Grosvenor Casino

Grosvenor Casino Review

Here at Casino Hawks we review casinos using a straightforward step-by-step process. This makes sure we cover all aspects of the sites, from licences and bonus offers to what to do should you bump into any problems. Check out the steps below and follow along!  

1. Grosvenor Casino’s safety and licences
2. The bonus offers 
3. How to open a new account 
4. The payment methods available
5. The game selection
6. How to withdraw your winnings
7. What do you do if you run into issues
8. The overall Grosvenor Casino play experience

Grosvenor Casino Licencing, Safety, and Trustworthiness

Grosvenor Casino licensing, safety and trustworthiness

The first – and definitely – most important thing to check before committing to join any online casino is whether it is properly licenced. Being established back in 2007, Grosvenor Casino certainly has that, being properly licenced by the UK Gambling Commission. It also holds a Government of Gibraltar licence, allowing it to cater to customers outside the UK. 

Grosvenor Casino – Complete list of licences

• UKGC account number 57924
• Gibraltar Gambling Commission licence numbers RGL 133 and 134

What makes Grosvenor Casino safe

While the licence proves the legality of an online casino, the site still needs to show its commitment to customer safety. So, let’s check how Grosvenor Casino fares in this instance: 

1. The use of trustworthy payment methods ensures the safety of your funds. 
2. Grosvenor Casino promises to “take all reasonable technical and organisational precautions to prevent the loss or misuse of your personal information”.
3. Being made by some of the best providers in the industry, all games on the site have been tested for fair RTP rates and use random number generators.

Grosvenor Casino awards and recognitions

Below are some of the awards that Grosvenor Casino has been awarded.

• Team of the Year – Women in Gaming 2014
• Inspiration of the Year – Women in Gaming 2014
• Casino Operator of the Year – International Gaming Awards 2013
• Team of the Year – Women in Gaming 2012

Welcome offers and Promos – Grab a Bonus at Grosvenor Casino.

Bonuses are a great way for casinos to attract new customers, who can check out the site through bonus funds and spins! What can players expect to get from Grosvenor Casino, you might ask? Let’s find out! 

Grosvenor Casino new player bonus

Join Grosvenor Casino using our link above, make a £20 deposit, and you will play with £50! This is because your first deposit will award you with £30 in bonus funds. These funds can be enjoyed on slots, live casino titles and table games available at the casino.

The £30 bonus has a 30x wagering requirement, while the maximum winnings amount that can be converted to cash clocks at £2,000.

Grosvenor Casino free spins offer

You can potentially get free spins – as well as other prizes – on a potentially daily basis at Grosvenor Casino through the Heads or Tails game. Once a day you can flip a coin and guess whether it will fall on heads or tails. If you guess right, you win! Your prize can consist of anything from free spins to bonus funds, free bets or a weekly poker freeroll ticket. 

The prizes are selected at random, and must be accepted by clicking “ACCEPT” on the popup message that should show up if you win the coin toss game. 

Grosvenor Casino no deposit bonus

Grosvenor Casino is currently not offering any no deposit bonuses. 

Grosvenor Casino cashback bonus

Grosvenor Casino runs regular cashback offers for live casino players. For instance, during December 2023 players could get a 15% cashback on their losses every Friday by playing select Evolution Live titles. The cashback value ranges from £5 up to a maximum of £1,000, and the games must be played between Friday and Thursday of the following week. 

Grosvenor Casino promotions and tournaments

Tournament fans should find plenty to enjoy at Grosvenor Casino. For instance, at the time of writing one can participate in the Super Drops Multiplier tournaments. Organised in collaboration with Pragmatic Play, these tournaments will have you spin for your share of a £10,000 weekly prize pool. Make sure to check the casino’s Promos page to find out what tournaments are running at the moment! 

Grosvenor Casino VIP program

While Grosvenor Casino does not have a VIP program, players can still get rewards through the Road to Rewards program. This scheme combines both online and land-based experiences, since you need to visit any Grosvenor Casino location as well as play on the site in order to qualify. This way you can get your hands on monthly prizes and deposit bonuses. Note that you need to be invited by the casino to join the Road to Rewards scheme in order to start taking advantage of these benefits.  

How to register a new account with Grosvenor Casino

Setting up a player account at Grosvenor Casino won’t take a lot of your energy to complete. Simply follow the steps below and get started on your player journey.

1. Fill in your email address on the first page.
2. Create a username and password, select your title, and fill in your first name and surname, your date of birth, phone number, country, and address on the second page.
3. Select your preferred contact method, set a deposit limit, and click register.

