Monster Casino
A solid selection of games from a well-known operator!Monster Casino is owned and run by ProgressPlay Limited, hosting games and ongoing promotions. This review will examine the terms and conditions in order to give an impartial assessment of the player experience.
Live Chat
Trustly
PayPal
Live Casino
Summary
Most popular slots at Monster Casino
Details
Casino features
Language Support
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
ALL FOR ONE Studios
Big Time Gaming
Blueprint Gaming
Elk Studios
Foxium
Games Global
Genesis
Gong Gaming
Greentube
Hacksaw Gaming
Iron Dog Studio
Microgaming
NetEnt
NextGen
Play’n GO
Pragmatic Play
Quickspin
Red Tiger
Slot Factory
SpinPlay Games
Stormcraft Studios
Thunderkick
Triple Edge Studios
Payment
Payment options
Apple Pay
Bank Transfer
Bitcoin
Maestro
Mastercard Debit 
MuchBetter
Neteller
PayByPhone 
PayPal
PaySafeCard 
Skrill
Trustly
Visa Debit Deposit
Withdrawal
Customer Service
Live chat
Monster Casino Review
I’ve put Monster Casino through our rigorous 6-step review process. This method of how we rate casinos lets me investigate every detail to give you a straight-talking, honest account of what to expect.
Here’s my approach:
- I reviewed Monster Casino’s licensing, safety, and trustworthiness
- I analysed the bonus terms and promos at Monster Casino
- I checked Monster Casino’s payment methods for smoothness and reliability
- I analysed Monster Casino’s game selection and usability
- I tested the Monster Casino customer support
- I evaluated the popularity of Monster Casino and reviewed genuine user testimonials
Monster Casino licensing, safety, and trustworthiness
ProgressPlay Limited powers Monster Casino; a company that runs almost 150 casino sites. It holds a license from the UK Gambling Commission under account number 39335 and the Malta Gaming Authority. These licenses require complying with rules on fairness and player protection. The casino protects all data with SSL encryption and games are also regulated to use a Random Number Generator (RNG) to offer fair results. Remote gambling licenses demand that the casino adhere to regulations designed to protect players, ensure fair play, and prevent money laundering. Do note that they do not assure any profit or protect you from loss, so gamble wisely.
| ⚠️ AGE RISK WARNING |
| 18+ only. In the UK, the United Kingdom Gambling Commission prohibits gambling for those under the age of 18. Player age must be verified by operators, and minors should be refused service. |
Responsible gambling in Monster Casino
Monster Casino provides a full section dedicated to responsible gambling. Here, you can find tools to set deposit limits, reality checks, and session time-outs. There are also clear links to helpful organisations and information on how to self-exclude if you need to take a longer break from playing.
| ⚠️ ADDICTION RISK |
| Whilst gambling can be an enjoyable activity, you should be aware of the potential harm. Look out for the warning signs of problematic gambling, such as gambling with borrowed money, trying to win back losses, or spending more than you can afford. If you’re struggling, free, confidential support is available in the UK. Reach out to GamCare on 0808 8020 133 or find help through NHS gambling addiction services. |
My rating of Monster Casino’s trust & safety
How does this beast of a casino handle the most serious aspects of online gaming?
| What we checked | Score | Why this score? |
| Licences | 5/5 | Clean and valid licenses from the UKGC and MGA, two of the strictest regulators. |
| Brand credibility & ownership trust | 4/5 | ProgressPlay is a huge, established operator, but its reputation has been impacted by a regulatory review by the UKGC in the past. |
| Security measures & data protection | 5/5 | Standard SSL encryption and clear policies on data protection are in place. |
| Responsible gambling tools | 7/10 | A solid range of tools is available, but the navigation to find them could be more straightforward. |
No major regulatory issues were found during this review.
Monster Casino complies with licensing and regulatory requirements. The operator has been the subject of regulatory reviews in the past. Nonetheless, the platform meets current regulatory standards earning a 21/25 score.
