LeoVegas Summary

LeoVegas is an award-winning casino distinguished by its strong branding and mobile-first offering. Through to their easy navigation on their website, huge selection of online slots, generous promotions, fast withdrawals and friendly 24/7 support, the famed Casino has quickly won the hearts of many UK players. LeoVegas is a complete package with not much missing.

Pros

  • Award winning casino
  • Exclusive games
  • Mobile app

Cons

  • Not as many regular promotions
  • Slow withdrawal times
  • Some areas of the site feel outdated
LeoVegas 82

Overall Score

Reviewed by Nicola Wrebel Read more about our new Casino Review process

We’d expect nothing less than top marks for a popular UK brand when it comes to trust and licensing

LeoVegas Details

Launched

2012

Licenses

LeoVegas Gaming PLC is licensed and regulated in Great Britain by the Gambling Commission under account number 39198.

VIP program

LeoVegas Review

Let out that roar with LeoVegas Casino. Since its launch in 2012, LeoVegas Casino has made its mark in the online casino industry by winning various prestigious awards. This platform is home to one of the largest collections of the best payout slots and table games.

Why LeoVegas Is the Go To Casino for UK Players

Players worldwide, including the UK, are welcome to join this user-friendly and trendy casino, which has a modern interface, a welcome bonus of up to £200 + 125 free spins and a fresh approach to gaming. As of 2024, they migrated to a “.co.uk” domain to better serve UK players and comply with local regulations

If you’re wondering how we assess each casino, be sure to check out our detailed How We Rate Casinos framework. 

To bring you this LeoVegas Casino review:  

  1. We reviewed LeoVegas Casino’s licensing, safety and trustworthiness
  2. We analysed bonus terms and promotions in LeoVegas
  3. We checked how smooth and reliable payment methods are in LeoVegas
  4. We analysed LeoVegas Casino’s game selection & usability
  5. What do you do if you encounter issues while playing at LeoVegas?
  6. We judge the popularity of LeoVegas & check user testimonials

LeoVegas licensing, safety and trustworthiness

LeoVegas UK holds a solid reputation in the online gambling industry. This casino site is one of the most trustworthy online casinos, as proven by its licensing and the overwhelming number of five-star evaluations written by actual customers.

LeoVegas – Complete list of licences

Responsible gambling in LeoVegas 

LeoVegas Casino fully complies with responsible gambling standards that are in force in the UK and even has its own platform for these purposes, called LeoSafePlay. Here you’ll find different tools to help you manage your gambling activities, which include deposit limits, time alerts and self-exclusion. 

⚠️ ADDICTION RISK WARNING ⚠️
Although gambling can be fun as a pastime, you must remain aware of the potential danger. Be sure to keep an eye on the warning signs, such as trying to win back losses or spending more than you can afford. Remember that free confidential support is available. Reach out to GamCare on 0808 8020 133 or the NHS gambling addiction services.

Our trust & safety rating of LeoVegas 

Since its launch in 2021, LeoVegas has expanded its market presence and recognition. But how well did its vital credentials do under our microscope? 

What we checkedScoreWhy this score?
Licences5/5Clean UKGC license, and the operator holds a further 6+ global licenses.
Brand Credibility & Ownership Trust5/510+ years as a well-respected platform. It is now part of the MGM Resorts brand and has achieved multiple awards.
Security Measures & Data Protection5/5256 SSL encryption, multiple firewalls, compliant and transparent GDPR policies. 
Responsible Gambling Tools10/1024/7 in-house help, pages packed with links, tools and advice. Uses automated software to analyse accounts, and support agents receive comprehensive training.
Top marks here
LeoVegas is a reputable brand with credibility, top-notch tools and safety measures. They score 25/25, so 100% across the board. 

Bonus terms and promos – Grab a bonus at LeoVegas

Let’s take a look at what casino bonuses you can expect at LeoVegas. 

