Bet365 has been a trusted name in UK online sports betting since 2000, but does its casino measure up?
Bet365 Casino Licensing, Safety and Trustworthiness
The UK Gambling Commission regulates bet365 Casino to ensure that it consistently adheres to the licence terms, making its platform safe for users to enjoy.
Besides having a valid licence from a trusted authority, bet365 uses Secure Socket Layer (SSL) encryption technology to keep communication safe from prying eyes.
Bet365 Casino uses a series of random number generators to ensure fair results of each spin or hand. These RNGs undergo regular tests to ensure that they operate optimally so that results remain random across all casino games.
All the information we’ve alluded to here is available on the site, and this openness should give you a measure of confidence in the brand. It also makes its bonus terms clear and lists them individually under each bonus.
Bet365 runs an open and honest online casino
There’s no secrecy, and all the relevant legal bits and bobs are easy to find. The bet365 Group has an excellent reputation and is unlikely to do anything to jeopardise its standing as a market leader in sports betting and gaming.
We give bet365 four and a half stars for its attention to safety and security, and for making this information easily available.
How I tested bet365 Casino
There are many components to an online casino, and we give each one careful consideration. We looked at the following in our bet365 Casino review.
1. Bonus and offers analysis
After the welcome bonus, you can take advantage of several promotions. However, the range of bonuses isn’t very diverse, and we found the rewards relatively low.
2. How easy it is to open an account
Bet365 condenses its joining form onto one page, making registration super easy. Complete your details, set your username, password and security code and agree to the terms and conditions.
3. Things you need to know about their deposit methods
There are limited deposit methods available for UK players. Funds reach your account instantly, apart from bank wire transfers that can take up to 10 days.
4. What their game selection looks like
Bet365 boasts over 850 games, from slots to table games, bingo and live casino.
5. The play experience
It’s easy to navigate bet365 whether you use the desktop platform, mobile site or app. Games load quickly, menus are clear, and all functions work seamlessly.
6. How withdrawing works
Submit your withdrawal request through the Withdraw page. Payouts can take up to five days, depending on your payment method.
7. What do you do if you run into issues
Customer support is easily accessible through several methods and available 24 hours a day, seven days a week.
Welcome Offers and Promos – Grab a Bonus at bet365 Casino
Bet365 Casino gets you off on the right foot with a welcome bonus of up to 50 no wager free spins on a qualifying deposit. This is double the reward previously available to UK players!
Here’s how it works:
- Deposit £10 or more to Casino at bet365 and select the Claim box.
- Stake £10 on eligible Casino games and accept your 50 Free Spins.
- Use your Free Spins on a selection of great games!
Free Spins can be used on the following games: Age of the Gods: Book of Oracle, Age of the Gods: God of Storms II, Big Circus!, Blue Wizard Megaways, Gem Heat, Legacy of the Tiger, The Walking Dead and The Walking Dead 2.
Bonus Terms & Conditions
Deposit and stake £10 on eligible Casino games to get 50 Free Spins. Time limits, game restrictions and T&Cs apply.
Promotions and tournaments
Bet365 isn’t flush with promotions, but there’s a tournament, slots promotion or live casino trivia quiz almost daily, with free spins or cash prizes. Promos and rewards change from time to time, so don’t be deterred if free spins don’t suit you. There may be a no deposit bonus just around the corner.
If you opt-in on joining to receive notification of new offers, you could also find yourself rewarded with other promos loaded onto your profile.
Bet365 doesn’t have a blanket casino VIP program. It does, however, have a Loyalty Club for its poker arm. Here, you can accumulate Status Points by playing at allocated poker tables. You also earn bet365 Coins that you can use in the Loyalty Store.
Time will tell whether bet365 keeps this as a poker-only benefit. Perhaps it has something else up its sleeve for casino lovers. We’ll have to wait and see.
Enjoy Daily Offers at bet365
The bonuses won’t blow you away. The welcome offer is low, although the manageable wagering conditions make it slightly more attractive. However, the slot promos have a high qualifying stake for low rewards.
The live casino promotions are inventive. We’d like to see bet365 apply this out-of-the-box thinking to other bonuses.
Register a New Account With bet365 Casino
Bet365 has streamlined its registration into one concise form that you can access through the Join button. Enter your contact details and date of birth on the form, and set your username and password.
As added security, bet365 requires you to set a four-digit security number linking you to the account when you quote it to customer support. Finally, opt-in or out of promotional correspondence and accept the terms and conditions.
No-hassle registration process
Bet365 makes it easy for you to join with a simple joining form. We like the addition of a security code for more account protection.
The straightforward joining process and added account security get four stars.
