The Hippodrome Online Casino Review (November 2026)
Experience London's legendary casino, online!The Hippodrome Casino has been going since 1900, and in 2012 it branched out into the online gambling world. UK players can now access the same tables and games remotely through Hippodrome Online, bringing the venue's atmosphere to any device. This review examines the operator's licensing, bonus terms, payment options, game library, customer support, and player feedback to provide a comprehensive assessment.
The Hippodrome Online Casino Summary
The Hippodrome Online Casino impressed me with its own range of live dealer tables. However, the software provider lineup is pretty small, so those of you wanting thousands of games to choose from will be disappointed here. The slots lobby holds some quality titles, but navigation was painful due to a lack of decent filters. I’m also not a fan of a £20 minimum deposit limit, though you can withdraw from a fiver at least.
Pros
- Android and iOS mobile apps
- Supports Visa Direct
- Good range of Hippodrome exclusive slots and live dealer tables
- Many progressive jackpots to choose from
- Longstanding operator since 1900 with a verified physical presence in London
- Wager free spins
- Withdraw from £5
- Daily Deals (qualifying players only)
- Remote play on actual tables at the Leicester Square venue
- Potential for quicker withdrawal processing
- No max withdrawal limit
- Live casino weekly Mega Spins promo
- Supports 2FA
Cons
- £20 min deposit
- No email support
- Limited payment methods
- Lacks online reviews from players to base an opinion on
- Smaller library of games (1,000+)
- Debit card only to trigger welcome offer
- Not a great deal of ongoing promos
The Hippodrome Online Casino Details
Website
https://www.hippodromeonline.com/Launched
2012Licenses
UKGC, account number 39372VIP program
The Hippodrome Online Casino Game offerings
Blackjack
Baccarat
Roulette
Live Casino
Craps
Slots
Poker
Game Shows
Blueprint Gaming 
Elk Studios 
Games Global 
Hacksaw Gaming 
IGT 
Inspired 
Light & Wonder 
NetEnt 
Playtech 
Pragmatic Play The Hippodrome Online Casino Payment
Mastercard Debit
Neteller
PayPal
rapid transfer
Visa Debit
Minimum withdrawal
£5Minimum deposit
£20The Hippodrome Online Casino Customer Service
Telephone support
Email support
Live chat support
Live chat with dealer
How CasinoHawks Reviews The Hippodrome Online Casino
CasinoHawks applies a structured 6-step methodology to every casino that we review. Examining licensing, bonus terms, payment fairness, game selection, customer support and player reputation.
- I reviewed The Hippodrome Online Casino’s licensing, safety and trustworthiness
- I analysed the bonus terms and promotions at The Hippodrome Online Casino
- I checked how smooth and reliable the payment methods are at The Hippodrome Online Casino
- I analysed The Hippodrome Online Casino’s game selection & overall site usability
- I tested the customer support channels at The Hippodrome Online Casino
- I judged the popularity of The Hippodrome Online Casino & checked UK player testimonials
For my Hippodrome Online Casino review, you can view the steps below or visit our ‘How We Rate Casinos’ page for more info on the process.
The Hippodrome Online Casino Licensing, Safety and Trustworthiness
The Hippodrome Online Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 39372. The operator is Betway Limited, who are registered in Malta with company number C39710. When you’re assessing the overall trustworthiness of the site, do bear in mind that the operator has received two fines to date, from the UKGC. These were in September 2022 and March 2020 and were as a result of failures in anti-money laundering and social responsibility processes.
The land based casino in London’s Leicester Square is owned by Simon Thomas and was launched in 1900. The online casino was created in 2012.
The casino states that it uses a variety of security measures and specifies that TLS (Transport Layer Security) is used. Both the mobile and desktop versions also support 2FA systems such as biometric ID and passkeys.
AGE RISK WARNING
18+ only. Gambling in Great Britain is restricted to individuals aged 18 and over under the Gambling Act 2005, enforced by the UK Gambling Commission. The restriction applies to all forms of gambling, including online casinos, sports betting and poker. Licensed operators must verify a player’s age before allowing them to gamble. If you are under 18, please do not gamble.
