The Grand Ivy Casino

A premium casino experience with 1500+ slot games

A UK casino site with a timeless design, The Grand Ivy stands out with its thousands of games and live dealer titles from the best providers. Find out more in the expert CasinoHawks review.

The Grand Ivy Casino

The Grand Ivy Casino
85
85
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£300 Bonus Wagering 35x
25 Bonus Spins Wagering 35x
18+ | Play Responsibly | Begambleaware.org | New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £300 + 25 bonus spins on your 1st deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. | Terms & conditions apply.
85
Rating
Popularity

Founded 2016, The Grand Ivy is quickly gaining in popularity, and has been praised for delivering a varied gaming experience with a touch of class.

80/100 Reviewed by Marco Attard

The wagering requirements at The Grand Ivy Casino are average for the UK casino market at around 35x.

85/100 Reviewed by Marco Attard

The Grand Ivy Casino offers an awesome collection of games, featured on a sleek and eye-catching platform. There's also a good mix of deposit and withdrawal options for UK players. Regular players will enjoy the assortment of regular promotions that have large prizes attached.

90/100 Reviewed by Marco Attard

The customer support team at The Grand Ivy is available 24/7 to assist players via chat and email. Response times are usually very good. There is no phone support.

90/100 Reviewed by Marco Attard

Summary

The Grand Ivy is a classy-looking online casino that has plenty of variety to offer. Its main attractions are the big welcome bonus and the vast collection of slots, table games and its live dealer casino. Coupled with customer support around the clock and flexible payment options, The Grand Ivy Casino has got everything in place to provide an entertaining and varied gaming experience.
Bonus Spins Welcome Offer
Generous cash giveaways
24/7 live chat
No phone support

Details

Name
The Grand Ivy Casino
Launched
2017
Licenses
Licenced by the Gambling Commission under account number 52894
VIP program
No

Casino features

24/7 Casinos, Mobile, Rewards,

Payment

Payment options

Bank Transfer Bank Transfer
giropay giropay
Mastercard Debit Mastercard Debit
Neteller Neteller
PaySafeCard PaySafeCard
Skrill Skrill
Visa Debit Visa Debit

Deposit

Minimum deposit
£20

Withdrawal

Minimum withdrawal
£20

Customer Service

Email

Email support
Email address

Live chat

Live chat support

The Grand Ivy Casino Review

The CasinoHawks casino review process involves following a series of steps to ensure all aspects of the site are examined in full. Check them out below and find which ones are the most relevant for you: 

  1. The Grand Ivy Casino’s safety and licences
  2. The bonus offers
  3. How to open a new account
  4. The payment methods available
  5. The game selection
  6. How to withdraw your funds
  7. What do you do if you run into issues
  8. The overall play experience

The Grand Ivy Casino licensing, safety and trustworthiness

The first, and most important thing to check about any casino site is whether it holds the necessary UK Gambling Commission (UKGC) licence, followed by how it handles player safety. Let’s check how The Grand Ivy Casino fares in this aspect. 

The Grand Ivy Casino – Complete list of licences

What makes The Grand Ivy Casino safe

  1. Safety of funds is guaranteed through the use of reputable payment methods 
  2. 128-bit encryption technology ensures the security of your personal information
  3. All the games come from well-known and licenced providers 

The Grand Ivy Casino awards and recognitions

The Grand Ivy Casino is still to receive any industry recognition, but we’ll make sure to update this review if it does. 

A safe place to play 
The Grand Ivy gives a good first impression, thanks to both its striking design and guarantee of safe play. 

Welcome offers and promos – Grab a bonus at The Grand Ivy Casino

Let’s admit it – bonuses are one of the main reasons to join an online casino! So let’s have a look at what’s on offer here at The Grand Ivy Casino. 

The Grand Ivy welcome offer

The Grand Ivy Casino new player bonus

New players at The Grand Ivy Casino stand to get a welcome bonus consisting of a 100% first deposit match bonus of up to £300, as well as 25 bonus spins on the classic slot Starburst. In addition, you will also get 500 Loyalty Points, getting you started with the casino’s rewards program.  

To get this welcome bonus you need to make a first deposit of at least £20. Note that both bonus funds and winnings from the spins have a wagering requirement of 35x, while the biggest bid you can make with the funds is £5. 

The Grand Ivy Casino free spins offer

The Grand Ivy Casino currently does not have any free spins offer other than those given as part of its welcome package. 

