Grosvenor Casino

Approved gaming license gb

Grosvenor Casino welcomes you with an enticing welcome bonus and over 500 games. Find out what other exciting things the casino site has to offer.

Grosvenor Casino

Grosvenor Casino
95
95
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£20 Bonus Wagering 5x
- Freespins
18+ | Play Responsibly | BeGambleAware.org | Begambleaware.org | 18+. New Players. Grosvenor Casinos customers that make an eligible first deposit online. In order to qualify, customers need to make their first deposit of a minimum of £20 to receive a £20 casino games bonus and eligibility to claim a further £10 specific game bonus*. *The £10 bonus can be spent on classic Slots or on Live casino games. Players will need to make their choice on the promotions page. The £20 deposit bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements. The £10 bonus will be credited as a non-withdrawable bonus with ten times (10x) wager requirements. T&Cs apply. | Terms and conditions apply.
95
Rating
Popularity

Grosvenor Casino has come a long way since its establishment in 2007. It is an award-winning casino site with plenty of entertainment to offer.

95/100 Reviewed by CasinoHawks.com

The 5x wagering amount for the welcome casino bonus is quite impressive in comparison to competitor sites.

90/100 Reviewed by CasinoHawks.com

Navigating Grosvenor Casino is quite easy. Everything is within reach and you won't have to look far for additional information.

93/100 Reviewed by CasinoHawks.com

The customer service agents at Grosvenor Casino are extremely efficient and friendly. The customer support team can be contacted via Live chat or email.

95/100 Reviewed by CasinoHawks.com

Summary

Grosvenor Casino is an award-winning UK casino site that offers both new and existing players an array of entertaining games and promotions. Read more about what makes the casino site so special to UK players in our review.
Over 500 games
Award-winning casino
Frequent promotions
No telephone support

Details

Name
Grosvenor Casino
Website
https://www.grosvenorcasinos.com/
Launched
February 1, 2007
Licenses
Licensed and regulated by The Gambling Commission under licence 38750 for GB customers playing on our online site. Licensed and regulated by The Alderney Gambling Control Commission (licences 13 C1 & C2) for non-GB customers playing on our online site. Licensed and regulated by The Gambling Commission under licences 614, 33465 & 34161 for customer playing in our land-based casinos. Grosvenor is part of the Rank Group. GROSVENOR® and the GROSVENOR logos are registered trade marks of Rank Leisure Holdings Ltd.
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Mastercard Debit Mastercard Debit
PayPal PayPal
PaySafeCard PaySafeCard
Visa Debit Visa Debit

Deposit

Minimum deposit
£5

Withdrawal

Minimum withdrawal
£10

Customer Service

Email

Email support
Email address

Live chat

Live chat support

Grosvenor Casino Review

Established in 2007, Grosvenor Casino has gone on to become one of the UK’s most spoken about and visited online casino sites.

Find out what makes this classy casino site a preferred casino site to play at for a majority of UK players in our casino review below.

Grosvenor Casino Licencing, Safety, and Trustworthiness

What makes Grosvenor Casino safe

1. Safety of Funds

At Grosvenor Casino, you’ll be able to choose between trusted payment methods like Visa Debit and Mastercard Debit and payment systems like PayPal and Paysafecard, so you can rest assured that all your transactions are safe.

2. Security of Personal Information

Grosvenor Casino promises to “take all reasonable technical and organisational precautions to prevent the loss or misuse of your personal information”.

3. Fairness of Games

Collaborating with some of the best game providers in the industry, all games supplied on the casino site have been subjected to thorough vetting checks, which means that they have been tested for fair RTP rates and contain random number generators.

Play safely at Grosvenor Casino

There is no need to worry about the security of your transactions or gameplay at Grosvenor Casino due to the processes the casino site goes through to keep you secure at all times.

