bet365

Approved gaming license gb

With over 800 games and a slew of exciting promotions, bet365 certainly gives the impression of being a top UK casino brand. Let’s find out if it’s on the money or if casino players take a backseat to sports punters.

bet365

bet365
98
98
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
- Bonus
50 Wager Free Spins Wagering 0x
18+ | Play Responsibly | BeGambleAware.org | Deposit and stake £10 on eligible Casino games to get 50 Free Spins. Time limits, game restrictions and T&Cs apply. | Terms and conditions applies
98
Rating
Popularity

Bet365 is a big name in sports betting. The brand invests heavily in ads and has won various awards for its betting products. Its fully-fledged casino consitutes just a small share of profits.

97/100 Reviewed by CasinoHawks.com

The current free spins bonus at bet365 comes with no wagering requirements attached, making this one of the best online casino welcome offers available in the UK.

100/100 Reviewed by CasinoHawks.com

Bet365 has separate mobile apps for different products, and an attractive desktop site. The casino charges no withdrawal fees - plus, high-rolllers will love the high withdrawal limits!

98/100 Reviewed by CasinoHawks.com

While there is no phone support at this casino, UK players will find support via multiple channels including a 24/7 live chat support system.

95/100 Reviewed by CasinoHawks.com

Summary

Bet365 welcomes you with one of the best welcome bonuses available in the UK: 50 no wager free spins! The games lobby features an abundance of Playtech titles but enough variety from different providers to appease the most selective player. Although it limits banking options, bet365 ensures fast payouts and excellent customer support for a satisfactory experience. All in all, the bet365 Casino is a quality offering from a top brand with a significant reputation in the online gambling sphere.
Daily casino promotions
No wager free spins bonus
24/7 customer support
Limited banking methods

Details

Name
bet365
Website
https://casino.bet365.com/
Launched
January 1, 2000
Licenses
UK Gambling Commission
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Deposit

Minimum deposit
£5

Withdrawal

Minimum withdrawal
£5

Customer Service

Email

Email support
Email address

Live chat

Live chat support

bet365 Review

Bet365 has been a trusted name in UK online sports betting since 2000, but does its casino measure up? 

Bet365 Casino Licensing, Safety and Trustworthiness

The UK Gambling Commission regulates bet365 Casino to ensure that it consistently adheres to the licence terms, making its platform safe for users to enjoy.

Besides having a valid licence from a trusted authority, bet365 uses Secure Socket Layer (SSL) encryption technology to keep communication safe from prying eyes. 

Its detailed Privacy Policy is freely available on the site. This covers the information it collects from users, why it collects this data and what it’s used for. It’s a pretty standard policy and is in accordance with data protection laws.

Bet365 Casino uses a series of random number generators to ensure fair results of each spin or hand. These RNGs undergo regular tests to ensure that they operate optimally so that results remain random across all casino games.

All the information we’ve alluded to here is available on the site, and this openness should give you a measure of confidence in the brand. It also makes its bonus terms clear and lists them individually under each bonus. 

Bet365 runs an open and honest online casino 

There’s no secrecy, and all the relevant legal bits and bobs are easy to find. The bet365 Group has an excellent reputation and is unlikely to do anything to jeopardise its standing as a market leader in sports betting and gaming.

Our verdict

We give bet365 four and a half stars for its attention to safety and security, and for making this information easily available.

How I tested bet365 Casino

There are many components to an online casino, and we give each one careful consideration. We looked at the following in our bet365 Casino review.    

1. Bonus and offers analysis

After the welcome bonus, you can take advantage of several promotions. However, the range of bonuses isn’t very diverse, and we found the rewards relatively low. 

2. How easy it is to open an account

Bet365 condenses its joining form onto one page, making registration super easy. Complete your details, set your username, password and security code and agree to the terms and conditions.

3. Things you need to know about their deposit methods

There are limited deposit methods available for UK players. Funds reach your account instantly, apart from bank wire transfers that can take up to 10 days.

4. What their game selection looks like

Bet365 boasts over 850 games, from slots to table games, bingo and live casino.

5. The play experience

It’s easy to navigate bet365 whether you use the desktop platform, mobile site or app. Games load quickly, menus are clear, and all functions work seamlessly.

6. How withdrawing works

Submit your withdrawal request through the Withdraw page. Payouts can take up to five days, depending on your payment method.

