21 Casino

Approved gaming license gb

21 Casino offers UK players a fantastic catalogue of games, from traditional slots to a thrilling live casino. Overall, the site offers a prestigious online casino experience with something for everyone.

21 Casino

21 Casino
89
89
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£300 Bonus Wagering 35x
- Freespins
18+ | Play Responsibly | BeGambleAware.org | 18+. New players only. Min deposit £10. Bonus funds are 121% up to £300. Bonus funds are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. | Terms and conditions applies
89
Rating
Popularity

21 Casino is a large online casino that has numerous positive reviews from online players. It is an established brand that has been around since 2015, earning them a loyal group of regular players and a stellar reputation.

92/100 Reviewed by CasinoHawks.com

21 Casino's bonus wagering requirements come in at 35x. This is about average for most UK casinos.

75/100 Reviewed by CasinoHawks.com

21 Casino is a user-friendly site with all information and search features clearly on display for players to access. The feature to search games by Provider is an excellent touch.

95/100 Reviewed by CasinoHawks.com

21 Casino offers players email and 24/7 live chat support. However, there is no phone support, nor is there an FAQ page.

85/100 Reviewed by CasinoHawks.com

Summary

21 Casino was founded in 2015 and has since become one of the most popular online casinos in the UK. They have a large variety of games and a generous welcome offer. We'd love to see more regular rotating promotions at this casino, as well as an addition of an FAQ page for added customer support. But overall, 21 Casino is a trusted brand and one of the UK's finest.
Nice Welcome Bonus
Loyalty Program Offers Free Bonus Cash
Excellent Game Variety
No Phone Support
No FAQ

Details

Name
21 Casino
Website
https://www.21casino.com/gb
Launched
January 6, 2015
Licenses
21 Casino is a brand managed by White Hat Gaming Limited (Company). The Company is registered in accordance with Maltese law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta. White Hat Gaming Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 52894 for customers in Great Britain, and the Malta Gaming Authority under licence number MGA/B2C/370/2017 (issued 01/08/2018) for all other customers.
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£10

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

21 Casino Review

21 Casino was established in 2015 and has since become one of the UK’s top online casinos. The games selection impresses with its variety, including loads of slots, table games, and live games to pick from. 

This licensed and regulated online casino also provides a valuable rewards program so everyone can enjoy a steady income of bonuses. Read on as we cover everything 21 Casino has to offer in our extensive review.

21 Casino Licensing, Safety and Trustworthiness

21 Casino is licensed and regulated by the UK Gambling Commission, and its parent company White Hat Gaming operates under Maltese laws.

The site secures all transactions with advanced SSL encryption to prevent criminals from stealing your personal and financial data.

Thanks to the huge variety of reputable software suppliers like NetEnt and Microgaming, you can trust all games to be 100% fair.

Bonus terms and security details are easily available at the bottom of the page, where you’ll find links to various information pages.

21 Casino is licensed by leading authorities and uses advanced security technology

The site’s official licence in the UK ensures its legitimacy, allowing players to enjoy a safe experience.

With a host of leading suppliers and industry-standard encryption, you can trust 21 Casino to keep your data safe.

Our verdict:

Everything on the site meets security and transparency standards to provide a trustworthy platform.

How I Tested 21 Casino

We always review online casinos by putting ourselves in the shoes of a new player. All the site’s features should be easy to access, especially ones like the registration option. 

Of course, there should also be a robust variety of games and valuable rewards to keep players coming back. Details about licensing and security information must be readily available so players know the site is legitimate.

1. Bonus and offers analysis: The promotions page should have many enticing offers to draw players in.

2. How easy is it to open a new account: It’s essential to check if the sign-up button is accessible and the registration process is short.

3. Things you need to know about their deposit methods: We look for a list of deposit methods and transaction processing time.

4. What their game selection looks like: The games catalogue should provide plenty of variety and cater to many different player preferences.

