Newly launched brand but one that's growing
Fair terms that are found in the link set at the bottom of each page
Clearly laid site, if with confusing game categories
Helpful customer support with 24/7 live chat and phone service
Summary
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Payment
Payment options
Mastercard Debit 
PaySafeCard 
Visa Debit Deposit
Withdrawal
Customer Service
Telephone
Live chat
Pub Casino Review
Launched in January 2023 by L&L Europe, Pub Casino is one of the latest additions to the UK online casino landscape. What does it bring, you might ask? The pub theme is striking, while the clean site design allows you to quickly and easily check the games available. But we’ll admit this is not all a casino has to offer in order to impress, so this review will go in-depth to let you know all there is to know about Pub Casino’s online gaming offering.
What you’ll find in this Pub Casino Review
Reviewing online casinos here at CasinoHawks involves following a certain number of steps. What are these, you might ask? Well, here they are:
- Licences – what license does this casino have to ensure players the action is above board?
- Bonuses and offers – what do the welcome bonus and any other promotions consist of?
- Opening a new account – how easy is it to open a new account? How long does it take?
- Deposit methods – what does this casino use when it comes to payment methods?
- The games – what is the selection of casino games on offer?
- Withdrawals – what do you do when it’s time to withdraw your winnings?
- Customer support – is the casino helpful should you run into any issues?
- The mobile experience – what is it like to visit this casino site on your smartphone or tablet?
Pub Casino Licensing, Safety and Trustworthiness
Pub Casino is the 9th casino launched by L&L Europe. You might recognise some of the other casinos run by this company, as these include the popular likes of All British Casino, Fun Casino and Yako Casino. L&L Europe has two main licenses, one from the Malta Gaming Authority and, most importantly for players in the UK, the UK Gaming Commission.
Pub Casino licenses
UKGC license number 38758
MGA license number MGA/B2C/211/2011
What makes Pub Casino safe
It’s crucial to be assured that an online casino is safe – after all, you’re trusting them with your hard-earned cash! Here’s how Pub Casino proves itself in this regard:
- Safety of funds – Pub Casino only uses reputable payment services, while all data transfers are fully encrypted.
- Security of personal information – the company behind Pub Casino is ISE207001 certified, meaning it exercises good practice regarding information security.
- Game fairness – gaining a license from the UKGC requires the casino to run provably fair games.
| A Safe Night Out at the Pub |
|---|
| The trustworthiness of an online casino is one of the first things we check here at CasinoHawks, and Pub Casino passes with flying colours thanks to its UKGC license and clear commitment to player safety. |
Welcome Offers and Promos at Pub Casino
Being a fairly young casino, Pub Casino has a fairly limited selection of promotions in place. This is what they currently involve:
New Player Bonus: 100% First Deposit Bonus up to £100
Pub Casino currently has a simple welcome offer – a 100% first deposit bonus of up to £100. The minimum deposit you need to make in order to take advantage of this offer is £10. These bonus funds have a 40x wagering requirement, and players cannot make a withdrawal while a bonus is active. In this case, if one wants to make a withdrawal they will first have to cancel the bonus. Keep in mind that table games do not count towards the wagering requirement, while live casino games cannot be played with an active bonus.
Pub Casino Free Spins Offer
Pub Casino says it runs promotions that can contain free spins, which can be obtained through either making a deposit or winning a tournament. Any free spins have a 40x wagering requirement and have a maximum win limit of £100.
Pub Casino No Deposit Bonus
We couldn’t find a no deposit bonus from Pub Casino.
Pub Casino Cashback Bonus
Pub Casino occasionally offers cashback bonuses to regular customers. These are calculated from the first completed deposit, and will be available for activation 24 hours after the first deposit. Cashbacks can be claimed if your balance is below £10, and there is no mention of whether these bonuses have a wagering requirement.
Pub Casino Promotions and Tournaments
The Pub Casino promotions page says it will soon start running tournaments with prizes such as cash bonuses and free spins, but we cannot find the details about these so far. Once these start you will be able to learn about them in the News & Promotions section of the site.