⚠️ BONUS RISK WARNING ⚠️
The welcome offer at this casino site gives new players 100% up to £200 plus 125 free spins on Bigger Bass Splash (worth 10p each, valid for 3 days). You have 7 days from signup to deposit. Once deposited, you then have 7 days to wager £6,000 to clear the bonus.

Before you can withdraw bonus funds and winnings, you need to complete the wagering requirements. This means you must wager £200 × 30 = £6,000 on casino games for this particular bonus. Based on the average slot RTP, you can expect to lose around £240 while attempting to clear this bonus.

LeoVegas’ new player bonus

Players who opt into the casino welcome offer and deposit £10 or more will get 100% up to £200 + 125 free spins on the popular Bigger Bass Splash slot game by Pragmatic Play. Be sure to refer to the casino’s full terms and conditions, which can be found on the LeoVegas UK site. Note that this is an affiliate exclusive.

LeoVegas free spins offer

These are focused across Facebook and Instagram. Liking and commenting on a specific post could see you get 50-200 free spins. There are sometimes extra new player deals, too. These often offer extra free spins for a minimum deposit after you’ve claimed the main welcome package

LeoVegas’ most popular offer

These are the range of welcome deals which cover casino, live casino and sports betting. New slot players at LeoVegas can benefit from up to £200 in bonus funds and get 125 free spins.

LeoVegas promotions and tournaments

At the time of this rating, there was a progressive jackpot promo, a software developer cash drop and a further social media offer.

Our rating of LeoVegas’ bonus terms & promotions

So, how does LeoVegas stack up on our rating scale? Let’s take a look. 

What we checkedScoreWhy this score?
Bonus terms and conditions5/5Clear and without unfair restrictions and win/conversion caps. A wide range of eligible games to wager on.
Wagering requirements3/530-35x the bonus amount is decent. 
Ongoing promotions2/5Leo is still not doing so well with these. 
New players can access exclusive bonus offers with LeoVegas
New player bonuses are fantastic, but more effort is needed for the regular deals and tournaments. There’s also zero loyalty incentive, though wagering does meet the industry average. With these thoughts in mind, we give LeoVegas 10/15, which equates to 67%. 

Payment methods & account fairness in LeoVegas

The deposit process is straightforward in the UK, using a small but popular selection of payment methods. The table below indicates the options available and other related information.

Payment options

Minimum withdrawal

£10

Minimum deposit

£10
⚠️FINANCIAL RISK WARNING ⚠️
Gambling should only be for entertainment and not a way to make money. Before you start, ensure that you set yourself a strict budget to protect both your finances and time. If you find that you’re spending more money than you planned, it’s time to stop. 

Step-by-step guide on how to withdraw from LeoVegas

  1. Log in and head to ‘My Account’.  
  2. Click ‘Withdrawals’. 
  3. Choose your banking method and enter the withdrawal amount.
  4. Follow any prompts and click submit. 

Other important information to know when withdrawing

For withdrawals of less than £10, players need to contact Customer Support or Live Chat to process this. The casino states that withdrawals may take up to 5 working days to reach you, but most requests are processed after a pending period of 24 hours.

Documents and information you need to share with LeoVegas to open an account

As LeoVegas is UKGC licensed, certain documents will be required as part of the casino’s KYC process. These documents may include:

Our rating of LeoVegas’s payments & account fairness

LeoVegas has a trustworthy reputation, but how well will it take care of you and your money?

What we checkedScoreWhy this score?
Minimum withdrawal and deposit3/5£10 for each of these is fair.
Accepted payment methods3/5Small range, but something to suit most players in the UK. Neteller, Google Pay and Skrill are missing.
Account rules and player rights5/5LeoVegas has overhauled these in the last few years to now include zero withdrawal and account inactivity fees. 
Withdrawal speed and processing times1/5Up to 5 business days, though it strives to get it done quicker. 
Are LeoVegas’ payment options enough? 
Although this casino offers reputable payment options, the variety is small, and the withdrawal speed can be lengthy. With all this taken into account, we rate this 12/20, which is 60% overall! 