7. What do you do if you run into issues

Customer support is easily accessible through several methods and available 24 hours a day, seven days a week.

Welcome Offers and Promos – Grab a Bonus at bet365 Casino

bet365 welcome bonus banner
Get a welcome bonus of up to 50 Free Spins at bet365 online casino!

Bet365 Casino gets you off on the right foot with a welcome bonus of up to 50 no wager free spins on a qualifying deposit. This is double the reward previously available to UK players!

Here’s how it works:

  1. Deposit £10 or more to Casino at bet365 and select the Claim box.
  2. Stake £10 on eligible Casino games and accept your 50 Free Spins.
  3. Use your Free Spins on a selection of great games!

Free Spins can be used on the following games: Age of the Gods: Book of Oracle, Age of the Gods: God of Storms II, Big Circus!, Blue Wizard Megaways, Gem Heat, Legacy of the Tiger, The Walking Dead and The Walking Dead 2.

Bonus Terms & Conditions

Deposit and stake £10 on eligible Casino games to get 50 Free Spins. Time limits, game restrictions and T&Cs apply.

Promotions and tournaments

Daily offers at bet365
Enjoy Daily Promotional Offers at bet365

Bet365 isn’t flush with promotions, but there’s a tournament, slots promotion or live casino trivia quiz almost daily, with free spins or cash prizes. Promos and rewards change from time to time, so don’t be deterred if free spins don’t suit you. There may be a no deposit bonus just around the corner.  

If you opt-in on joining to receive notification of new offers, you could also find yourself rewarded with other promos loaded onto your profile. 

VIP program

Bet365 doesn’t have a blanket casino VIP program. It does, however, have a Loyalty Club for its poker arm. Here, you can accumulate Status Points by playing at allocated poker tables. You also earn bet365 Coins that you can use in the Loyalty Store. 

Time will tell whether bet365 keeps this as a poker-only benefit. Perhaps it has something else up its sleeve for casino lovers. We’ll have to wait and see.

Enjoy Daily Offers at bet365

The bonuses won’t blow you away. The welcome offer is low, although the manageable wagering conditions make it slightly more attractive. However, the slot promos have a high qualifying stake for low rewards.

The live casino promotions are inventive. We’d like to see bet365 apply this out-of-the-box thinking to other bonuses.

Register a New Account With bet365 Casino

Register in one easy step at bet365 online casino
Registration is easy at bet365

Bet365 has streamlined its registration into one concise form that you can access through the Join button. Enter your contact details and date of birth on the form, and set your username and password.

As added security, bet365 requires you to set a four-digit security number linking you to the account when you quote it to customer support. Finally, opt-in or out of promotional correspondence and accept the terms and conditions. 

No-hassle registration process

Bet365 makes it easy for you to join with a simple joining form. We like the addition of a security code for more account protection.

Our verdict

The straightforward joining process and added account security get four stars.

Bet365 Payment Methods

There are several ways to fund your account and withdraw your winnings.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
Visa DebitDebit cardInstant1 – 5 days
Mastercard DebitDebit cardInstant1 – 5 days
Maestro DebitDebit cardInstant1 – 5 days
PayPalE-walletInstantInstant
Apple PayE-walletInstantN/A
Google PayE-walletInstantN/A
PaysafecardPrepaid cardInstantInstant
Click to PayE-walletInstantN/A
Bank WireBank transfer2 – 10 days1 – 5 days

Games You Can Play at bet365

You can choose from over 850 games, from classic slots to progressive jackpots, video poker and live casino tables.

Exclusive games and branded tables

The Originals category lists several exclusive games like Colt’s Law, Pride of the Serengeti and Magma Rush unique to bet365. You can also enjoy branded games, including Gordon Ramsay’s Hell’s Kitchen and Ted, among others based on TV shows and movies.

Slots selection

The exciting selection of online slots is the largest games category. Whatever your inclination, whether a quick spin on a classic fruit slot or progressive jackpot games like The Walking Dead and Fishin’ Frenzy, there’s always a way to pass the time.

bet365 online slots catalogue
Play the newest online slots at bet365

Table games

There are fewer table games than you may find elsewhere, but bet365 has covered its bases with a great variety. The range includes all the favourites – baccarat, poker, roulette, and blackjack – and several variations of these popular tables.