Pub Casino VIP Program
Pub Casino does not offer a VIP Program, at least so far.
| A Limited Selection of Bonuses |
|---|
| Pub Casino’s bonus offers appear to be fairly limited, but they are definitely easy to understand. Take the welcome offer – a 100% first deposit bonus of up to £100. Sometimes simplicity is best! |
How to Register a New Account with Pub Casino
Registering a new account at Pub Casino is a four-step process. First, input your email address and create your password, as well as select your country of residence. Next, input your name and title, select your title and gender, then insert your telephone number and date of birth. The third step has you input your postcode in order to automatically enter your address. Last but not least, tick to agree with the terms and conditions, acknowledge the privacy policy and opt-in to whether you want to receive promotions via email or SMS.
Documents and information you need to share with Pub Casino to open an account
Following your account registration you will need to verify your personal details. This is due to Know Your Customer (KYC) procedures imposed by the UKGC. This is one by forwarding a photo or scan of a government-issued document such as an ID or a driver’s license. The casino might also ask for other documents at its discretion, and you will be asked to verify your account again should you want to withdraw more than £1,400 from your account.
| A Simple Registration Process to Start Playing |
|---|
| Registering a new account at Pub Casino is simple enough as it involves all of 4 steps – 5 if you count verification. Once all of this is done you will be ready to make your first deposit and start playing! |
Pub Casino Payment Methods
The usual payment method suspects are present and accounted for at Pub Casino. These include the popular likes of Visa and MasterCard, as well as eWallets such as Skrill and Neteller. Sadly PayPal is not available, but you can use Apple Pay and, for deposits only, Paysafe Card.
| Payment Method | Min Depost | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa | £10 | – | Instant | 2-5 days |
| MasterCard | £10 | – | Instant | 2-5 days |
| Apple Pay | £10 | – | Instant | 24 hours |
| Trustly | £10 | – | Instant | 24 hours |
| Skrill | £10 | – | Instant | 24 hours |
| Neteller | £10 | – | Instant | 24 hours |
| Paysafe Card | £10 | – | Instant | n/a |
| Paypal | £10 | – | Instant | 24 hours |
| Fast Payments With No Additional Verification |
|---|
| While the choice of payment methods at Pub Casino appears limited, all of these options are fast and reliable. You can start depositing cash once you verify your account, and no further verification is required unless you want to make a deposit or withdrawal that exceeds £1400. |
Games You can Play at Pub Casino
You can find the different categories of games Pub Casino has to offer right on the homepage – Video Slots, Slots, Table Games, Live Casino and Slingo. There is also a sportsbook on offer, with the option of betting on different football, basketball, hockey, racing and tennis matches. Enter the main Games page, and you can check the games by the different providers available, as well as which games are counted as new, hot or popular. Of course, you can also simply search for a specific game by entering the name right in the field found right on top of the page.
Exclusive Games and Branded Tables
There are no games exclusive to Pub Casino, at least at the time of writing, although the game selection is wide enough that these are not really necessary.
Recommended slots to play at Pub Casino
Looking at the Hot Games section reveals some truly classic slots, including Starburst, Fluffy Favourites and Big Bass Splash, as well as the innovative likes of Court of Hearts and Reactoonz. The New Games section covers slots that were recently added to the casino, and that’s always recommended if you want to check out something truly fresh!
Live dealer tables available in Pub Casino
The live casino games available at Pub Casino come from Evolution and Pragmatic Play, two of the biggest names in the business. Here you’ll find all the casino classics, namely roulette, blackjack, baccarat, poker, and even craps. There are also exotic variations such as Power Blackjack, Mini Live Roulette and Golden Wealth Baccarat, among many others.
Game Shows you can play in Pub Casino
The game shows can be found in the live casino section. These include many favourites, with Crazy Time, Monopoly Live, and Deal Or No Deal Live all making an appearance.