LeoVegas games library & usability

At this casino, you have the full choice of the most popular casino games and online slot machines, which total up to over 1000 games, including the popular Megaways slots!

Game types

Blackjack

Blackjack

Baccarat

Baccarat

Roulette

Roulette

Live Casino

Live Casino

Craps

Craps

Slots

Slots

Poker

Poker

Game Shows

Game Shows
Providers

Exclusive games and branded tables

You can enjoy a unique experience at LeoVegas with several exclusive and branded titles that you won’t find anywhere else. This casino site has partnered with well-known providers such as Pragmatic Play to bring players titles like Gates of LeoVegas 1000. 

Recommended slots you can play at LeoVegas

The casino adds new online slot games to its collection every month. Alongside the usual slot games, you can also try out one of the jackpot slots that may pay out millions of pounds if won – you can choose from the likes of Big Bass Bonanza, Mega Moolah, and Joker Millions.

Exquisite live dealer table available in LeoVegas

If you’re not really into slot games, you could also head to the LeoVegas live casino and prepare to be pleasantly surprised – it won’t be easy for you to find another live casino that’s on par with this one: LeoVegas has one of the widest selections of Live Casino tables, with different table limits to suit all budgets.

Leovegas games UK
LeoVegas features a good selection of live dealer games.

Game Shows you can play in LeoVegas

If you fancy a dose of pure entertainment in real-time, then it’s the LeoVegas Live Game Shows you need to check out. Take a seat at the Deal or No Deal Live Game, Monopoly Live, Lightning Roulette, or the popular Wheel of Fortune, Dream Catcher, to be a part of an entertaining game of luck that looks like a TV Game Show!

Popular game providers at LeoVegas

To be able to offer such variety and keep the quality consistently high, LeoVegas has partnered up with dozens of software casino game providers, such as NetEnt, Microgaming and Play’n GO.

Mobile experience at LeoVegas

Not only is this casino site optimised for mobile browsers, but it also has a handy mobile app that is available for download on Android and iOS devices. This smart, multi-device platform is innovative. You can change your game restrictions, update your profile, deposit and withdraw money, and sometimes take advantage of mobile-only deals!

Android users must download the casino app from a website, whereas iOS users can download it via the UK App Store. To install, go to android.leovegas.co.uk after allowing non-Play Store apps in your phone settings

Our rating of LeoVegas’ games library & usability

Leo has expanded its collection to incorporate up to 2,900 games for UK players. Check out what we discovered when we analysed the quality as well as mobile access.

What we checkedScoreWhy this score?
Games library and navigation8/10Plenty of genres and now features a vast live bingo network. More intuitive filtering options are required. 
Software Providers and Game Integrity4/540+, though there’s a missing filter for these. Uses an independent fair gaming test lab, but no mention of which one.
Site Navigation & Design2/2.5Polished appearance, though there’s a lot of written content which looks old-fashioned. 
Mobile Experience2.5/2.5LeoVegas has always been ‘mobile first’ and has 2 dedicated apps and a mobile-friendly site.
There’s a great deal to explore here
There are plenty of genres and features, but the lack of filtering and abundance of written content gives it an old-fashioned feel. Considering this, we docked a few points, scoring LeoVegas 16.5/20, which equals 83% as a percentage. 

LeoVegas customer support

Contacting customer support is pretty easy, with live chat, email and even telephone support. Check out the details below.

Telephone support

0808 169 9799

Email support

[email protected]

Live chat support

Live chat with dealer

Languages supported: English and +7 others. 

Help Centre: Easy to access, though some of the FAQ responses can conflict with info on other areas of the site.

Other resources they offer: A great assortment of game guides via the regularly updated blog.