The Grand Ivy Casino no deposit bonus

There isn’t a no deposit bonus available at The Grand Ivy Casino, at least at the time of writing.

The Grand Ivy Casino cashback bonus

The Grand Ivy Casino does not offer a cashback bonus

The Grand Ivy Casino promotions and tournaments

The Grand Ivy giveaway

The Grand Ivy runs regular prize giveaways with cash prizes. For instance, every year there is a chance for one lucky player to win no less £30,000. To participate in this giveaway you need to get yourself tickets through Loyalty Points, something we’ll explain in the next section of this review. There is also a prize draw consisting of Apple products held three times a year, as well as a weekly cash prize of £500 given to a random customer who wagers at least £40 every week.  

The Grand Ivy Casino VIP program

While The Grand Ivy Casino does not have a VIP program, it does have a loyalty point scheme. You earn points every time you wager £10, with different games earning you a different amount of points. Once you get 1,000 points you can redeem them for £5 in bonus funds. 

Not many bonuses, but plenty of prize draws
The Grand Ivy does not have many bonuses of the free spins or no deposit variety, as it prefers to offer regular prize giveaways instead. 

How to register a new account with The Grand Ivy Casino?

Creating a new account with The Grand Ivy Casino involves all of two steps. The first window has you enter your name, surname, email address, phone number, gender, and date of birth. Following that you need to enter your home address. When that is done you are ready to verify your account and make your first deposit! 

The Grand Ivy registration

Documents and information you need to share with The Grand Ivy Casino to open an account

Like all other UK casinos, The Grand Ivy Casino is required to verify your account before you start playing. This can be done by forwarding an identification document and a proof of address, of which you can send a photo or scan of any of these documents: 

  • Identification document – passport, driver’s licence or national ID card. 
  • Proof of address – bill, bank statement, official government letter/document with the same address registered on your account issued within the last 3 months. 

You can forward these documents to the casino through either the My Account section or via email to [email protected]

Easy account registration
So long all your documents are in order, it’s easy enough to register a new account with The Grand Ivy Casino and get it verified. 

The Grand Ivy Casino payment methods

A casino needs to offer a variety of payment methods if players are going to deposit their funds to play. These are the methods available at The Grand Ivy Casino: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISA Debit£20InstantUp to 3 business days
MasterCard Debit£20InstantUp to 3 business days
Paysafecard£20Instant
Skrill£20InstantUp to 24 hours
Neteller£20InstantUp to 24 hours
Bank transfer£20InstantUp to 3 business days
Needs more e-wallet support
It’s a shame that The Grand Ivy doesn’t support deposits through more e-wallets – for instance why is PayPal, the most popular e-wallet out there, missing from the list?

Cryptocurrencies available at The Grand Ivy Casino

Like other licenced UK casinos, The Grand Ivy does not accept payments via cryptocurrencies. 

Games you can play at The Grand Ivy Casino

An online casino is nothing without the games on offer, so let’s check what the selection at The Grand Ivy Casino is all about. 

Exclusive games and branded tables

There are no games that are exclusive to The Grand Ivy Casino, although the selection is wide enough that one can argue it doesn’t really need it. 

Recommended slots you can play at The Grand Ivy Casino

The grand ivy slots

The Grand Ivy Casino has a selection of 2,264 slots, with this number growing regularly. The “Popular Games” tab, as you might expect, shows you the slots players at the casino are currently enjoying. These include Play’n GO’s Cat Wilde and the Incan Quest, Hacksaw Gaming’s Beam Boys, and Nolimit City’s Land of the Free, among others. 

Exquisite live dealer table available in The Grand Ivy Casino

THe Grand Ivy live dealer

As expected, The Grand Ivy Casino’s live dealer titles have their own dedicated section. This holds a mix of traditional live casino titles, such as Live Blackjack and Live Roulette, and innovative variants that include Lightning Lotto and First Person Video Poker. These titles mainly come from two well-known providers, Authentic Gaming and Evolution

Game Shows you can play in The Grand Ivy Casino

Like many other casinos, The Grand Ivy Casino puts its games shows in its Live Dealer section. Familiar titles like Crazy Time and Monopoly Live make an appearance here, together with the newer likes of Crazy Pachinko and Red Door Roulette

Popular Game Providers The Grand Ivy Casino works with

You can check out which developers are behind the games available at The Grand Ivy Casino by clicking “Providers” in the left-hand menu. Here are some of the best-known names you will find: 

ProviderPopular games
Play’n GO Book of Dead, Fire Joker
Red TigerGonzo’s Quest Megaways, 777 Super Strike 
Pragmatic PlayBig Bass Splash, Red Hot Luck
Games for all players
The Grand Ivy Casino has a fine selection of games, with plenty of slots as well as live dealer titles and even a choice of scratch cards for those wanting some quick fun. 