Bonus terms and promos at Monster Casino
Monster Casino’s promotions page has a welcome bonus and daily offers. We checked the terms and conditions for assessing the worth of these bonuses.
| ⚠️ BONUS RISK WARNING |
| The welcome bonus package offers up to £1,000, but it comes with a very high wagering requirement of 50x the bonus amount. For example, if you receive a £100 bonus, you must wager £5,000 (£100 x 50) before any winnings can be withdrawn. Winnings from free spins are also subject to 50x wagering and are capped at a low £20. This makes it very difficult to convert the bonus into real cash. For casual players, wagering at this level is difficult to clear and this means that the bonus will not likely lead to real money withdrawals. |
Monster Casino welcome bonus
New players are greeted with a five-part welcome bonus package that can total up to £1,000 plus 100 free spins. Here’s how it breaks down:
- 1st Deposit: 50 Free Spins on Book of Dead.
- 2nd, 3rd, and 4th Deposits: 25% match bonuses.
- 5th Deposit: Another batch of free spins.
The minimum deposit to qualify for each part of the offer is usually £20. However, the 50x wagering requirement on the bonus and winnings from spins is a significant hurdle.
Monster Casino free spins offer
Free spins are a big part of the promotional activity here. You get them with the welcome package and through regular offers like the ‘Wheel of Spins’ and ‘Mystery Box’. While getting up to 500 spins sounds great, all winnings are subject to the same 50x wagering and, more disappointingly, a maximum conversion (the most you can win) of just £20. This low cap severely limits the value of the free spins.
Monster Casino’s promotions and tournaments
Monster Casino runs a packed schedule of promotions, including leaderboards, midweek wheels, and weekend cashback offers. There’s always something to claim, which keeps things interesting. The Rewards Programme is also a nice touch, allowing you to complete missions, earn points, and redeem them in a store for bonuses and other perks.
My rating of Monster Casino’s bonus terms & promotions
While the quantity of offers is impressive, the quality is hampered by tough conditions.
| What we checked | Score | Why this score? |
| Bonus terms and conditions | 2/5 | The terms are clear but contain highly restrictive clauses, especially the low conversion caps. |
| Wagering requirements | 2/5 | A 50x wagering requirement on the bonus amount is very high compared to the industry average. |
| Ongoing promotions | 4/5 | A fantastic variety of daily, weekly, and seasonal offers, plus a solid rewards programme. |
The bonus system appears attractive, however offers poor value once you factor in the high wagering and low win caps.
There are many promotions. However, the high wagering requirements and low win caps on free spins could lessen the value for many players. Because of these considerations, the bonus terms score 8/15 in our assessment.
Payment methods & account fairness in Monster Casino
A good range of payment options is available at Monster Casino, making it easy to deposit and get started. They cover everything from debit cards to popular e-wallets and mobile payment solutions.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
| Debit card | £10 | Varies | Instant | 1 day processing + 3-7 business days transfer |
| PayPal | £10 | Varies | Instant | 1 day processing + 3-7 business days transfer |
| Skrill | £10 | Varies | Instant | 1 day processing + 1 business day transfer |
| Neteller | £10 | Varies | Instant | 1 day processing + 1 business day transfer |
| Trustly | £20 | Varies | Instant | 1 day processing + 3 business days transfer |
| Payz | £20 | Varies | Instant | 1 day processing + 3 business days transfer |
| Apple Pay | £10 | N/A | Instant | N/A |
| PaySafeCard | £10 | Varies | Instant | Varies |
We estimate processing times based on test results and other information available at the review date. Banks and payment providers may include extra checks and delays, especially concerning large withdrawals.
| ⚠️ FINANCIAL RISK WARNING |
| Don’t bet on a guaranteed win. Gambling should only ever be for entertainment, not an investment. Both your time and money are valuable, so ensure that you track both when you gamble. If you feel like you’re playing longer or spending more than you intended, it’s time to stop. Remember to set strict limits before you start and always only gamble with money you can afford to lose. |
Step by Step guide on how to withdraw from Monster Casino
- Log in and go to the “Cashier” section.