How I tested Grosvenor Casino

  1. Bonus and Offers – Registering an account at Grosvenor Casino and making a minimum deposit of £20 will give you up to £20, including £10 extra that you can spend on classic slots or Live casino games.
  2. Opening a new account – No need to worry about tedious registration processes, as setting up a player account at Grosvenor Casino will take you 60 seconds or less.
  3. Deposit methods – While there aren’t that many deposit methods available at Grosvenor Casino, there is still a decent number of payment methods available, and the most important thing is that they are secure.
  4. Game selection – There are over 500 games available from the Grosvenor Casino’s game lobby.
  5. The Play experience – The way Grosvenor Casino is set up makes it extremely easy to navigate. Finding what you’re looking for won’t be a hassle.
  6. How withdrawing works – Withdrawals take place from within your player account, and the minimum withdrawal amount is set to £10.
  7. What do you do if you run into issues – There is an FAQ section available on the site if you should run into issues. However, if you do not find what you’re looking for, customer support can be contacted via a Live Chat feature or via email.

Welcome offers and Promos – Grab a Bonus at Grosvenor Casino

Welcome Bonus banner
Grosvenor Casino welcomes you with a 100% up to £20 match bonus plus the choice between £10 on a classic slot or Live casino.

Register an account at Grosvenor Casino today to benefit from a 100% up to £30 match bonus. You also get an additional £10 bonus that you can spend on either classic online slots or live dealer games.

Once you place a minimum deposit of £20, you get a 100% up to £20 plus £10 extra that you can spend on either classic slots or Live casino games. Play with £50 in total.

*The £10 bonus will be credited as a non-withdrawable bonus with a 10x wager requirement, while the £20 deposit bonus will be credited as a non-withdrawable bonus with a 5x wagering requirement.

Promotions and Tournaments

There are plenty of fun promotions to get excited about at Grosvenor Casino.

To give you a preview of all the goodies that await you at the casino site, we’ve created a list for you.

Never miss out on exciting promotions at Grosvenor Casino
Look forward to a ton of promotions with wonderful prizes at Grosvenor Casino.
  • Wheel of Wins – Spin the Wheel of Wins completely free for your chance to win a great prize every single day.
  • Mega Moolah £250K Jackpot Party II – Until the 5th of June 2022, you get a chance to win up to £10,000 in Grosvenor Casino’s Mega slots draw.
  • Top Slot – Play Grosvenor Casino’s top slot pick every week.
  • Win the Vault – Correctly guess the value contained within Grosvenor Casino’s vault and win the entire vault.
  • Inferno Jackpots – Win cash prizes when the same numbers drop 3, 4, or 5 times in a row.

Our verdict:

There is an excellent number of promotions available at Grosvenor Casino and this is something we appreciate about the casino site.

Register a new account with Grosvenor Casino?

Register a player account at Grosvenor Casino in 60 seconds or less

Setting up a player account at Grosvenor Casino won’t take a lot of your energy to complete. Simply follow the steps below and get started on your player journey.

  1. Fill in your email address on the first page.
  2. Create a username and password, select your title, and fill in your first name and surname, your date of birth, phone number, country, and address on the second page.
  3. Lastly, select your preferred contact method, set a deposit limit, and click register.

Get started at Grosvenor Casino in 3 easy steps

Setting up a player account at Grosvenor should take you no longer than 60 seconds or less.

Our verdict:

We are happy with how quick and easy it is to set up a player account at Grosvenor Casino. This way, new players are more likely to go through the entire process.

Grosvenor Casino Payment Methods

Listed below are all the payment methods that you’ll find at Grosvenor Casino at the moment.

Payment MethodTypeWithdrawal Transaction FeesAverage Withdrawal TIme
Visa DebitDebit CardN/A1 – 3 Days
Mastercard DebitDebit CardN/A1 – 3 Days
PaysafecardPrepaid cardN/A24 h
PayPalPayment SystemN/A24 h

A limited selection of payment methods

Grosvenor Casino doesn’t offer a large selection of payment methods on its site. However, the options available should accommodate most players’ preferred methods of payment.

Our verdict:

We aren’t extremely impressed with the payment method selection available at Grosvenor Casino. Nevertheless, where the casino site is lacking in payment methods it makes up for in other areas.