Bet365 Payment Methods
There are several ways to fund your account and withdraw your winnings.
|Payment Method||Type||Average Deposit Time||Average Withdrawal Time|
|Visa Debit||Debit card||Instant||1 – 5 days|
|Mastercard Debit||Debit card||Instant||1 – 5 days|
|Maestro Debit||Debit card||Instant||1 – 5 days|
|Click to Pay||E-wallet||Instant||N/A|
|Bank Wire||Bank transfer||2 – 10 days||1 – 5 days|
Games You Can Play at bet365
You can choose from over 850 games, from classic slots to progressive jackpots, video poker and live casino tables.
Exclusive games and branded tables
The Originals category lists several exclusive games like Colt’s Law, Pride of the Serengeti and Magma Rush unique to bet365. You can also enjoy branded games, including Gordon Ramsay’s Hell’s Kitchen and Ted, among others based on TV shows and movies.
The exciting selection of online slots is the largest games category. Whatever your inclination, whether a quick spin on a classic fruit slot or progressive jackpot games like The Walking Dead and Fishin’ Frenzy, there’s always a way to pass the time.
There are fewer table games than you may find elsewhere, but bet365 has covered its bases with a great variety. The range includes all the favourites – baccarat, poker, roulette, and blackjack – and several variations of these popular tables.
Again, not the most expansive category, but with sufficient options to enjoy some live action with experienced hosts. Take your pick of the roulette, blackjack, baccarat, Sic Bo or poker tables.
There are limited game shows, with just No Deal: The Big Draw and The Money Drop Live ready to attract the crowds.
Live casino providers
Playtech is the sole contributor to the live casino lobby. Although this limits the range of games somewhat, Playtech is a professional provider with a quality lineup.
Enough games to keep you busy
While bet365 may not have the largest games lobby on the market, it has enough choice to keep even the most selective players entertained. The games cater to a broad range of interests and levels of play.
Time to Collect Your Winnings? Here’s How to Withdraw Your Money From bet365
Bet365 takes the hassle out of withdrawals once your account is verified with the necessary documents. It pays out your funds through your deposit method. Some methods like Google Pay don’t allow withdrawals, so, in these cases, you receive your money via bank wire.
Step by step guide on how to withdraw from bet365 Casino
- Log in and navigate to your account page.
- Select Bank, and then click on Withdraw.
- Choose your banking method and enter the withdrawal amount.
- Follow any further prompts and finalise the transaction.
Other important information to know when withdrawing<
You can withdraw a minimum of £5 via most methods apart from PayPal, which has a £10 limit. The maximum varies between £2,000 and £100,000, depending on the banking method.
Payouts take 1 – 5 days, with PayPal and Paysafecard being the fastest withdrawal methods. You can access the withdrawal information through the Banking tab on the footer menu, with further detail available in the FAQs.
Limited banking methods, but easy to withdraw
Accessing your money isn’t a red-tape fiasco at bet365. Withdrawing is straightforward, provided your account is correctly verified.
The limited withdrawal methods may pose a problem for some customers, but even a little choice is better than none at all. Bet365 uses bank wire as its fall-back method to payout your winnings.
You can reach customer support in several ways.
|Contact||Average Answer Time|
|[email protected]||12 – 48 hours|
|Live chat||Available 24/7||Instant|
|bet365 House, Media WayStoke-on-Trent, StaffordshireST1 5SZ, United Kingdom||7 – 14 days|
You can change the display language of the bet365 site after you log into your account. The platform supports several languages, including Spanish, French and Russian.
Clicking on Help brings up the various FAQ categories. You can also use the search bar to access what you’re looking for. Answers are concise and easy to understand, with no unnecessary fluff.
Excellent support at bet365
We were pleased with the range of support options and particularly appreciated the 24/7 feature. Late-night players can rest assured that they can get assistance even during unsociable hours.
Our first-hand experience of customer support was as we hoped. The consultant was knowledgeable and friendly and could answer our query with minimal delay.
bet365 has a detailed and attractively laid out Responsible Gambling section that shows its dedication to this matter. It covers the limits and reality checks you can set on your account, details of helpful organisations and how to self-exclude for an extended period.
The online casino promotes gambling as an enjoyable leisure activity and believe that gambling can only remain this way if you stay in control and gamble responsibly. The following measures highlight some of the Safer Gambling Tools designed to help bet365 customers stay in control of their gambling.
Reality Checks: Customers can set up alerts to help manage the amount of time they spend playing at bet365. (excludes Poker game play)
Deposit Limits: Use this Limit to manage the amount you deposit over 24 hours, 7 days or 30 days.
Time-Out: For those who want to take a short break from gambling this option offers the flexibility of enacting 24 hour, 48 hour, 7 day, 30 day, or Custom time-outs.
Significant attention to Responsible Gambling
bet365 is serious about pre-empting irresponsible play with a list of questions to identify isf your gambling is getting out of hand. The RG information provided is sufficient for members who feel gambling may be an issue or wish to limit their activity.
The operator encourages help by adding links to several organisations on its homepage. You can click on any of them to reach out for assistance.
Awards and Recognitions
bet36 has been on the receiving end of a multitude of awards over the years in recognition of its superior casino product.