Game Providers
Pub Casino counts a total of 17 providers. These are Blueprint Gaming, Evolution, Microgaming, Novomatic, NextGen Gaming, Play’n GO, Pragmatic Play, Thunderkick, Inspired, Hacksaw Gaming, Eyecon, Big Time Gaming, NetEnt, Red Tiger, Elk Studios, Slingo and Nolimit City. It’s a small list, but these are some truly big names!
| Games to Suit All Tastes |
|---|
| Pub Casino might be a young site, but it already has an extensive collection of games. This ensures that all players will find something they’ll enjoy playing, be it slots, casino games or live titles. |
Time to collect your winnings? Here’s how to withdraw your money from Pub Casino
The withdrawal process at Pub Casino is similar to that at most other online casinos. All the deposit methods are available for withdrawals with the exception of PaySafe Card, and the casino promises all withdrawals will be processed within 24 hours after making the request.
Step-by-step guide on how to withdraw from Pub Casino
- Log into your account
- Go to the “Cashier” page
- Choose “Withdrawal”
- Select your payment method
- Enter the amount you want to withdraw
- Confirm the withdrawal
Other important information to know when withdrawing
Keep in mind the minimum withdrawal is £10, while any withdrawals over £1400 will require additional verification due to KYC procedures.
| Withdrawals With No Additional Charges |
|---|
| Pub Casino places no additional charges when it comes to withdrawals, which is always welcome. That said, some banking methods have additional charges, so make sure to confirm in that regard. |
Pub Casino Customer Support
Pub Casino offers customer support in 3 forms – live chat, email or phone. You can find the details on each by clicking the “Support” link found in the bottom of each page, and you will find a dedicated live chat button on top of the site once you log in.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 2 hours | |
| phone | +44-3300272770 | immediate |
| live chat | Via live chat button found on top of the homepage | immediate |
| n/a | n/a | |
| n/a | n/a |
Live chat is available 24/7, 7 days a week, and if you’re not in too much of a hurry the casein promises to have all emails answered within 2 hours. In addition, a link to an extensive FAQ section covering common issues (such as games, registration, payments, bonuses and the like) can be found in the bottom of the homepage.
| Plenty of Support Available! |
|---|
| Pub Casino claims it’s not spending all day hanging out at the pub, and we believe it – customer support is just a click or two away and is both helpful and available all day (and night) long. |
The Mobile Experience
While Pub Casino lacks a dedicated app, one can argue this is not really necessary. The site is optimised to run on any mobile device, while the games are built using HTML5, a technology that allows them to run on anything from a smartphone to a desktop PC without the need to download any additional software.
| Head to Pub Casino on the Go |
|---|
| Being able to play whenever and wherever you are is a must for any modern casino, and Pub Casino delivers from this front. The site is easy to navigate using touch control, while all games should run flawlessly on any device, be it a smartphone, tablet, laptop or PC. |
Responsible Gambling
A link to a dedicated Responsible Gaming section can be found in the bottom of each page. The casino says it has a responsible gaming team in place that will help players with any of their needs in their regards, and English-speaking customers can also take a GamCare self-assessment test if they believe they are at risk of problem gambling. Automated “Responsible Gaming Thresholds” can flag accounts for potential manual review, while tools such as deposit, time, bet and loss limits allow customers to set their ideal gaming experience.
| Time Outs and Self Exclusions Included |
|---|
| Customers can further protect themselves by using the Time Out and Self Exclusion tools. These cover all sites that L&L Europe runs and can stop one from accessing these casinos for a period ranging from 6 months to up to 5 years. |
Awards and Recognition
Pub Casino has not won any awards, at least at the time of writing.
Will This Casino Become Your Regular?
Pub Casino has a lot going for it, thanks to its unique theme, dramatic white-on-black design and solid game selection. Some points have been docked for the limited selection of payment providers, and some players might find the way games are organised confusing, but this is a young site so we hope it gains the time to grow and improve. Still, make sure to give it a visit – maybe Pub Casino will become your online gambling regular!
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Frequently asked questions