Safer Gambling at The Hippodrome Online Casino
Hippodrome Online provides a range of responsible gambling tools, including self-exclusion, deposit limits, session limits and timeouts. Players may also review their account history for the previous 90 days as well as access a self-assessment questionnaire. These tools are accessible through the account settings area, and the site includes links to external support organisations.
ADDICTION RISK WARNING
Gambling can become addictive and lead to serious financial, emotional and social consequences. Warning signs can include chasing losses, gambling for longer than intended and borrowing money to gamble. If your gambling feels out of control, free support is available through GamCare, the National Gambling Helpline 0808 8020 133 and the NHS gambling addiction services. Help is confidential and available 24/7.
My Rating of The Hippodrome Online Casino’s Trust & Safety
Here’s how Hippodrome Online scored across the four areas I checked for trust and safety.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 4/5 | Hippodrome Casino Limited holds a verified UKGC licence under account number 39372. Betway has been subject to 2 previous regulatory fines, however. |
| Brand Credibility & Ownership Trust | 5/5 | The operator has been active since 2012 and also runs a well-known physical venue in Leicester Square. The casino is operated by Betway Limited, a well-known brand, on a white label basis. |
| Security Measures & Data Protection | 3/5 | It’s stated on site that security measures are in place and TLS encryption is used. But transparency is needed surrounding all of the used protocols. 2FA is supported. |
| Responsible Gambling Tools | 5/10 | The casino offers basic UKGC-required tools. There is nothing to stop them from enhancing the range by adding in a loss and wagering limit. As well as their own self-assessment form, rather than redirecting players to one on the GamCare site. |
A strong heritage in the gambling industry, but more safer gambling tools are required
Hippodrome Online scores 17 out of 25 (68%) for Trust & Safety. The operator holds a verified UKGC licence with previous warnings, and security measures are present but lack transparency.
Bonus Terms and Promos at The Hippodrome Online Casino
Here’s where I lift the lid on all the promos available, not only for new UK players but existing ones too. Bonuses are claimed through your online account or via the offers page where the full terms are displayed.
BONUS RISK WARNING
The welcome offer can be claimed by making a min deposit of £20 using a debit card only. Other payment methods are not eligible. The bonus amount you receive will need to be wagered 10x within 7 days before a withdrawal will be possible. This means for a deposit of £20, a total wagering requirement of £200 will apply (£20 x 10 = £200). Different games have different weightings when it comes to wagering progress. Please verify these on the Hippodrome Online Casino site before playing. Free spins will be credited 24 hours after you claim the deal and are worth £0.20 each. Any winnings from these will be paid in real money, without wagering requirements. Keep in mind that winning is not guaranteed and there is a high risk you will lose money as you try and clear this deal. Please read all of the terms and conditions before claiming.
The Hippodrome Online Casino Welcome Bonus
New players can claim a welcome offer which is made up of a 100% up to £100 deposit bonus and 100 wager-free spins on Big Bass Bonanza. These days it’s quite rare that I see a deal consisting of a bonus and free spins! You can claim the offer by opting in, then making a minimum deposit of £20 by debit card only. A 10x wagering requirement applies to the bonus with a 7-day expiry. Free spins do not have wagering requirements attached and are worth £0.20 each.
Full terms, including wagering requirements and eligible games, should be checked on the operator’s site before claiming.
The Hippodrome Online Casino Free Spins for Existing Players
At the time of my Hippodrome Online Casino review, there was a Mega Spins promo. This deal allows regular players to claim free spins worth £1 each on Big Bass Boxing Round. To qualify, you’ll need to wager a minimum of £100 on any live or Real Dealer game. A max entry of 1 per weekend is available, and specific terms and conditions apply. Please review these on the Hippodrome Online Casino site before joining in.
The Hippodrome Online Casino Daily Deals
These offers are given to qualifying players only and may give something new each day to claim. You could get free spins, bonus reloads, or a combo tailored to your account activity.