Time to collect your winnings? Here’s how to withdraw your money from The Grand Ivy Casino

You can withdraw your funds from The Grand Ivy Casino at any time using the methods you made your deposits with. Here’s a step-by-step guide to how to do this: 

Step by step guide on how to withdraw from The Grand Ivy 

  1. Go to the withdrawal page
  2. Enter the amount you want to withdraw
  3. Select your withdrawal method
  4. Confirm the transaction

Other important information to know when withdrawing

While, as a rule, you can only withdraw funds using the same method you made your deposit, some methods cannot be used for withdrawals. In this case, you will need to enter your bank details in order to do a bank transfer. 

Fast withdrawals with The Grand Ivy 
Withdrawals from The Grand Ivy are generally speedy, with the e-wallet options being the fastest with almost instant transfer times. 

The Grand Ivy Casino’s customer support

The Grand Ivy Casino provides customer support through two methods – email and live chat. Find the details in the table below: 

Contact:Average Answer Time
email[email protected]Up to 24 hours
phonen/a
live chatAvailable 24/7 on websiteUp to 5 minutes

 If you prefer to find the solutions to your issues The Grand Ivy Casino also has a Help Centre filled with the most commonly asked questions, such as what to do when you forget your password or can’t find a bonus in your account. 

Helpful support 
In our experience while working on this review, The Grand Ivy Casino’s customer support proved both prompt and helpful with our issues. 

The overall play experience in The Grand Ivy Casino

The Grand Ivy Casino site is dressed in fine shades of grey and gold, which combined with the Art Deco font, make for an immediately classy experience. The left-hand menu provides easy access to all the game sections, which show up centre-stage in the middle of the screen. Speaking of the games, these play great in any browser!

The Grand Ivy Casino mobile experience

While The Grand Ivy Casino does not have a casino app, it arguably doesn’t need one – the site is fully optimised to run as a mobile casino! It even allows you to play games in landscape mode, which is especially handy for live dealer experiences. 

A fine site, on every device
The Grand Ivy Casino’s site might not be the flashiest out there, but it runs well on just about anything you put it, allowing for a great gaming experience. 

Responsible Gambling in The Grand Ivy Casino

The Grand Ivy Casino is obliged to provide responsible gambling services to its players. These come in the form of player protection tools which include deposit limits, game time reminders, time-outs, and self-exclusion options. You can also contact customer support at any time if you feel that you are going through problem gambling, who will help you set up a self-exclusion period, if not outright account deletion. 

Dedicated to Responsible Gambling
The Grand Ivy Casino’s extensive Responsible Gambling section shows that this casino is indeed dedicated to providing a fun and safe gaming experience. 

A grand old time at the ivy 

With its classy stylings and great game selection, The Grand Ivy Casino promises a truly grand casino experience. The selection of bonuses remains somewhat limited, but there are thousands of different slots to check out and excellent live dealer titles, so it remains one of our best online casinos overall. 

Other casinos to play at if you like The Grand Ivy Casino

Frequently asked questions

First off, you need to verify your account by following the instructions sent to you via email. If you are still having trouble, then you should contact the casino via live chat.
If you moved somewhere else in Britain, then you need to send an email requesting a change of address. This should include the reason for your change of address, as well as a recent utility bill or bank statement that is not older than 3 months.
You can remove a bonus by reaching the wagering requirement of the bonus. It will also be automatically removed if there is no cash in your account or you haven't played or wagered anything since the bonus was added.
The Grand Ivy Casino's minimum deposit is set at £20.
The Grand Ivy Casino does not charge any fees for withdrawals. However note that your card issuer or bank might charge fees, so make sure to check with them.
Technical issues can happen on the site due to different reasons. Cache issues can be resolved by clearing your cache and cookies before restarting your device. The site might also be performing maintenance, or your security settings might be interfering with The Grand Ivy Casino's features.
Author
Casino Analyst
With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.
The Grand Ivy Casino
£300
Bonus
25
Bonus Spins

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