Our rating of LeoVegas’ customer support

LeoVegas has grown hugely in the past few years, and hopefully it hasn’t forgotten its loyal players. Let’s check out how it fared with our support testing.

What we checkedScoreWhy this score?
Opening an Account2/2Standard process with verification required before you can deposit and play.
Availability & Response Time2/224/7 help without excessive wait times.
Contact Options2/2UK freephone, email and live chat.
Clear Contact Options2/2Orange ‘help’ widget on every section of the site.
Help Centre & Self-Service Options2/2In-depth step-by-step guides, comprehensive topics and search function.
LeoVegas offers fantastic support for UK players.
Customer support is available 24/7 via free phone or live chat. The overall quality we received was satisfying. For this reason, we award 10 across the board – 100% achieved here! 

LeoVegas’ popularity & user testimonials

The lion has scored a medium set of ratings across review sites in the UK. We think this is fair for a popular casino of its age. Negative testimonials include bonus conversions and KYC issues. But when we delved further, these were due to a lack of player understanding. We didn’t find anything worrying, and LeoVegas actively works on feedback platforms to address complaints and find resolutions. 

Our rating: 8/10 

LeoVegas has done well for itself in the UK.
We do have a few niggles with the lack of bonuses and slow payout times. But on the whole, players can expect responsive support and access to several casino games. It also impresses us that the operator has listened to players and improved some of its key areas. Overall, this casino scores 8/10, which is 80% when converted to a percentage. 

Our final thoughts on LeoVegas

The LeoVegas desktop and mobile casino is smooth and intuitive. Top-tier software and an intuitive interface make for trouble-free play, and you can rest easy knowing that your financial information is safe and secure. In addition, they have a helpful support staff that is available 24/7 and based in the UK.

Other casinos to play at if you like LeoVegas UK

As much as we rate LeoVegas UK, we understand that variety is the spice of life! If you fancy exploring some other top-notch casinos, be sure to check out our other online casino reviews, such as:

Frequently asked questions

Yes, this casino offers new players at LeoVegas 100% up to £200 + 125 free spins when they opt in and deposit a minimum of £10.
To verify your account at LeoVegas, you will be required to send in certain documents. These documents will include ID and proof of address. You can upload these documents by clicking the 'hamburger' menu, selecting "profile" then "account overview".
Withdrawals at LeoVegas remain pending for just 24 hours. Once processed and your account is verified, the time it takes for players to receive their withdrawals depends on the payment method chosen, with e-wallet payouts being instant.
LeoVegas offers a wide range of games, including slots, table games, live dealer games, and more. You can enjoy popular titles from renowned software providers, ensuring a diverse and entertaining gaming experience.
LeoVegas holds legitimate licenses from reputable gaming authorities, which ensures that it operates within the legal framework and adheres to strict regulations.
Yes. LeoVegas has a customer support team that can be reached on 0808 169 9799.
Author
Nicola Wrebel
Casino Content Writer
Nicola is a seasoned iGaming content writer with nearly 9 years in the online gambling industry. Starting at LeoVegas in 2016, she moved from Customer Support to Senior Quality Assurance before honing her craft as a Copywriter. Since 2020, Nicola has built a reputation as a trusted expert writer, producing honest, engaging casino reviews and content for top brands like Betsson, Mr Green, Ladbrokes, AskGamblers and more. She specialises in slots, bonuses, live casino games and responsible gambling topics, always putting players first.
Go to LeoVegas Go to LeoVegas
Bonus £200 Wagering 30x
Free Spins 125 Wagering 0x
To the casino
18+ | Play Responsibly | Gambleaware.org | New customers only. Opt-in required. Deposit £10 or more & wager 30x on casino games (contributions may vary) for 100% deposit match up to £200 extra & 125 Free Spins. Free spins on Bigger Bass Splash worth 10p each valid for 3 days. 7 days to deposit, wager, claim. One offer per player. | Terms & conditions apply.

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