PlayOjo Review

PlayOjo presents itself as a leading UK casino. Let’s examine whether it lives up to expectations.

If you love UK telly, then you're probably already familiar with PlayOjo, thanks to its amusing adverts. Well, the site offers over 7,000 games including live bingo. It features wager-free real money bonuses and cashback alongside a loyalty program. Is it all good stuff though? Keep reading my PlayOjo review to find out.

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18+ | Play Responsibly | Gambleaware.org | First-time depositors only (Not Northern Ireland). Min deposit to claim is £10. 50 Free spins available on Big Bass Bonanza and spins are worth £0.10 each. Free spins valid for 72 hours, no max win restriction. | Terms & conditions apply.

PlayOJO Rating

Total score 78/100
Read more about our new Casino Review process
Trust & Safety
21/25
Bonus Terms & Promotions
14/15
Payments & Account Fairness
13/20
Games Library & Usability
17/20
Customer Support
10/10
Popularity & User testimonials
3/10

Summary

PlayOjo offers wager-free bonuses as well as multiple tournaments to pit your wits in. Not to mention a games portfolio brimming with thousands of slots, live casino, bingo rooms and other stuff.
7,000+ games from 60+ providers
No minimum or maximum withdrawal amount
Apple and Android apps
All rewards are wager-free & paid in cash
Quick withdrawals
Loads of tournaments
iTech Labs 3rd-party fair games certification
Many live bingo rooms
Unlimited real money cashback
No payment fees
Multi-award-winning platform
OJO Levels loyalty program
Better organisation is required in the games lobby
Lacks deposit bonuses and offers

Most popular slots at PlayOJO

Details

Name
PlayOJO
Launched
2017
Licenses
UKGC with account number: 39326
VIP program
No

Casino features

24/7 Casinos, Casino App, Mobile, Mobile App, Rewards

Language Support

English

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Bank Transfer
Mastercard Debit
Neteller
PayPal
PaySafeCard
Skrill
Trustly
Visa Debit

Deposit

Minimum deposit
£10

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes
Live chat with dealer
Yes

PlayOjo Review

Want to know more about how we analyse casinos? Well, we use a process which is based on 6 pillars of testing. This allows us to give you full transparency and upfront, honest facts. We don’t skim over the bad stuff either – we include it all so that you can make an informed choice.

Here are the 6 pillars which I used to produce this PlayOjo review:

  1. I reviewed PlayOjo’s licensing, safety and trustworthiness 
  2. I analysed the bonus terms and promos at PlayOjo
  3. I checked PlayOjo’s payment methods for smoothness and reliability 
  4. I analysed PlayOjo’s game selection and usability 
  5. I tested the PlayOjo customer support
  6. I judged the popularity of PlayOjo and checked real UK player testimonials 

PlayOjo Licensing, Safety and Trustworthiness

PlayOjo was launched in 2017 and proudly displays the 15+ awards it has won to date. Skill On Net Ltd is the operator, and they are based in Malta and are responsible for more than 20 other UK casinos. PlayOjo has a UKGC license with an account number of 39326, which I validated on the official registry. 

I also did an in-depth search into the background of the gambling license and discovered regulatory action from the UKGC. Between January 2021 and December 2022, the operator failed to comply with certain conditions. These were in relation to anti-money laundering and safer gambling. 

⚠️AGE RISK WARNING: 
18+ only. In the UK, the Gambling Act of 2005 governs all types of gambling, including online casinos. This Act makes it illegal for anyone aged under 18 to gamble, and the UKGC regulates this. Ensuring that all licensed casinos verify the ages of players and refuse services to minors.

Responsible Gambling at PlayOjo

PlayOjo has created its own responsible gambling tool with ‘Safe Mate’. This allows players to analyse their activities, access a risk score and set reminders. These pop up with messages such as ‘we notice you haven’t cashed out in a while’, etc. You can also use deposit limits, set time-outs, self-exclusions and take a self-assessment test. My PlayOjo review did highlight a lack of limits though, including wager, loss and session.

⚠️ ADDICTION RISK WARNING ⚠️
Gambling can be enjoyable but it can also lead to harm. We advise you to check in with how gambling makes you feel, at all times. Some common signs to watch out for can include chasing your losses, using gambling as a means of escape and borrowing money to gamble with. Please reach out for support if you feel you are struggling. There are many organisations in the UK that offer free assistance and guidance for you and your loved ones. For example, GamCare 0808 8020 133 or Gordon Moody.

