MrQ Casino Review
See what MrQ has to offer youWe like the sound of a casino that focuses on fun and skips the hassle. At this casino, that boils down to no wagering requirements for UK players and fast withdrawals. Let’s not forget about the game selection either; we dig into that and more in our comprehensive MrQ review.
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MrQ Review
This casino review examines MrQ’s safety measures, bonus terms, payment methods, game library and customer support. Before reading our MrQ casino review, be sure to check out our full How We Rate Casinos framework to understand how we assess each casino.
In this review:
- We reviewed MrQ’s licensing, safety and trustworthiness
- We analysed bonus terms and promotions in MrQ
- We checked how smooth and reliable payment methods are in MrQ
- We analysed MrQ’s game selection & usability
- What do you do if you encounter issues while playing at MrQ?
- We judge the popularity of MrQ & check user testimonials
MrQ Casino licensing, safety and trustworthiness
Let’s start the formal introductions with a look at how the casino meets the UK standards for safety. Alongside being fully licensed and regulated by the United Kingdom Gambling Commission under account number 60629, MrQ Casino also:
- This casino states that the games featured are tested for fairness by independent third parties. This can be verified through the official licensing bodies.
- Securely destroys personal information once it’s no longer needed.
- Handles funds and data according to best practices and local laws.
| ⚠️ AGE RISK WARNING |
| You must be at least 18 years old to gamble in the UK. The Gambling Act 2005 and the UK Gambling Commission require all gambling companies to verify a player’s age and prevent anyone under 18 from using their services |
Responsible gambling in MrQ
To ensure players remain safe and in control, MrQ offers a range of Responsible Gambling tools, including deposit limits and self-exclusion options.
| ⚠️ ADDICTION RISK WARNING |
| Gambling should only ever be a source of entertainment, not a way to make money. With this in mind, it’s crucial to look out for the red flags, such as gambling with money you have borrowed, spending more time and money than you can afford and trying to win back any losses. Free, confidential support is available in the UK. Reach out to GamCare on 0808 8020 133 or find help through NHS gambling addiction services. |
My rating of MrQ’s trust & safety
MrQ is busy doing the rounds in the UK, and many players rave about its fuss-free setup. But is it worth placing your trust in? Below, we analyse MrQ’s trust signals to determine its reliability.
| What we checked | Score | Why this score? |
| Licences | 5/5 | Verified UKGC license without sanctions. |
| Brand credibility & ownership trust | 5/5 | In operation since 2018 as a standalone casino, widespread recognition and an excellent reputation. |
| Security measures & data protection | 5/5 | PCI-compliant payments, SSL encryption and IBAS affiliation. |
| Responsible gambling tools | 10/10 | Accessible and friendly content with links to UK help organisations. Tools, time-outs and self-exclusions are player-controlled. |
| Top marks awarded here |
| Nothing was lacking here. I rate MrQ Casino 25/25 for trust and safety. |
Bonus terms and promos MrQ
The welcome offer covers slots and bingo. Most rewards are credited after making a deposit, but you can also claim them by verifying your mobile, referring a friend or participating in tournaments and daily games. Keep reading this MrQ review to learn more about the current casino bonuses available.
| ⚠️ BONUS RISK WARNING |
| MrQ’s welcome offer gives new players up to 200 free spins when they deposit at least £10 using the code POTS200 for four consecutive days. The free spins must be used within 48 hours, and the winnings from these spins have no wagering requirements. Please ensure that you read the full terms and conditions on the official MrQ site for all bonus details, including game restrictions, max winnings and withdrawal rules. |
MrQ welcome bonus
New players can expect a casino welcome bonus of up to 200 free spins when they sign up and deposit at least £10 using the code POTS200. Free spins must be used within 48 hours, and remaining spins left after these 48 hours will be removed. There are no wagering requirements attached to the winnings from your free spins. As always, full T&Cs apply.
MrQ free spins offer
You can claim 10 free spins on Squealin’ Riches when you verify your mobile phone number and deposit at least £10. Spins are available for 48 hours, and there are no wagering requirements.
MrQ’s most popular offer
Daily Roulette Drop ranks among MrQ’s top ongoing promotions. Choose your numbers with a chance of collecting points to exchange for free spins.
MrQ’s promotions and tournaments
I spotted a cash drop which links to the Pragmatic Play network tournament. Other than the offers mentioned above, there isn’t much more to claim.