5. The Play experience: The next step is checking if the games open fast and run smoothly.

6. How withdrawing works: It must be easy to access the withdrawal page and quickly receive my money.

7. What do you do if you run into issues: A good online casino should offer a responsive support team and multiple contact methods.

Welcome Offers and Promos – Grab a Bonus at 21 Casino

Welcome Bonus

21 Casino puts its own twist on standard first-deposit bonuses by offering a 121% bonus of up to £300. This means you can earn a larger reward than other casinos that offer the standard 100% bonus. Aside from the welcome offer, you can also enjoy prize draw events and a loyalty program.

The welcome offer has a minimum deposit requirement of £10, and unused funds will expire in 30 days. There is also a 35x wagering requirement that applies to all bonuses unless otherwise specified. You can view bonus details by clicking the Promotional Terms and Conditions link at the bottom of the page.

Promotions and tournaments

The only regular promotion is the Reel Royale prize draw held during certain months. The prize pool can rise to £5,000, and anyone can enter by betting on any game. You’ll earn one ticket for every £50 bet, and 50 winners will be randomly selected at the end of the month. First place will win £1,000, and the smallest prize is £50 for winners in 25th to 50th place.

VIP program

Unlike other loyalty programs, the Royal Loyalty program doesn’t feature levels. Instead, you’ll earn points for every £10 wager you place, with the amount varying per game type.

You can redeem your points for bonus cash, starting at a £1 bonus for 200 points. There is a daily exchange limit of 10,000 points, which is worth £50. The standard 35x wagering requirement applies to all bonuses earned.

The site offers almost no promotions besides its generous loyalty program

21 Casino’s promotions page includes only one prize draw offer, and some players will be disappointed by the lack of regular bonuses.

Thankfully, the Royal Loyalty program ensures that everyone can earn a steady income of bonus cash just from playing.

Our verdict:

Despite the lack of weekly or monthly offers, the loyalty program still provides impressive rewards.

Register a New Account With 21 Casino

The Sign Up button is visible on the homepage in the top right corner. Creating an account is also a breeze since the registration form can be completed in just a few minutes. For added security, the site will email you an activation link once you finish the process.

  1. Click on the Sign Up button.
  1. Create a username and password and provide your email address and country.
  1. Type your full name and date of birth.
  1. Provide your address, postal code, and city/town.
  1. Fill in your phone number and confirm your age to receive your confirmation email.
Registration

The registration process is straightforward and simple

Anyone can quickly register, thanks to the process being broken up into simple forms.

Our Verdict:

21 Casino has made its registration process fast and easy to understand.

21 Casino Payment Methods

There are an impressive 11 payment methods, giving players many convenient choices. Popular services like PayPal are available alongside various debit cards. The site also accepts many alternative options like Apple Pay and PaySafeCard. Unfortunately, the site provides almost no information on transaction times.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time

Visa
Debit cardInstantFour to seven days
MasterCardDebit cardInstantFour to seven days
MaestroDebit cardInstantFour to seven days
TrustlyInstant bank transferInstantTwo to 24 hours
PaySafeCardPrepaid voucherInstantTwo to 24 hours
SkrillEwalletInstantTwo to 24 hours
NetellerEwalletInstantTwo to 24 hours
PayPalEwalletInstantTwo to 24 hours
Bank WireInstant bank transferInstantFour to seven days
NeosurfVoucherInstantTwo to 24 hours
Apple PayEwalletInstantTwo to 24 hours

The site provides a vast variety of banking options

Players have loads of options for deposits and withdrawals, allowing most users to find their prefered method.

Our verdict:

The wide variety of payment types lets users deposit and withdraw how they like.

Games You Can Play at 21 Casino

One of 21 Casino’s best features is its massive selection of games. Many popular slots are available for more casual players, including Megaways and branded games. The live casino section provides excellent social experiences. There are also many alternative games like scratch cards to ensure everyone can find something to enjoy.