My Rating of PlayOjo’s Trust & Safety

Let’s take a further look at how PlayOjo will keep you secure.

What I checkedScoreWhy this score?
Licences4/5The casino has a UKGC license but 1 point is lost due to the regulatory action.
Brand Credibility & Ownership Trust5/5At the time of my review, PlayOjo had been operating for 8 years and had won many industry awards. 
Security Measures & Data Protection4/5PlayOjo is fully transparent with its data protection and security protocols. These include TLS 1.2 encryption, data loss prevention software, antimalware tech, key exchanges and cyphers.

The icing on the cake would have been 2FA, but this isn’t supported for players at the moment.
Responsible Gambling Tools8/10Whilst Safe Mate and the other tools are great, I was surprised by the lack of limits available for players to use. 
There’s room for improvement and PlayOjo needs to add more safer gambling limits
The score is 21/25.

PlayOjo’s Bonus Terms and Promos 

(Offers are valid for UK players 18+ only. Full terms and conditions apply to all bonuses and promos, please review these on the PlayOjo site before claiming)

You’ll be pleased to know that PlayOjo only offers wager-free casino bonuses. Yup, so rewards are paid in cash. But how fair are those terms? Let’s find out Hawksters!

⚠️BONUS RISK WARNING
The welcome offer can be claimed with a minimum deposit of £10 and there are no wagering requirements. Whatever you win is paid in real money and there are no maximum win restrictions. Winnings are fully withdrawable. 

The spins are worth £0.10 each and must be played within 72 hours on Big Bass Bonanza.
This offer excludes new players in Northern Ireland and full terms and conditions apply. 

PlayOjo’s Welcome Bonus

PlayOjo UK Welcome Offer

As a new player, you can receive 50 wager-free spins as a welcome bonus, with a minimum deposit of £10. Any winnings you achieve are paid in cash!

There is also a welcome offer for Bingo fans with 50 wager-free spins for a deposit of £10. If you spend a further £10, you’ll then get 500 free bingo tickets too!

PlayOjo UK Bingo Welcome Offer

PlayOjo’s Free Spins for Existing Players 

Once you’ve enjoyed that welcome deal, you’ll be wondering what other free spins you’ll get as an existing player? Well my PlayOjo review revealed the ‘OJO Wheel’! This will pop up randomly and give you the chance to win free spins, without any wagering!

PlayOjo Cashback Bonus

Whenever you play any casino game with real money, you’ll collect real money cashback. There are no limits to how much you can earn and no wagering requirements.

PlayOjo’s Loyalty Program 

The OJO Levels is open to all depositing players and with any game that you play, you’ll receive points. These will help you move along the multi-tier map and collect rewards on the way! These could be free bingo tickets, wager free spins, cash and OJO wheel spins.

PlayOjo Promotions and Tournaments 

Prize Twister free spins can land in your account randomly and could see you winning up to £25k! Treats also range from free scratchcards, cash or free spins. The ‘Reel Spinoffs’ are daily slot tourneys which offer you the chance to win cash prizes and free spins.

My Rating of PlayOjo’s Bonus Terms & Promotions 

Things may be sounding rosy, but it’s time to clamp down on that small print.

What I checkedScoreWhy this score?
Bonus Terms and Conditions5/5I had no issue locating these and they are simple, transparent and player-friendly. 
Wagering Requirements5/5There are no wagering requirements at PlayOjo. 
Ongoing Promotions4/5I’m giving a 4, as there are no deposit offers once you have claimed the welcome bonus. Though the rest of the promos do offer good value and unlimited cashback is amazing.
It’s almost top marks, which is difficult for any online casino but I’d love to see some deposit type offers!
Things are almost perfect at 14/15.

