no surprise that most of its promotions and offers relate to sport betting.
However, I still found a couple of offers that slot players can take part in. At the time of writing this VBET Review, players can get 10 free spins on Gordon Ramsay Hell’s Kitchen slot if they stake £25 on the same slot, and the spins will be free of any wagering.
There are also some offers that combine both sports betting and casino rewards.
VBET favours sportsbook players, but its casino bonuses are still quite attractive!
Admittedly, VBET is focused on its sportsbook offering, and this is reflected in its bonuses and offers. That said, casino players stand to benefit from bonuses with very good wagering requirements, and with no wagering at all in the case of free spins. In my opinion, this makes the bonuses and offers at VBET worth claiming.
Register a new account with VBET
You can register as a UK player with VBET in just a few steps:
- Click on the links to VBET Casino on this page;
- Hit the Register button. You’ll then have to complete 3 steps:
- Enter your name, email address and create a password.
- Enter your address and phone number. In this same form you can set your maximum daily, weekly and monthly deposit limits.
- Choose your preferred means of communication, enter a promo code if you have it, accept the terms and conditions and click ‘Submit’.
It’s easy to register with VBET
The registration process at VBET is fairly straightforward, and it’s good to be able to set deposit limits from the outset. Expect an extra verification step once you click on ‘Submit’ – this is standard procedure at any UK Casino. After that, you’ll be able to claim your bonus and spins.
VBET Payment methods
|Payment Method||Type||Average Deposit Time||Average Withdrawal Time|
|Debit Card||Instant||3-5 Days|
|Mastercard||Debit Card||Instant||3-5 Days|
|Neteller||e-wallet||Instant||within 72 hours|
|Skrill||e-wallet||Instant||within 72 hours|
|PayPal||e-wallet||Instant||within 72 hours|
|ecopayz||e-wallet||Instant||within 72 hours|
|MuchBetter||e-wallet||Instant||within 72 hours|
|Trustly||online banking||Instant||within 72 hours|
Popular payment methods on offer, but no pay by phone options
VBET accepts all the most common payment methods that British casino players typically use, and I like the fact that one can choose from several popular e-wallets. An Apple Pay or other pay by phone option would have been a great addition.
Games you can play at VBET Casino
Thanks to its partnership with various providers, VBET hosts an interesting collection of games that include slots, live casino games as well as Keno.
- Exclusive and branded games
I was pleased to see that VBET features some branded and exclusive games, its most recent one being the VBET branded megaways slot. Some of its BetConstract live casino tables are also branded to invoke VBET’s distinctive colour scheme.
- Slots and jackpot selection
There are hundreds of slot games to choose from at VBET, by top providers like NetEnt, Yggdrasil, Red Tiger, Novomatic and Playtech.
- Table games
Unlike most online casinos, VBET Casino’s table games selection doesn’t disappoint at all! Here, you’ll find dozens of RNG tables, from Roulette and Blackjack to Baccarat and Casino Hold Em Poker. Naturally, you’ll find multiple variants of these games, as well as a couple of Video Poker games like Jacks or Better.
- Live Casino games
- Game Shows
VBET also features a Keno category powered by BetConstruct, which includes Power Keno games.
As mentioned, the games that populate VBET’s collection come from multiple providers, the most prominent ones being NetEnt, Play N Go, Novomatic, Microgaming, Playtech and Pragmatic Play. The live casino also features BetConstruct tables that are VBET-branded, alongside the live games by Evolution and Pragmatic.
You can consult the full list of providers at VBET in the table towards the top of this review.
Impressive game selection with regard to all game types!
It’s not so common to find a casino that features such variety when it comes to all game categories. Usually, online casinos tend to be focused either on slots or live tables, but VBET spoils everyone for choice. Table game players will be delighted at the number of variants on offer, and slot and jackpot lovers won’t be lacking anything either!
Time to collect your winnings? Here’s what you need to know!
If you’re about to make a withdrawal from VBET, there are just a few simple steps you need to follow.
- • Click “Sign in” from the upper-right corner of the VBET site
- • Click on your profile icon
- • Choose “My Wallet”
- • Go to the “Withdraw” section to view the withdrawal methods available and make your withdrawal
On its Withdrawals page, VBET claims that players should receive all withdrawals within 72 hours, so my conclusion is that there is a 1 to 2 day payment processing time.
Withdrawals seem hassle-free!
Although it can take a couple of days for VBET to process withdrawal requests, the timeframe is quite reasonable and the process is hassle-free.
VBET Customer Support
|Contact:||Average Answer Time|
|+44 (0)203 582 4005||15min|
|Available 24/7 on their website||0-5 min|
VBET provides customer support through its UK phone line as well as through email and live chat. Everything seems to be in place to guarantee an efficient service.
Besides these direct support channel, you’ll find a well-organised Help Centre on the VBET website, with all the most important info you need to know about deposits and withdrawals, account verification, its casino and sports products, as well as its safer gambling policies.
Customer Support at VBET is superior to most other casino sites
Compared to the majority of online casinos out there, VBET scores really well on support. Few casinos continue to provide phone support these days, and not all of them offer live chat 24/7.
Responsible gambling at VBET
VBET Casino has measures in place to help players keep their gambling habits in check. As soon as you sign up, you can specify your deposit limits. However, it doesn’t have any additional tools like session or spending limits, and its Safer Gambling page doesn’t provide a lot of info.
Via your VBET profile, you can self-exclude for a period of six months, one year, two years, five years or indefinitely.
VBET could do with more RG tools
In my opinion, VBET doesn’t tackle responsible gambling as seriously as other UK sites, due to the lack of session and spending limits available. However, it does respect what is required by law, and also links to the Gambling Therapy support agency from its website, where British players can seek further help.
I was hugely impressed by both VBET’s attractive platform and the number of games and products on offer. If you’re looking for variety, then VBET casino certainly won’t disappoint, and the site’s layout and navigation make things very plain sailing.
On the downside, casino players cannot claim any huge bonuses here, but there is the opportunity of getting wager-free spins regularly, which is a plus. Coupled with its flexible payment options, 24/7 support, the guaranteed security of funds and the huge number of providers whose games you can sample, I’d say VBET Casino is definitely worth checking out!