Games You Can Play at Grosvenor Casino

Slots

You get to play over 500 games at Grosvenor Casino. Choose between numerous high-quality slots, including a wide range of Megaways slots.

Included in the mix of the slots you can expect to find at Grosvenor Casino are the following slots and so many more:

Live casino games

In addition to Grosvenor offering players the opportunity to play a couple of its exclusive Live casino games, you’ll find several popular Live casino titles, including variants in the following Live casino game categories:

Enjoy exclusive and branded live dealer content at Grosvenor Casino

If you’re particularly interested in game shows, there are a few of these available on the site as well. Revel in rewarding gameplay sessions in games like Crazy Time, Deal or No Deal, Gonzo’s Treasure Hunt, Monopoly Live, and many more.

Game Providers

The game providers behind the slots available at Grosvenor Casino are the following:

A fun mix of fun and highly rewarding games

Whether you’re a slot lover, or you like to relax with a game of Blackjack, you’ll most likely find several different games that you’ll come to appreciate in Grosvenor Casino’s game lobby.

Time to collect your winnings? Here’s How to withdraw your money from Grosvenor Casino

If you wish to make a withdrawal request, you must first be logged into your player account. Then, follow the below steps to complete your request.

Step by Step guide on how to withdraw from Grosvenor Casino

When it’s time to withdraw your winnings, all you have to do is follow the following steps:

  • Make sure you are logged into your account.
  • Click on the available balance
  • Select the preferred payment method
  • Follow the on-screen instructions

Other important information to know when withdrawing 

It may take between 24 to 72 hours to receive your funds, depending on what payment method you use during your withdrawal request.

You don’t need to worry about withdrawal fees at Grosvenor Casino

Grosvenor Casino doesn’t charge withdrawal fees, so you can look forward to seamless transactions on the casino site.

Customer Support

ContactAverage Answer Time
Email[email protected]24-48h
Live ChatAvailable from 10:00 – 22:151 – 2 mins

Live phone support is currently unavailable

Due to ongoing issues on the casino site, Grosvenor Casino does not currently offer Live phone support. You will, however, be able to contact the customer support team directly via a Live Chat feature on the page or via email.

Our verdict:

We are pleased with the contact methods that Grosvenor Casino offers. But it would have been nice to be able to contact support via telephone.

Responsible Gaming

Grosvenor has dedicated an entire site to tackle the topic of Responsible Gambling called Keep it Fun. Here you’ll find helpful resources for how to keep things fun and healthy while you play games on the casino site.

Via the “Ways to Help” tab, the casino site provides players with plenty of tips on how to manage their time at the casino site responsibly by using tools to set healthy deposit limits and self-exclude, for example.

Grosvenor Casino goes out of its way to help players gamble responsibly

The fact that Grosvenor Casino has an entire site dedicated to helping players play responsibly makes the casino site stand out from a lot of its competitors.

Our verdict:

We think it’s brilliant that Grosvenor has created a website to help players explore helpful tools for managing their gambling habits.

Awards and Recognitions

Below are some of the awards that Grosvenor Casino has been awarded.

  • Team of the Year – Women in Gaming 2014
  • Inspiration of the Year – Women in Gaming 2014
  • Casino Operator of the Year – International Gaming Awards 2013
  • Team of the Year – Women in Gaming 2012

Grosvenor Casino – Our Conclusion

Dive into a world filled with fun and rewards at Grosvenor Casino. With over 500 games to offer, including plenty of different promotions, the casino site gives you around-the-clock entertainment.

Make use of the FAQ section if you should run into any issues on the site, or simply contact customer support via the Live Chat feature available on the site.

Frequently asked questions

There are over 500 games available at Grosvenor Casino, from slots to Live casino games.
From the games available at Grosvenor, you can play Roulette, Baccarat, Craps, Blackjack, and Poker.
Yes, Grosvenor Casino offers new players 100 % up to £20 on your first minimum deposit of £20.