87
Rating
Popularity

MrQ casino is new compared to others on the market, its TV ads have brought it a certain level of popularity amongst UK players.

84/100 Reviewed by CasinoHawks.com

The whole site at MrQ, including the legal information, is set out in clear terms. The important documents are easy to find and displayed in user-friendly formats.

87/100 Reviewed by CasinoHawks.com

MrQ's dedicated mobile apps are a breeze to use. The design is clean and fresh, and the navigation is intuitive.

90/100 Reviewed by CasinoHawks.com

There are plenty of ways to get in touch with MrQ. Live chat is a useful option, although automated responses try to solve your query before you connect to any agent.

89/100 Reviewed by CasinoHawks.com

Summary

MrQ delivers outstanding game variety, free spins with no wagering requirements and fast withdrawals. It would be even better with a few more bonus types and one or two more payment options. The design and commitment to responsible gambling are commendable.
Excellent variety of games from the top providers
Lots of ways to claim free spins with no wagering requirements
Intuitive design and functional apps
Fast withdrawals
Limited variety of offers
Short list of payment methods

most popular slots at MrQ

Details

Name
MrQ
Launched
2018
Licenses
UK Gambling Commission) (UKGC)
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Bank Transfer Bank Transfer
Mastercard Debit Mastercard Debit
Neteller Neteller
PayPal PayPal
Visa Debit Visa Debit

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£10

Customer Service

Email

Email support
Email address

Live chat

Live chat support

MrQ Review

  1. MrQ’s safety and licences
  2. The bonus offers
  3. How to open a new account
  4. The payment methods available
  5. The game selection
  6. How to withdraw your funds
  7. Customer support

MrQ Licensing, Safety and Trustworthiness

Let’s start the formal introductions with a look at how the casino meets the UK standards for safety. Plus, we will jump into a detailed quality check to see if the site is trustworthy.

MrQ – Licences

  • UK Gambling Commission (UKGC)

What makes MrQ safe

Holding a UKGC licence is an excellent start. We’re even more reassured that this is a safe casino, thanks to the other security features we noted.

  1. Games are tested for fairness by an independent third party.
  2. The casino securely destroys personal information once it’s no longer needed.
  3. Funds and data are handled according to best practices and local laws.

You can easily find all relevant legal information in the website footer. Each bonus has a dedicated terms page with clear wording. Clicking the information button on a game tile leads you to a handy guide that includes the rules for playing.

MrQ awards and recognitions

The casino has won awards for its slots and bingo content.

  • EGR Operator Awards – Slot Operator 2021
  • EGR Rising Stars Award 2019
  • BingoPort Players’ Choice Awards – Best Proprietary Bingo Site 2019

Attention to detail in practical matters

We like that the casino doesn’t just cover the basics, like a licence and security measures. It also tests for fairness, provides useful game guides and has been recognised for its quality offering.

Welcome Offers and Promos – Claim a Bonus at MrQ

MrQ Welcome offer

There’s an exciting welcome offer covering slots and bingo, the two things this site does best! Most rewards are credited after making a deposit, but you can also claim them by verifying your mobile, referring a friend or participating in tournaments and daily games.

MrQ new player bonus

When UK players register and deposit £10, they get 20 free spins on Big Bass Splash. There aren’t any wagering requirements for these spins, but you will need to use them within 48 hours. Plus, players in Great Britain get access to free bingo in the On the House room, with six free tickets every 10 minutes.

MrQ free spins offer

You can claim 10 free spins on Squealin’ Riches when you verify your mobile phone number and deposit at least £10. Spins are available for 24 hours, and there are no wagering requirements.

MrQ no deposit bonus

The casino wasn’t offering a no deposit bonus at the time of review.

MrQ cashback bonus

The casino didn’t have a cashback offer at the time of review.

MrQ promotions and tournaments

Mr Q's promotions

UK players should look out for regular tournaments, including Drops and Wins, where cash prizes are up for grabs. There are also other opportunities to get something extra. For example, when playing Skywind games, you stand a chance of getting a Must Win Jackpot

If you’re after even more free spins, invite your friends to play and when they register and deposit, you’ll both get 10 free spins.

MrQ VIP program

The casino doesn’t have a VIP program. However, there is a rewards scheme that works through the Daily Roulette Drop game. You get points just for spinning, and even more points if you pick the correct number. It runs from Monday to Sunday, and you can use the points you accumulate to claim free spin prizes.

Fantastic bonuses but a lack of variety

We love that there are no wagering requirements and that there are several ways to claim free spins. However, this setup means a compromise when it comes to the variety of bonuses.

How To Register at MrQ

By clicking ‘Join Now’, UK players will see the signup form launch. Add your personal details and agree to the terms to create your account.

Documents and information required

As part of the verification process, the casino could request the following documents:

  1. Official ID, such as a driving licence
  2. Proof of address, for example a utility bill from the last 90 days
  3. Source of funds, like a payslip

Clear instructions

We’re pleased to see that the casino lets UK players know exactly where they stand when it comes to registering and verifying their identity.

