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bet365 has been around since the year 2000 – back when Denise Coates first started developing the online sports betting platform that brought her and her brother a literal fortune. Sports betting remains the company’s bread and butter, but it also has an online casino offering – which is where the CasinoHawks team comes in!
What You’ll Find in this bet365 Review
Reviewing casinos here at CasinoHawks involves following a multi-step process. What do these steps involve, you might ask? Well, here they are:
- Licences – what license does the casino have?
- Bonus and offers – What do the welcome bonus and any other promotions involve?
- Opening a new account – how easy is it to join the bet365 casino?
- Deposit methods – which ones are available?
- The games – what is the selection like?
- Withdrawals – how do they work?
- Customer support – will you get help should you run into issues?
- The mobile experience – what about playing on your tablet or phone?
Bet365 Casino Licensing, Safety and Trustworthiness
As a long-running gambling operator, bet365 knows what is required to ensure an experience that is both legal and safe. As such, the casino has a license from the UK Gambling Commission, which is necessary to operate in this country. You can find all of this information at the bottom of each page.
bet365 licenses
UKGC account no. 55149
What makes bet365 safe
bet365 takes security very seriously. We cover how it does so here:
- Safety of funds – the casino uses Secure Socket Layer (SSL) encryption to ensure any communications between it and your bank are safe from prying eyes.
- Security of personal information – a detailed Privacy Policy covers all information the casino collects from users, why it is collected and what it is used for.
- Game fairness – the random number generators (RNGs) used to power the games are regularly tested to ensure they operate optimally and fairly.
| An Open and Honest Casino |
|---|
| There is nothing secret here, and all relevant legal bits and bobs are easy to find. The bet365 Group has an excellent reputation, and we doubt it will do anything to jeopardise its standing as a leader in gambling and sports betting. |
Welcome Offers and Promos at bet365
The best part of both joining a new casino and being a regular customer is the selection of promotions on offer. Wondering what bet365 has in this regard? Well, you’re in the right place!
New Player Bonus: Stake £10, Get 50 Free Spins
The bet365 welcome offer is simple yet effective. First, join the casino using our link and make a minimum deposit of £10. Make sure to select the “Claim” box when making your deposit. Then make £10 worth of bets on casino games (excluding live dealer and live slot titles). You have 7 days to reach the staking requirement, and once you do the free spins will be credited in your account!
The free spins will be available on Age of the Gods: Book of Oracle, Age of the Gods: God of Storms II, Big Circus!, Blue Wizard Megaways, Football! Cash Collect, Joker Rush, Legacy of the Tiger, The Walking Dead and The Walking Dead 2, have no wagering requirements, and any winnings can be withdrawn without any limits.
bet365 Free Spins Offer
bet365 has daily offers through which you can get yourself some free spins. For instance, on Mondays you can opt-in to stake £25 on a series of qualifying slots to earn five free spins, while on Tuesdays you can bet £50 on eligible slots to get up to 20 free spins. Make sure to check the Offers page regularly to keep up to date on what’s on offer.
bet365 No Deposit Bonus
bet365 currently does not have a no deposit bonus on offer.
bet365 Cashback Bonus
We couldn’t find any cashback bonuses at the time of writing.
bet365 Promotions and Tournaments
An interesting promotion we’ve spotted combines both casino and sports betting. Dubbed Soccer Spinner, this has you stake at least £25 on eligible slots while making predictions on currently ongoing football matches. Guess right, and you stand to get yourself some free spins!
bet365 VIP Program
bet365 used to run Poker and Bingo Loyalty Clubs, but these schemes have both expired and there is no mention as to whether they will make a comeback sometime in the future.
| Daily Promotions Bring Daily Fun |
|---|
| While bet365’s promotion selection is not extensive, it does offer something every day, encouraging customers to visit (and play) regularly. |
How to Register a New Account with bet365
Registering a new account with bet365 is a one-step affair – if an admittedly rather long step. The registration page has spaces for all your details- specifically your name and address, date of birth, nationality, email address, mobile phone number, your opting in to receive promotional emails, reality check preference, home address, username, password and, finally, any bonus codes you might have.