The Hippodrome Online Casino Promotions and Tournaments
As for the rest of the offers, there were two Pragmatic Play network tournaments to join. These consist of random cash prize drops, daily cash prizes and cash rewards from a shared prize pool. Play specific games during certain times for a chance to get a place on the leaderboard and a prize.
My Rating of The Hippodrome Online Casino’s Bonus Terms & Promotions
Here’s how Hippodrome Online scored across the areas I checked for bonus terms and promotions.
| What I checked | Score | Why this score? |
|---|---|---|
| Bonus Terms and Conditions | 5/5 | Individual promo terms are clear, and general bonus terms are just one click away. I found these to be player-friendly and requirements specifically stated. |
| Wagering Requirements | 5/5 | Wagering requirements are in line with the UKGC legislation of 10x, whilst free spins are wager-free. |
| Ongoing Promotions | 3/5 | Live casino mega spins are interesting but require a hefty £100 wager to qualify. The Daily Deals may add an element of surprise, but only if you qualify for them. After that, you’ve just got 2 network tournaments to join on – so things are pretty poor here in my opinion. |
A fair welcome offer, undermined by a lack of ongoing promos
Hippodrome Online scores 13 out of 15 (86%) for Bonus Terms & Promotions. The operator provides a free spins and deposit bonus sign-up deal, which is appealing. No wager free spins are always a benefit too. However, the ongoing selection of deals is weak and could benefit from a loyalty program or some cashback offers.
Payment Methods & Account Fairness at The Hippodrome Online Casino
The site has a small choice of payment methods which focuses on debit cards. PayPal is at least there, but Skrill isn’t for some reason, so eWallets are light on the ground. I think that the minimum deposit amount is high, when most casinos tend to stick to a £10 max.
Faster withdrawals may be possible if you opt for the Visa Direct service. This could mean that once your payout is processed by the casino, the amount could arrive in your bank account within a few hours. Actual times may vary; please check that your bank supports this service before making a request.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa debit | £20 | No limit | Instant | Within a few hours or up to 24 hours |
| Mastercard debit | £20 | No limit | Instant | Within a few hours or up to 24 hours |
| Maestro | £20 | No limit | Instant | Within a few hours or up to 24 hours |
| PayPal | £20 | No limit | Instant | Within a few hours or up to 24 hours |
| Neteller | £20 | No limit | Instant | Within a few hours or up to 24 hours |
| Rapid Transfer | £20 | No limit | Instant | Within a few hours or up to 24 hours |
FINANCIAL RISK WARNING
Gambling involves real money and financial risk. The house always has a mathematical edge, and most players lose over time. Gambling is not a way to make money. Only gamble what you can afford to lose. Set strict deposit, loss, and session limits before playing. If gambling feels out of control, seek help from GamCare, the National Gambling Helpline, or NHS gambling addiction services.
Step-by-Step Guide on How To Withdraw From The Hippodrome Online Casino
- Log in to your Hippodrome Online account.
- Navigate to the cashier section.
- Select the withdrawals tab.
- Enter the amount.
- Confirm the request.
Other Important Information To Know When Withdrawing
The Hippodrome Online Casino accepts withdrawals for a fair minimum of £5. If you would like to cash out less than this, then a £1 fee will apply and you’ll need to contact support to initiate the transaction. The average processing time for payouts here can either be within a few hours (verified accounts only) or up to 24 hours.
Documents and Information You’ll Need To Share With The Hippodrome Online Casino
The operator will at some point request that you upload screenshots of your documents to fully verify your account:
- Government-issued photo ID (passport, full driving licence, or national identity card)
- Proof of address (bank statement or utility bill)
My Rating of The Hippodrome Online Casino’s Payments & Account Fairness
Here’s how Hippodrome Online scored across the areas I checked for payments and account fairness.
| What I checked | Score | Why this score? |
|---|---|---|
| Minimum Withdrawal and Deposit | 2/5 | The minimum deposit is £20, which is high for a UK operator. The minimum withdrawal is £5, which is very fair. |
| Accepted Payment Methods | 2/5 | No prepaid vouchers, Skrill or Apple/Google Pay are available, while most UK competitors offer at least five e-wallet options. |
| Account Rules and Player Rights | 1/5 | The operator will deduct a monthly £5 fee from any outstanding balance, if you don’t log into your account for 12 months. |
| Withdrawal Speed and Processing Times | 4/5 | Withdrawals are processed either within a few hours or up to 24 hours. Visa Direct is available. |
Limited payment method flexibility and a high minimum deposit
Hippodrome Online scores 9 out of 20 (45%) for Payments & Account Fairness. The £20 minimum deposit is higher than most UK operators, and minimal e-wallet options are available.