MrQ Payment Methods

During our MrQ review, we came across a short list of payment options. However, it covers some of the most popular methods in the UK. These include Mastercard and Visa debit cards, PayPal and the option to pay via your EE, O2, Vodafone or 3 phone bill. 

The casino takes up to 48 hours to process withdrawal requests; the rest of the time depends on your payment provider.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa debit£10No maximumInstant4 hours for Visa Direct, otherwise 3-5 days
Mastercard debit£10No maximumInstant3-5 days
PayPal£10No maximumInstant6 hours
Pay by Mobile£10No maximumInstantN/A
Bank transfer£10No maximumInstantUp to 7 days

Short but sweet

The list of options isn’t long. However, there’s enough variety to mean that most UK players will find something to suit them.

Cryptocurrencies Available at MrQ

This casino doesn’t accept cryptocurrencies.

Games To Explore at MrQ

The casino has more than 1,000 games from over 25 providers, which covers a variety of formats. UK players can browse new titles, top games, blackjack, roulette, Megaways, jackpot and live casino categories. The search function is a handy alternative for finding a specific title. 

Exclusive and branded games

There are a few exclusive titles, notably Scarab Cash Megaways and Bjorn To Be Wild. However, there are a lot more branded titles. Highlights include slots such as Beetlejuice Megaways, Ted Megaways and Who Wants To Be A Millionaire Megaways

If you want a game inspired by an 80s classic, try Terminator, The Goonies, The Goonies Return or the Jackpot King version.

Recommended slots at MrQ

We spotted plenty of popular and new slots during our MrQ review, including some of our favourites. We recommend trying the classics, such as Book of Dead, Starburst and Big Bass Bonanza. For some Irish luck, try 9 Pots of Gold, or if it’s an adventure into the past of Egypt you are hankering for, pick Eye of Horus Megaways.

Live dealer tables to try at MrQ

Live Casino Games at MrQ

Head to the live casino for entertaining titles that connect you to croupiers and dealers who are live in the studio. We particularly like Lightning Blackjack, Mega Roulette and Three Card Poker. Mega Baccarat also caught our eye, but if you want an alternative to card games, check out Sic Bo or Craps

Game shows available at MrQ

If what you love about a real casino is the bright lights and vibrant interactions, then try a live game show. This casino has several, including Funky Time and Monopoly Live by Evolution, and Sweet Bonanza Candyland and Mega Wheel by Pragmatic Play Live.  

Bingo rooms

As well as casino games, the site has online bingo, including the On the House room for free games. Other options include 90-ball Pinch a Penny and 30-ball Tropic Like It’s Hot.

Game providers at MrQ

One of the reasons the game library is a pleasure to explore is that the content comes from many different game providers, who cover everything from slots to scratchcards. 

  • Play’n GO
  • Blueprint
  • Relax Gaming
  • Slingo
  • Evolution
  • Pragmatic Play

Quality fun

It’s clear the Q stands for quality, especially when it comes to the games and variety. There’s something for every taste.

MrQ: Withdraw Your Winnings

Once you’ve played and won, you can collect your winnings with the help of our guide. Most transactions are fast, although it can take the casino up to 48 hours to approve your request.

How to withdraw from MrQ

UK players can follow these steps to withdraw successfully.

  1. Head to your account
  2. Choose the option to withdraw
  3. Pick from the available methods
  4. Enter the amount to withdraw and confirm

Other important withdrawal information 

The minimum withdrawal is £10. Keep in mind that the casino’s processing time ranges from instant to 48 hours. After that, it depends on the method you choose. Wherever possible, it should be the same as the one used for your deposit.

Fast and reasonable

We like that most withdrawals are processed quickly, that the process is straightforward and limits are reasonable.

MrQ’s Customer Support

Quality is the word when it comes to support, too. You can send an email, get in contact via post or use live chat to contact the casino. A bot greets you at first, but if your query needs more attention, you’ll get through to an agent.

Contact:Average Answer Time
email[email protected]6 hours
phoneN/AN/A
live chatAvailable from the site2 minutes
Twitter@mrqbingoNot stated
Facebook@mrqandyouNot stated
Instagram@mrqandyouNot stated

The casino provides information in English. The help centre includes useful articles and FAQs on subjects like payments, promotions and accounts.

Customer-focused support

The help articles are well-thought-out. We like the fact the live chat responds quickly, although the first steps of troubleshooting are done by a chatbot.

Frequently asked questions

Yes, there are casino apps available for Android and iOS users from the respective app stores.
New players can claim free spins with their first deposit. However, you can also get them by verifying your mobile number and by referring friends.
Yes, the licensed site is safe and trustworthy, and pays out quickly.
The best games for UK players include slots, such as 9 Pots of Gold and Book of Dead, and game shows, like Funky Time.
Look out for the pink chat bubble in the corner of the screen.
Yes, if your mobile is on an O2, Vodafone, 3 or EE network then you can use this method to deposit. It’s not available for withdrawal, though.

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