Live casino

Again, not the most expansive category, but with sufficient options to enjoy some live action with experienced hosts. Take your pick of the roulette, blackjack, baccarat, Sic Bo or poker tables.

Live dealer casino games are available at bet365
Enjoy live dealer casino versions of your favourite table games

Game shows

There are limited game shows, with just No Deal: The Big Draw and The Money Drop Live ready to attract the crowds. 

Game Providers

Playtech provides most of the games, but bet365 also draws on expertise from other top developers.

Slots providers

Dotted among the Playtech games are slots from top providers like NetEnt, Blueprint Gaming, IGT and Microgaming.

Live casino providers

Playtech is the sole contributor to the live casino lobby. Although this limits the range of games somewhat, Playtech is a professional provider with a quality lineup.

Enough games to keep you busy

While bet365 may not have the largest games lobby on the market, it has enough choice to keep even the most selective players entertained. The games cater to a broad range of interests and levels of play.

Time to Collect Your Winnings? Here’s How to Withdraw Your Money From bet365

Bet365 takes the hassle out of withdrawals once your account is verified with the necessary documents. It pays out your funds through your deposit method. Some methods like Google Pay don’t allow withdrawals, so, in these cases, you receive your money via bank wire.

Step by step guide on how to withdraw from bet365 Casino

  1. Log in and navigate to your account page.
  2. Select Bank, and then click on Withdraw.
  3. Choose your banking method and enter the withdrawal amount.
  4. Follow any further prompts and finalise the transaction.

Other important information to know when withdrawing<

You can withdraw a minimum of £5 via most methods apart from PayPal, which has a £10 limit. The maximum varies between £2,000 and £100,000, depending on the banking method.

Payouts take 1 – 5 days, with PayPal and Paysafecard being the fastest withdrawal methods. You can access the withdrawal information through the Banking tab on the footer menu, with further detail available in the FAQs.

Limited banking methods, but easy to withdraw

Accessing your money isn’t a red-tape fiasco at bet365. Withdrawing is straightforward, provided your account is correctly verified.

The limited withdrawal methods may pose a problem for some customers, but even a little choice is better than none at all. Bet365 uses bank wire as its fall-back method to payout your winnings.

Customer Support

You can reach customer support in several ways. 

ContactAverage Answer Time

Email
[email protected]12 – 48 hours
Live chatAvailable 24/7Instant

Mail
bet365 House, Media WayStoke-on-Trent, StaffordshireST1 5SZ, United Kingdom7 – 14 days

You can change the display language of the bet365 site after you log into your account. The platform supports several languages, including Spanish, French and Russian.

Clicking on Help brings up the various FAQ categories. You can also use the search bar to access what you’re looking for. Answers are concise and easy to understand, with no unnecessary fluff.

Excellent support at bet365

We were pleased with the range of support options and particularly appreciated the 24/7 feature. Late-night players can rest assured that they can get assistance even during unsociable hours.

Our first-hand experience of customer support was as we hoped. The consultant was knowledgeable and friendly and could answer our query with minimal delay.

Responsible Gambling

Bet365 has a detailed and attractively laid out Responsible Gambling section that shows its dedication to this matter. It covers the limits and reality checks you can set on your account, details of helpful organisations and how to self-exclude for an extended period.

Significant attention to Responsible Gambling

Bet365 is serious about pre-empting irresponsible play with a list of questions to identify if your gambling is getting out of hand. The RG information provided is sufficient for members who feel gambling may be an issue or wish to limit their activity.

The operator encourages help by adding links to several organisations on its homepage. You can click on any of them to reach out for assistance. 

Awards and Recognitions

There are awards or recognitions attributed to bet365 casino.

Frequently asked questions

Bet365 was founded by Denise Coates CBE, who is still the company's majority shareholder and joint chief executive.
Yes, Bet365 observes strict licensing conditions as imposed by the UK Gambling Commission and is absolutely safe. The website makes use of 256-bit Digicert SSL to encrypt data such as personal details and financial information, as well as firewalls and extra security measures.
You can make a withdrawal request from the Withdraw page in the Bet365 Members area.
Bet365 casino processes withdrawals within 24 hours, so you can expect e-wallet withdrawals to reach you within a few hours. Card withdrawals and bank wire transfers will take up to 5 days.