The Hippodrome Online Casino’s Games Library & Usability
Hippodrome Online offers over 1,000 games, including slots, table games, poker, live casino, jackpots, Slingo, Crash and scratchcards. My navigation was a little bumpy due to a lack of useful filters, especially in the slots lobby.
CASINO GAMES WARNING
Casino games are games of chance. The house always has a mathematical edge, and most players lose over time. Licensed games are tested for fairness by third-party authorities, but the outcome of any individual session is unpredictable. Rules, RTP, and contribution to wagering requirements vary by game. Gambling is entertainment, not a way to make money. Players should only play at casinos licensed by reputable regulators such as the UK Gambling Commission or the Malta Gaming Authority.
Exclusive Games and Branded Tables
Hippodrome Online offers a variety of its own brand live casino tables in partnership with top-tier providers Pragmatic Play Live, ONAIR and Playtech. You can also play at games streamed from the world-famous Leicester Square venue too. For slots fans, there’s exclusive access to the Crash type game of FlyX and Joker Ignited PowerCombo.
Recommended Slots You Can Play at The Hippodrome Online Casino
The Hippodrome Online’s slot selection has a nice variety of themes, RTP’s, features and bet ranges. There’s a good range of branded games such as The Lost Boys, Rick and Morty and The Goonies. Whilst the Megaways menu houses more than 20 of these big numbered ways to win titles. I got to play on Piggy Riches Megaways and Eye of Horus Megaways. The ‘New’ menu is where latest releases are showcased on a weekly basis. At the time of my Hippodrome Online Casino review, I tried out Gates of Olympus Pop and Dr Zappo.
Live Dealer Tables Available at The Hippodrome Online Casino
The live casino lobby is home to some great quality tables; I can recommend giving the exclusives a try. Live Hippodrome Blackjack is one of my new faves. You’ll get access to an assortment of variants of poker, baccarat, roulette and other dice and card games. Super Sic Bo and Vinnie Jones Card Chase offer something a bit different.
Game Shows at The Hippodrome Online Casino
During my review, the Hippodrome Online Casino were offering players 15 game shows to choose from. Not the largest selection I know, but titles are offered from Pragmatic, Evolution, Inspired and OnAir. So you can enjoy 9 Pots of Gold, Monopoly and Live Wolf It Up Big Wheel.
The Hippodrome Online Casino Progressive Jackpots
I found an ample selection of progressive games from the WOWPots, KingMillions, Mega Moolah and Lotsa Loot ranges. So expect to find the likes of Gold Blitz Express, Thunderstruck Mega Moolah and Book of Atem WOWPot.
Popular Game Providers at The Hippodrome Online Casino
There are around 13 developers here, which considering the size of the overall catalogue, isn’t too bad. Though niche studios such as NoLimit City are missing. Nevertheless, you can expect to find big names such as Evolution, Light &Wonder, Pragmatic Play, IGT, ELK, Hacksaw Gaming, Blueprint and Playtech.
Mobile Experience at The Hippodrome Online Casino
Hippodrome Online is accessible via a mobile browser and Android and iOS apps. So you have the full range of access points for any of your devices. I didn’t have any issues when I tested the methods, and each gave me full access to the gaming collection. Payments were easy even on a smaller screen, though live chat was a bit clunky to use.