Documents and information you need to share with bet365 to open an account
Once you register your account, you need to verify your full name, date of birth and residential address. To do so you need to submit a copy of your legal documents, which can be any of the following:
- Passport
- ID card
- Driving license
- Document confirming your residential address such as a utility bill
All copies of personal identification must contain a photographic ID and must display your full name, date of birth and a valid document expiry date. The casino might also ask you for proof that you have sufficient funds to support your gambling activity. These can include information about your occupation and salary supported by documents such as a copy of your bank statement or payslip.
| No-Hassle Registration |
|---|
| bet365 makes it easy to register, simply by following the single form before submitting your verification documents. |
bet365 Payment Methods
Being a large casino bet365 offers plenty of payment methods. This is the list:
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| VISA Debit | £5 | £20,000 | Instant | 1-3 business days |
| Apple Pay | £5 | n/a | Instant | – |
| Google Pay | £5 | n/a | Instant | – |
| PayPal | £10 | £5,500 | Instant | Within 24 hours |
| Pay by Bank App | £5 | n/a | Instant | – |
| Paysafe Card | £5 | £2,000 | Instant | Within 24 hours |
| Click to Pay | £5 | n/a | Instant | – |
| Wire Transfer | £100 | £100,000 | 2-10 business days | Within 24 hours |
| Plenty of Payment Options! |
|---|
| bet365 make it easy to deposit cash in order to start playing, with plenty of options available to suit all customers. |
Games You Can Play at bet365
There are over 2,000 games available at bet365 – and that’s at the time of writing, since the casino adds new games regularly. These are divided in seven categories, namely Featured, Originals, Slot Games, Card Games, Table Games, Video Poker and Jackpots, which can be found on top of the All Games page. There is also a dedicated page for Dual Drop Jackpot slots.
Exclusive Games and Branded Tables
The Originals category lists a number of games that are exclusive to bet365. These are games that you can play nowhere else, and include the likes of 7 Lucky Keys, Bullish Business: Mad Money and even exclusive titles from Nolimit City such as Apocalypse Returns Infectious X and Mercenary X.
Recommended slots to play at bet365
If you don’t know what to play at bet365 Casino you can do a lot worse than check the Featured section. The casino goes beyond suggesting the usual favourites, as it even points out sports-themed slots that tie in with its reputation as a betting site. So make sure to check out Football! Cash Collect and Roberto Carlos Sporting Legends while you’re there!
Live dealer table available at bet365
You can access the bet365 Live Casino section directly from the home page since, curiously enough, it won’t be found on the All Games page. Here you’ll get five favourites – Roulette, Blackjack, Baccarat (plus Sic Bo), Live Shows and Poker. A number of the live casino tables are actually bet365 exclusives, with dedicated dealers running roulette, blackjack and baccarat tables.
Game Shows you can play in bet365
As mentioned above, the live game shows can be found in the Live Casino section. The selection here is perhaps limited, as it consists of just 17 games. Among these titles you will find the likes of Spin a Win, The Money Drop and Deal or No Deal: The Big Draw, as well as game show-style variants on casino favourites such as Super Spin Roulette and Quantum Blackjack Plus.
Game Providers
Most of the games found at bet365 Casino come from Playtech, but there are also top names like NetEnt, Blueprint Gaming, IGT, Microgaming and Nolimit City providing the slots. All the live casino titles are developed by Playtech.
| Enough Games to Keep You Busy! |
|---|
| While some might insist that bet365’s game lineup is not the largest on the market, it still has more than enough choice to keep even the most players entertained. The games cater to a broad range of interests, not to mention all levels of play. |
Time to Collect Your Winnings? Here’s How to Withdraw Your Money From bet365
Bet365 takes the hassle out of withdrawals once your account is verified with the necessary documents. It pays out your funds through your deposit method. Some methods like Google Pay don’t allow withdrawals, so, in these cases, you receive your money via bank wire.
Step by step guide on how to withdraw from bet365 Casino
- Log in and navigate to your account page.