Payment Methods & Account Fairness at PlayOjo

Whether you prefer an eWallet, debit card or bank transfer, PlayOjo has got you covered with its trustworthy payment methods

Payment MethodMinimum DepositMaximum Withdrawal Average Deposit TimeAverage Withdrawal Pending Time
Visa & Mastercard debit£10N/AInstantWithin a few hours
PayPal£10N/AInstantWithin a few hours
Skrill & Neteller£10N/AInstantWithin a few hours
Apple Pay£10N/AInstantWithin a few hours
Trustly & Bank transfer £10N/AFew secsWithin a few hours
Open Banking£10N/AFew secsWithin a few hours
PaySafeCard£10N/AInstantN/A
⚠️FINANCIAL RISK WARNING
Before you start to play at any casino, please set limits on your account and stick to them. We also recommend that you regularly consult your gaming history and review your transactions. 
The casino always has a financial advantage over members, due to its house edge which sees most players lose money over time. Please gamble responsibly and only use the money that you can afford to lose. 

How To Withdraw From PlayOjo

  1. Log in to your profile and click ‘Withdraw’
  2. Choose the amount and double-check all the details are correct
  3. Click on ‘Confirm’ and you are done!

Other Important Information

Good news! There is no minimum or maximum withdrawal amount. PlayOjo doesn’t tack on fees to payments either. 

Documents and Information You’ll Need To Share With PlayOjo

At the point of your first withdrawal, you will need to upload your ID documents for verification:

  1. Photo ID such as a passport, ID card or driving license
  2. Proof of address from within the last 3 months, such as a bank statement or utility bill

My Rating of PlayOjo’s Payment & Account Fairness

Time to shake the payment processes and account rules up and down and see what the scores are!

What I checkedScoreWhy this score?
Minimum Withdrawal and Deposit4/5You can deposit from a tenner and when it comes to withdrawals, there is no minimum. 
Accepted Payment Methods4/5This was almost a 5/5 but Google Pay wasn’t supported at the time of my PlayOjo review.
Account Rules and Player Rights1/5PlayOjo will apply an inactivity fee of £5 a month if you don’t log into your account for 12 consecutive months. The casino will try to return any remaining balance to you just before this. 
Withdrawal Speed and Processing Times4/5Withdrawals aren’t instant but are processed within a few hours, tops.
PlayOjo was doing oh so well, but those inactivity fees are shady!
The score is 13/20.

PlayOjo’s Game Library & Usability 

PlayOjo has an extensive catalogue of 7,000+ casino games! Woop!

⚠️CASINO GAMES WARNING
Just a reminder that whenever you play a casino game, there’s a risk you will lose your money. In fact, most players do lose over time due to the casino’s house edge which gives a mathematical advantage.

All games have their own rules and RTP, as well as contributing differently to wagering requirements. Before you start to play, please check this info. 

We advise that you only play at UKGC licensed casinos, which ensures that games will be tested for fairness, stability and reliability. Please gamble responsibly and always remember that gambling isn’t a way to make money.

Did I Find Any Exclusive Games?

Nope, but there are heaps of branded games, including the Rich Wilde saga, Big Bass and 130+ Megaways slots!

PlayOjo Slots Collection

PlayOjo UK Slots

Kudos to PlayOjo as they have handpicked some fantastic slots. New titles are always being added and there’s a nifty quick feature which displays a game’s largest payout, betting range, paylines, etc. Top titles which I enjoyed were The Legend of Musashi, Jack Hammer and The Count.

PlayOjo UK Slot Info

PlayOjo’s Live Dealer Tables

PlayOjo UK Live Casino

With more than 1,000+ live casino games, there’s lots to get stuck into! The main focus is on baccarat, roulette and blackjack but there is a decent selection of poker variants and dice. You can even play in real-life casinos such as The Genting in Manchester. 

PlayOjo Game Shows

PlayOjo UK Live Gameshows

My PlayOjo review revealed 50+ live gameshows from Evolution, Pragmatic and Playtech. I’d recommend that you have a go on Family Feud and test your quiz skills on True False Live Trivia.

What Other Types of Games Can You Enjoy at PlayOjo?

  • Live bingo
  • Scratchcards
  • Slingo
  • Crash 
  • Plinko
  • Jackpots
  • Keno
  • Lotto slots

Game Providers at PlayOjo

With 60+ game providers, you’ll get access to plenty of quality, varied and entertaining titles. The most popular are:

PlayOjo Mobile Experience 

When it comes to gaming on the go, PlayOjo has every angle covered. There are Android and iOS apps, which each have overall good ratings on their respective online stores. For all other devices, or maybe you don’t want to download anything – there’s full on mobile browser access. My PlayOjo review was made easy with all of these options, thanks to simple layouts and stable games.