Documents and information you need to share with Grosvenor Casino to open an account

Like all other UK casinos, Grosvenor Casinos is required to verify your identity before you start playing. This is in order to confirm that you are over 18 years of age. In addition, it might also be required to verify the source of your funds. In order to do this, you will need to forward scans or photos of specific documents to the casino. This is what you can forward for the verification process:

1. Your birth certificate or driving license to prove your identity
2. Card statements and utility bill not older than 3 months as proof of residency 
3. 3 months of payslips and bank statements as proof of funds

You can upload your documents by using the portal found in the Grosvenor Casino site. 

Grosvenor Casino Payment Methods

Listed below are all the payment methods that you’ll find at Grosvenor Casino at the moment.

Games You Can Play at Grosvenor Casino

It goes without saying that an online casino is nothing without the games. Good thing Grosvenor Casino has plenty of these, so let’s take a look at just some of what it has to offer. 

Exclusive games and branded tables

Grosvenor Casino has not one, but two sections dedicated to exclusive games. There are Grosvenor-branded live casino tables, which makes sense considering the site’s land-based origins. Then there are the exclusive slots, which include Grosvenor Megaways and the recently launched Mega Moolah Megaways. 

Recommended slots you can play at Grosvenor Casino

You get to play over 500 games at Grosvenor Casino. Choose between numerous high-quality slots, including a wide range of Megaways slots.

Included in the mix of the slots you can expect to find at Grosvenor Casino are the following slots and so many more:

• Starburst
• Bigger Bass Bonanza
• Cleopatra
• Bonanza
• Fishin’ Frenzy The Big Catch Megaways

Exquisite live dealer table available in Grosvenor Casino

In addition to Grosvenor offering players the opportunity to play a couple of its exclusive Live casino games, you’ll find several popular Live casino titles, including variants in the following Live casino game categories:

• Roulette
• Baccarat
• Blackjack
• Poker
• Craps

If you’re particularly interested in game shows, a few of these are also available on the site. Revel in rewarding gameplay sessions in games like Crazy Time, Deal or No Deal, Gonzo’s Treasure Hunt, Monopoly Live, and many more.

Game Providers

The game providers behind the slots available at Grosvenor Casino are the following:

• NetEnt
• Microgaming
• Novomatic
• Playtech

Time to collect your winnings? Here’s how to withdraw your money from Grosvenor Casino

If you wish to make a withdrawal request, you must first be logged into your player account. Then, follow the below steps to complete your request.

Step by Step guide on how to withdraw from Grosvenor Casino

When it’s time to withdraw your winnings, all you have to do is follow the following steps:

• Make sure you are logged into your account.
• Click on the available balance.
• Select the preferred payment method
• Follow the on-screen instructions

Other important information to know when withdrawing 

It may take between 24 to 72 hours to receive your funds, depending on what payment method you use during your withdrawal request.

Grosvenor Casino’s customer support

Sometimes you need to contact the casino with issues that might pop up. In such cases you can contact Grosvenor Casino via either live chat, telephone, or email. Live chat is available 24/7, while the support phone line is available 7 days a week from 8am to 8pm. 

One thing Grosvenor Casino does lack is a proper FAQ section. While customer support is helpful whichever way you contact it, sometimes we would simply like to solve more minor issues ourselves, without the hassle of contacting a support agent. 

The overall play experience in Grosvenor Casino

The first thing you’ll notice when visiting Grosvenor Casino is the site design, which is clad in a striking shade of navy blue. The top menu takes you to the main sections of the casino, while scrolling down shows exclusive, new, and recommended games, among others. It all makes for an effective casino site that takes you straight to the action! 

Grosvenor Casino mobile experience

Grosvenor Casino caters for fans of both mobile casino and casino apps. The site is fully optimised for viewing on smartphones, with HTML5 technology ensuring the games runs as well on your mobile device as it would on your desktop PC or laptop. In addition, there are Grosvenor Casino apps you can download from the iOS or Android app stores. There are five of these apps, namely Casino, Live Casino, Online Poker, Live Poker, and Sport.  

Responsible Gaming

Grosvenor has dedicated an entire site to tackle the topic of Responsible Gambling called Keep it Fun. Here you’ll find helpful resources for keeping things fun and healthy while playing games on the casino site.

Via the “Ways to Help” tab, the casino site provides players with plenty of tips on how to manage their time at the casino site responsibly by using tools to set healthy deposit limits and self-exclude, for example.

A land-based success reaches online casino!

Dive into a world filled with fun and rewards at Grosvenor Casino. With over 500 games to offer, including plenty of different promotions, the casino site gives you around-the-clock entertainment! It’s been around since 2007, so it’s safe to say that Grosvenor Casino has truly made the leap to online gambling, and remains an outright success.

Other casinos to play at if you like Grosvenor Casino

• Great Britain Casino
• MadSlots
• Luck.com

Author

Marco Attard

Casino Analyst

With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.

[email protected]