- Select Bank, and then click on Withdraw.
- Choose your banking method and enter the withdrawal amount.
- Follow any further prompts and finalise the transaction.
Other important information to know when withdrawing<
You can withdraw a minimum of £5 via most methods apart from PayPal, which has a £10 limit. The maximum varies between £2,000 and £100,000, depending on the banking method.
Payouts take 1 – 5 days, with PayPal and Paysafecard being the fastest withdrawal methods. You can access the withdrawal information through the Banking tab on the footer menu, with further detail available in the FAQs.
| Limited Banking Options, if with Easy Withdrawals |
|---|
| Withdrawals at bet365 are a simple affair – so long your account is properly verified. The limited selection of withdrawal methods might prove a problem for some customers, mind, but bank wire is a reliable fall-back method for payouts. |
Customer Support
You can reach customer support in several ways.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 12 – 48 hours | |
| Live chat | Available 24/7 | Instant |
| bet365 House, Media WayStoke-on-Trent, StaffordshireST1 5SZ, United Kingdom | 7 – 14 days |
You can change the display language of the bet365 site after you log into your account. The platform supports several languages, including Spanish, French and Russian.
Clicking on Help brings up the various FAQ categories. You can also use the search bar to access what you’re looking for. Answers are concise and easy to understand, with no unnecessary fluff.
| Excellent Support Throughout |
|---|
| We were pleased with the range of support options and particularly appreciated the 24/7 feature. Late-night players can rest assured that they can get assistance even during unsocial hours. Our first-hand experience of customer support was as we hoped. The consultant was knowledgeable and friendly and could answer our query with minimal delay. |
The Mobile Experience
bet365 offers both iOS and Android apps for customers wanting to play their favourite games on the go. These come in two versions – bet365 Casino and bet365 Live Casino. That said, it seems that the casino is phasing out these apps, as the “Get the App” link is no longer available on the sound and you need to search for these apps manually through your device’s app store. However, one can simply visit the site using their device browser, as this is perfectly optimised to run on either smartphone or tablet as well as desktop PCs and laptops.
| Easy Gaming on the Go at bet365 |
|---|
| The choice of both apps and mobile-optimised website means you can visit bet365 and play a game or two anytime and anywhere, no matter the device you are using! |
Responsible Gambling
bet365 has a detailed and attractively laid out Responsible Gambling section that shows its dedication to this matter. It covers the limits and reality checks you can set on your account, details of helpful organisations and how to self-exclude for an extended period.
The online casino promotes gambling as an enjoyable leisure activity and believe that gambling can only remain this way if you stay in control and gamble responsibly. The following measures highlight some of the Safer Gambling Tools designed to help bet365 customers stay in control of their gambling.
Reality Checks: Customers can set up alerts to help manage the amount of time they spend playing at bet365. (excludes Poker game play)
Deposit Limits: Use this Limit to manage the amount you deposit over 24 hours, 7 days or 30 days.
Time-Out: For those who want to take a short break from gambling this option offers the flexibility of enacting 24 hour, 48 hour, 7 day, 30 day, or Custom time-outs.
| Significant attention to Responsible Gambling |
|---|
| bet365 is serious about pre-empting irresponsible play with a list of questions to identify isf your gambling is getting out of hand. The RG information provided is sufficient for members who feel gambling may be an issue or wish to limit their activity. The operator encourages help by adding links to several organisations on its homepage. You can click on any of them to reach out for assistance. |
Awards and Recognitions
Bet365 is a regular award recipient, starting from 2010 and its winning the Operator of the Year award at that year’s eGaming Review Operator Awards. More recently, it won the Online Sports Betting Operator of the Year and Affiliate Program of the Year awards at the Global Gaming Awards London 2023.
In addition, founder and joint CEO Denise Coates received a CBE in the 2012 Queen’s new year honours list for services to the community and business.
The Betting Giant Has a Great Casino
While one might worry that online casino is not a priority for a betting specialist like bet365, that is clearly not the case. There’s good reason why this company has been around since the industry first started, and we’re sure it will remain a staple for many years to come!