My rating of MrQ’s bonus terms & promotions
MrQ Casino may have a few promotions on the go, but how does it rate on the scale?
| What we checked | Score | Why this score? |
| Bonus Terms and Conditions | 5/5 | Very simple and no hidden clauses or unfair restrictions. |
| Wagering Requirements | 5/5 | There is no wagering at MrQ. |
| Ongoing Promotions | 3/5 | A thin selection of deals which focus on free spins. |
| MrQ Casino offers UK players simple and wager-free bonuses! |
| MrQ offers players in the UK wager-free bonuses, meaning that winnings are paid out in cash. Note that this is subject to any maximum cash-out limits and game restrictions that are detailed in the full terms and conditions. I docked a few points as the number of deals feels sparse, lacking particularly in free spins for existing players, cashback bonuses and no deposit offers. I score MrQ 13/15 here. |
Payment methods & account fairness in MrQ Casino
During my MrQ Casino review, I came across a short list of payment options. However, it covers some of the most popular methods in the UK. These include Mastercard and Visa debit cards and PayPal.
The casino takes up to 48 hours to process withdrawal requests; the rest of the time depends on your payment provider.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
| Visa Debit | £10 | – | Instant | 2hrs – 2 days |
| Mastercard Debit | £10 | – | Instant | 2hrs – 2 days |
| PayPal | £10 | – | Instant | 2hrs – 2 days |
| Bank Transfer | £10 | – | Instant | 2hrs – 2 days |
| ⚠️ FINANCIAL RISK WARNING |
| Remember that gambling should be for fun, not profit. You must keep track of both your time and money. To ensure you stay in control, set strict limits for yourself before you begin. Stop if you find you are exceeding these limits. |
Step-by-step guide on how to withdraw from MrQ
Once you’ve played and won, you can collect your winnings with the help of the guide below. Most transactions are fast, although it can take the casino up to 48 hours to approve your request.
UK players can follow these steps to withdraw successfully:
- Head to your account
- Choose the option to withdraw
- Pick from the available methods
- Enter the amount to withdraw and confirm
Other important information to know when withdrawing
The minimum withdrawal is £10. Keep in mind that the casino’s processing time ranges from 2 to 48 hours. After that, it depends on the method you choose. Wherever possible, it should be the same as the one used for your deposit. If an update regarding a withdrawal has not been received within 2 days, please check your email before contacting the Player Experience Team for further assistance.
Documents and information you need to share with MrQ to open an account
As part of the KYC process, the casino could request the following verification documents:
- Official ID, such as a driving licence.
- Proof of address, for example, a utility bill from the last 90 days.
- Source of funds, like a payslip.
My rating of MrQ’s payments & account fairness
Next, let’s examine MrQ’s financial processes, including its processing times and available withdrawal methods.
| What we checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | Pay and withdraw from £10. |
| Accepted Payment Methods | 3/5 | Small selection, but PayPal and Pay by Mobile are supported. |
| Account Rules and Player Rights | 5/5 | No account inactivity or payment fees. Very clear and friendly terms. |
| Withdrawal Speed and Processing Times | 3.5/5 | Payouts can take 2-48 hours. |
| The terms are clear and fair, but they lack in other aspects |
| The terms are clear and friendly, but the number of payment options is sparse, and payouts can take up to 48 hours. With these points in mind, I rate MrQ 14/20. |
MrQ’s games library & usability
The casino features over 1,000 games from well-known providers. UK players can browse new titles, top games, blackjack, roulette, Megaways, jackpot and live casino categories. The search function is a handy alternative for finding a specific title.
| ⚠️ CASINO GAMES WARNING |
| When gambling, remember that the house always has a mathematical advantage. This means that while winning is possible, the odds are in favour of the casino, and you will likely lose money over time. To ensure a fair and secure experience, you should only play at sites licensed by the UK Gambling Commission (UKGC). Licensed games are independently tested to ensure they are fair and have random outcomes. Before you play, always read the rules and check the RTP (Return to Player) rate, as these can vary from game to game. Also, if you’re using a bonus, be aware that different games may not contribute equally to the wagering requirements. Ultimately, gambling should be treated as a form of entertainment, not a way to make money. For support, reach out to GamCare at https://www.gamcare.org.uk/. |
Exclusive games and branded tables
There are a few exclusive titles, notably Scarab Cash Megaways and Bjorn To Be Wild. However, there are a lot more branded titles. Highlights include slots such as Beetlejuice Megaways, Ted Megaways and Who Wants To Be A Millionaire Megaways.
If you want a game inspired by an 80s classic, try Terminator, The Goonies or The Goonies Return.
Recommended slots you can play at MrQ
I tested over 50 online slots, including classics like Book of Dead, Starburst and Big Bass Bonanza.
Live dealer table available in MrQ
Head to the live casino for titles that connect you to croupiers and dealers who are live in the studio. We particularly like Lightning Blackjack, Mega Roulette and Three Card Poker. Mega Baccarat also caught our eye, but if you want an alternative to card games, check out Sic Bo or Craps.
Game Shows you can play in MrQ
If what you love about a real casino is the bright lights and vibrant interactions, then try a live casino game show. This casino has several, including Funky Time and Monopoly Live by Evolution, and Sweet Bonanza Candyland and Mega Wheel by Pragmatic Play Live.