My Rating of PlayOjo’s Games Library & Usability 

Here’s where I drill down on the crucial points of the lobby and test the site’s navigation and mobile access!

What I checkedScoreWhy this score?
Games Library and Navigation7/10The lobby is packed with quality stuff and good attention has been paid to all types of games. This score should be 10/10 but the navigation needs a rethink. The filtering at present is too basic and should include theme, developer, RTP, paylines, bet, etc.
Software Providers and Game Integrity5/5Top marks for an excellent lineup and PlayOjo uses the 3rd party fair gaming testing services of iTechLabs.
UX/UI Experience
Site Navigation & Design2.5/2.5The design is sleek, intuitive and relaxing with a cool purple theme. I had no issues finding my way around the general info on the site.
Mobile Experience2.5/2.5Well-designed, flawless mobile access with quick loading times and zero lagging.
Oh, PlayOjo, you almost had it all! Better filters in the lobbies are required for a smoother experience 
The score is 17/20.

PlayOjo’s Customer Support

PlayOjo has recently improved its customer support by introducing a 24/7 live chat. Though has removed the phone option, but hey-ho. 

Contact:Average Answer Time
Email[email protected] Within a couple of hours
Live chat24/7A few moments
X@PlayOJOWithin a couple of hours
Instagram@playojo N/A
FacebookPlayOJOWithin a couple of hours
YouTube@PlayOJON/A

Languages: English.

Help Centre: Plenty of FAQs covering a multitude of topics.

Other resources: I found a shedload of game reviews, a blog and lots of guides for making payments, claiming bonuses, etc. Social media channels are regularly updated too.

My Rating of PlayOjo’s Customer Support

So, how did things go when I tested the help channels, agents and opened my account?

What I checkedScoreWhy this score?
Opening an Account2/2I enjoyed a quick sign-up with electronic basic verification checks. When you need to submit your docs, the processing takes up to 12 hours, which isn’t too long.
Availability & Response Time2/2There’s 24/7 coverage and I enjoyed super quick responses to all the available channels which I tested during this PlayOjo review.

I found all of the agents listened and gave me quick, friendly and concise responses.
Contact Options2/2Chat, email, Facebook & X Messenger are available.
Clear Contact Options2/2No matter where you are on the site, just click on the ‘Help’ link to launch support. 
Help Centre & Self-Service Options2/2Fully stocked FAQs with transparency on banking methods, KYC and payment amounts.

I love the PlayOjo blog and there are soooo many game reviews to check out.
PlayOjo does a fab job with its quality support!
The score is 10/10.
PlayOjo UK Registration

Popularity & User Testimonials 

PlayOjo has been active since 2017 so it has racked up thousands of ratings, and the site is a hit with UK players. I analysed many reviews and there’s an almost 50/50 mixture of positives and negatives. The cons mostly relate to complicated and slow withdrawals, unfortunately. The pros include the choice of games and fair bonuses.

I can’t ignore those negative withdrawal experiences
This results in a 3 out of 10 score. PlayOjo are at least active in forums and do respond to player testimonials.

PlayOjo – Is It Worth Your Time?

My review highlighted features such as wager-free bonuses, quality support, unlimited cashback and a variety of games. Take all of this into consideration before you make your next move and please gamble responsibly. 

Other Casinos To Try if You Like PlayOjo

If you like the Great British vibe of PlayOjo, then why not check out these reviews which offer a similar feel?

Bet365

JackpotJoy

Casumo

Frequently asked questions

There is no limit.
The casino aims to handle these within 12 hours.
Skill On Net Limited who are based in Malta.
There aren’t any! All rewards are wager-free, so whatever you win you can keep and withdraw.
Via 24/7 live chat, email or X and Facebook Messenger.
The site legally operates in the UK with a valid UKGC license. It also hosts games which are tested by iTechLabs for fairness, as well as having a comprehensive range of safer gambling tools.
Author
Nicola Wrebel
Casino Analyst

As a trusted expert writer with over nine years in the online gambling industry, Nicola produces honest and engaging casino reviews and content for UK players. She has experience working with operators and in editorial roles.

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