My Rating of The Hippodrome Online Casino’s Games Library & Usability
Here’s how Hippodrome Online scored across the areas I checked for its games library and usability.
| What I checked | Score | Why this score? |
|---|---|---|
| Games Library and Navigation | 4/10 | Hippodrome Online offers over 1,000 games, and its exclusive slots and tables add a unique angle. However, the library is smaller than most UK operators. The filtering options across all lobbies need some work to iron out navigation issues. |
| Software Providers and Game Integrity | 3/5 | The operator lists a handful of developers though these are well- known names. Some speciality studios are missing though. |
| Site Navigation & Design | 1/2.5 | The site is usable but lacks modern design features and felt quite old-fashioned to me. |
| Mobile Experience | 1.5/2.5 | Hippodrome Online is accessible via a mobile browser or apps. I did encounter some issues during testing too. |
A unique venue connection, but a smallish digital library
Hippodrome Online scores 9.5 out of 20 (47.5%) for Games Library & Usability. The operator’s unique selling point is remote play on the venue’s physical tables as well as the range of exclusive games. Filters really need some work to include RTP, volatility and theme for starters.
The Hippodrome Online Casino’s Customer Support
The Hippodrome Online Casino provides support around the clock to UK players via live chat only. Yup, there’s no email support. I didn’t have a great experience with the live chat either, as it is manned by a bot that is almost impossible to get past and speak with a human. Your own experiences may vary.
| Contact | Details | Average Answer Time |
|---|---|---|
| Live chat | 24/7 | 10 minutes to speak to a human. |
Languages: English
Help Centre: The operator provides a separate Help Centre which covers common questions.
Other resources: I found various social media accounts, but these relate to the land-based Hippodrome venue only.
My Rating of The Hippodrome Online Casino’s Customer Support
Here’s how Hippodrome Online scored across the areas I checked for customer support.
| What I checked | Score | Why this score? |
|---|---|---|
| Opening an Account | 2/2 | The account opening process is standard with electronic checks on ID. |
| Availability & Response Time | 1/2 | Live chat was tricky for me to use, thanks to the bot. Players should not have to battle with an AI assistant to get account help. |
| Contact Options | 1/2 | Hippodrome Online offers live chat only. |
| Clear Contact Options | 1.5/2 | Contact options are easy to find but are limited. |
| Help Centre & Self-Service Options | 1/2 | A large help centre is available with a search function. However, straight-up answers to stuff like minimum payment amounts are not available. |
Limited channels, difficult to get any real-time support
Hippodrome Online scores 6.5 out of 10 (65%) for Customer Support. No email support is available, and the help centre doesn’t give any clear-cut answers to basic queries.
Popularity & User Testimonials
Hippodrome Online operates a well-known physical venue in Leicester Square, which has a strong local reputation. The operator has been active since 2012 and is recognised in the UK gambling market. I did find a couple of reviews on Trustpilot relating to the online casino, but most were from experiences of the land-based venue. The operator’s social media channels (Facebook, Twitter, Instagram, YouTube) are active, which suggests ongoing player engagement. But once again, these are focused solely on the Leicester Square casino.
Reputation borrowed from a recognised venue
Hippodrome Online scores 5 out of 10 for Popularity & User Testimonials. Not a great deal of specific player reviews or Trustpilot ratings are publicly available, which limits the assessment. So the score is a 5 out of 10 for fairness reasons, and I’ll pop back and update this section if more reviews are left.
Leicester Square at Your Fingertips: Is The Hippodrome Online Casino Right for You?
The operator provides remote play on the venue’s actual tables, which is a unique feature for those who want a genuine casino experience from home. However, the digital game library is small, payment options are limited, and customer support lacks an email address. Based on this analysis, I feel that the Hippodrome Online is best suited to players who value the connection to a physical venue and are comfortable with a smaller game selection. Users who prioritise payment method diversity, or a large digital game library, should consider other UK operators.
Other Casinos To Play at if You Like The Hippodrome Online Casino
Players may also wish to consider other casino reviews from UKGC-licensed operators with strong reputations and larger game libraries. Alternatives include Betfair, which offers a wide range of payment methods and a large slot selection, and Grosvenor Casino, which also operates physical venues and provides a more extensive online platform. Both operators hold UKGC licences and offer lower minimum deposits than Hippodrome Online.
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