Other games you can play in MrQ
Alongside the games mentioned above, MrQ also features classic casino games like blackjack, roulette and slingo.
Popular game providers at MrQ
One of the reasons the game library is a pleasure to explore is that the content comes from many different game providers, who cover everything from slots to scratchcards. You may be familiar with developers such as NetEnt, Play’n GO and Blueprint Gaming.
Mobile experience at MrQ
With a dedicated mobile app and a fully optimised for in-browser gaming, players can access MrQ Casino on the go.
My rating of MrQ’s games library & usability
I’ve analysed the lobby, navigation and even put the site’s mobile sturdiness to the test. Check out my findings.
| What we checked | Score | Why this score? |
| Games library and navigation | 5/10 | Around 1,000 games, but scratchcards are missing, and there are limited Plinko choices and zero Crash titles. Very few useful filtering options. |
| Software providers and game integrity | 4/5 | A smaller collection including some of the most popular studios. It does offer guaranteed high RTPs and uses a third-party testing lab for RNGs. |
| Site navigation & design | 2.5/2.5 | Eye-catching, fresh and welcoming theme with comedy appeal. Easy to manoeuvre and helpful menus. |
| Mobile experience | 2.5/2.5 | Android and iOS apps with a glossy finish, and the mobile site is responsive and clutter-free. |
| The site navigation lets it down |
| There are over 1000 titles available, but it lacks games such as scratchcards, crash games and Plinko. The filtering also feels very basic. For these reasons, I rate MrQ 14/20. |
MrQ’s customer support
You can send an email, get in contact via post or use live chat to contact the casino. A bot greets you at first, but if your query needs more attention, you’ll get through to an agent.
The casino provides information in English. The help centre includes useful articles and FAQs on subjects like payments, promotions and accounts.
| Contact: | Average Answer Time | |
| [email protected] | 24 hours | |
| live chat | Available on site between 9 am and 9 pm. | 2-3 mins |
| https://x.com/mrq_casino | Not used for customer service | |
| https://www.facebook.com/mrqcasino | 24-48 hours | |
| https://www.instagram.com/mrqcasino/# | 2-3 mins | |
| Post | MrQPO Box 1243St. AlbansAL1 9JH |
Languages supported: English.
Help Centre: Here is where you will find the FAQs, which are easy to sift through and cover the majority of basic queries.
Other resources they offer: There’s a comprehensive blog with many different topics. These include ‘how to play’ game guides, news and interesting gambling articles.
My rating of MrQ’s customer support
My expectations for casino support are high, and there’s a good reason for this. If you’ve ever needed assistance, you’ll appreciate rapid and quality support. Did MrQ Casino pass the stringent tests?
| What we checked | Score | Why this score? |
| Opening an Account | 2/2 | Sign up in less than 3 minutes with automated basic KYC checks. |
| Availability & Response Time | 1.5/2 | Support is open 09:00-21:00 7 days a week, only. |
| Contact Options | 1.5/2 | MrQ offers email, postal and live chat support. |
| Clear Contact Options | 2/2 | All options are just one click away using the main menu. |
| Help Centre & Self-Service Options | 2/2 | A broad selection of FAQs with clear responses and a search function. |
| MrQ Casino offers responsive and clear assistance for UK players |
| I love the variety of options here, but I’d love it even more if live chat were available 24/7. That said, I give MrQ’s customer support 9/10. |
MrQ’s popularity & user testimonials
MrQ Casino actively encourages players to leave their thoughts on Trustpilot. MrQ casino holds an average 4.5-star rating on Trustpilot, with over 2,000 reviews. Something we don’t often see for platforms of this age. Players highly rate the wager-free bonuses, quality of support and smooth site interface. Remember that these reviews are independent and are not endorsed by this site. Please verify the current ratings directly on Trustpilot, as individual experiences may vary.
| MrQ is a good choice for players seeking simplified casino experiences |
| If you are more of a casual player, then you will enjoy it here. There’s a robust selection of slots and live casino games with a few interesting bonuses. Security is strong, and I didn’t locate any unexpected fees or hidden requirements in MrQ’s terms and conditions. I give them full marks across the board, scoring 10/10. |
A few final thoughts on MrQ Casino
Now that we’ve evaluated all core areas of MrQ, what are our final thoughts? Overall, it offers a strong and secure platform for players, but like everything, there’s always room for improvement. Offering live chat support 24/7 and a few more promotions could see an improvement in our ranking of this casino site. That said, if you’re looking for a trusted site with a good variety of slots and live casino games, MrQ Casino is a solid option.
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Frequently asked questions
As a trusted expert writer with over nine years in the online gambling industry, Nicola produces honest and engaging casino reviews and content for top-tier brands.