  • Table games: The table games section includes classics like roulette, poker, blackjack, and baccarat, and all are available in many exciting variants.
  • Live casino: Live casinos games come in various versions of blackjack, roulette, poker, sic bo, and craps.
  • Game shows: There are many live game shows such as Deal or No Deal, Crazy Time, and Monopoly Live.
New Games

Game Providers

21 Casino features a massive selection of software providers, from industry-leading companies to lesser-known studios. The games lobby lets you quickly view and filter by the exact suppliers you’re interested in.

  • Slots Providers: Slots are provided by various studios, including famous companies like NetEnt and Play’n GO.
  • Live casino providers: Besides leading live game supplier Evolution, you can also play titles from Pragmatic Play.
  • Lottery Providers: The site’s few lottery games are provided by Evolution.

The vast selection of game types is one of the site’s best features

Whether you prefer Megaways slots or high-quality live games, 21Casino’s game selection caters to many different preferences. The games collection features a huge range of suppliers that adds to the impressive variety.

Time to Collect Your Winnings? Here’s How to Withdraw Your Money from 21 Casino

Submitting withdrawal requests is a straightforward process that you can easily access. Simply open your account page, and you’ll quickly find the Withdraw option. Choose this to unlock the complete list of accepted withdrawal methods. You can also choose your withdrawal amount, which must be at least £10.

Step by step guide on how to withdraw from 21 Casino

Here are the steps to take when you want to withdraw your funds.

  1. Click the person icon at the top of the page to open your account page.
  2. Select the Withdraw option under the Withdrawals menu.
  3. Pick your withdrawal method and enter an amount of £10 or more.

Other important information to know when withdrawing

The minimum withdrawal amount is £10, and all requests are held for at least 24 hours by the site before processing. Remember that you must first meet the 35x wagering requirement for bonus funds before withdrawing them. 

Withdrawal information is available under the Terms and Conditions, which you can access at the bottom of the homepage. Unfortunately, this page doesn’t detail the exact transaction times of withdrawals.

You can easily submit withdrawal requests when you need to access your funds 

Withdrawal options are easily accessible and are all available under one menu. While the site has a mandatory holding period, the overall withdrawal times are still average.

Customer Support

The customer support team is friendly and quick to respond over live chat, which is available 24/7. You can also get in touch via email, although the site has no phone number. Another missing feature is an FAQ section that would allow users to find solutions to common issues. 

ContactAverage Response Rate

Email
[email protected]24 hours

Live Chat
Available 24/7Instant

English is the only language available, and the site has no help centre. There are a handful of links at the bottom of the page to let you view bonus terms and general terms and conditions.

21 Casino has an impressive support team but is missing some essential features

The addition of an FAQ section would help players solve problems much faster. Thankfully, the 24/7 live chat provides excellent support with fast responses.

Our verdict:

Despite the few contact methods, the site has a dedicated and helpful support team.

Responsible Gambling

Responsible Gaming

Anyone can get help for gambling problems by clicking the Responsible Gambling icon at the top right of the page. From here, players can set deposit limits, game time reminders, or close their accounts. 

You can also lock your account temporarily from 24 hours to six weeks if you need to take a break. The self-exclusion option offers longer lockout periods from six months to five years.

The dedicated RG page offers many flexible tools

21 Casino gives players many options to control their spending and lock their accounts. There is also loads of helpful information on gambling problems on the RG page.

Our verdict:

The plethora of tools and information proves the site takes RG seriously.

Awards and Recognitions

21 Casino currently has no awards or recognitions.

Conclusion

21 Casino is a fantastic online casino with a vast selection of games from many trusted suppliers. No matter your preferences, there’s a game type here for everyone.

While there are very few promotions, the loyalty program rewards everyone for enjoying their favourite games. Overall, the site is a convenient and safe casino that aims to please many different players. We rate it 89/100.

Frequently asked questions

Yes, 21 Casino is licensed by the UK Gambling Commission.
You earn loyalty points whenever you place a bet on the site.
You can contact support using the live chat option at the bottom of the page or by sending an email.