- Click on the “Withdrawal” option.
- Choose your withdrawal method (it will usually default to your deposit method).
- Enter the amount you wish to withdraw and fill in any required details.
- Submit the request and wait for the confirmation email.
Other important information to know when withdrawing
All withdrawals are subject to a 1-business-day pending period. After that, the transfer time depends on the method chosen. The biggest drawback is that Monster Casino charges a processing fee for every withdrawal. This is often a flat fee of around £2.50 or a percentage, which is a big negative point. The charges can accumulate over time reducing the value of the winnings especially with constant smaller withdrawals.
Documents and information you need to share with Monster Casino to open an account
As part of the UKGC regulations, you’ll need to verify your identity. Be prepared to provide:
- Valid ID: Passport or driver’s license.
- Proof of Address: A recent utility bill or bank statement.
- Proof of Payment: A snapshot of your debit card or e-wallet account.
My rating of Monster Casino’s payments & account fairness
Does this casino play fair when it comes to your money?
| What we checked | Score | Why this score? |
| Minimum withdrawal and deposit | 4/5 | The £10 minimum is reasonable and standard for the UK market. |
| Accepted payment methods | 4/5 | A wide selection of popular methods is available for UK players. |
| Account rules and player rights | 1/5 | The fee on every withdrawal is a deeply unpopular and unfair practice. |
| Withdrawal speed and processing times | 3/5 | The 1-day pending period is acceptable, but total withdrawal times can be slow, especially for cards. |
Every transaction comes with a charge, which lessens the overall worth for the player.
While it is beneficial to have a range of payment methods, the withdrawal fees may be viewed unfavorably by some players. This brings the score down to 12/20.
Monster Casino’s games library & usability
Monster Casino offers a large and diverse games library. With over 2,000 games from a huge list of top-tier software providers, the selection is immense. You’ll find titles from industry giants like NetEnt, Microgaming, Pragmatic Play, and many more.
| ⚠️ CASINO GAMES WARNING |
| Casino games are games of chance. Whilst the thought of a big win is undeniable, you should remember that the house always has a mathematical edge, meaning most players will experience losses. To ensure fairness, licensed games are rigorously tested to ensure a fair playing field and random results. Be sure to fully understand the game rules before playing. Gambling should only ever be seen as entertainment, not a way to make money. If you feel stressed or anxious, stop and ask for help before playing again. |
Exclusive games and branded tables
As a platform-based casino, there are not many exclusive games to be found. However, the sheer volume of games from dozens of providers means you are never short of something new to try.
Recommended slots you can play at Monster Casino
The slots lobby is packed with thousands of titles. You can find all the player favourites like Starburst, Book of Dead, Bonanza, and Fishin’ Frenzy. The library covers every theme imaginable, from ancient Egypt to Irish luck and futuristic adventures.
Live dealer table available in Monster Casino
The live casino section is powered mainly by Evolution, offering a top-class experience. You can enjoy dozens of tables with professional dealers, including multiple variations of Live Blackjack, Live Roulette, and Live Baccarat.
Game Shows you can play in Monster Casino
Fans of live game shows are well catered for. You can find popular titles like Dream Catcher and Lightning Roulette, which blend traditional casino gaming with TV show-style entertainment.
More games you can play at Monster Casino
Beyond slots and live tables, there is a strong collection of scratch cards and other instant-win casual games. The platform also includes a comprehensive sportsbook for those who enjoy betting on sports.
Popular game providers at Monster Casino
A major strength is the partnership with a massive number of providers, including:
- NetEnt
- Microgaming (Games Global)
- Pragmatic Play
- Blueprint Gaming
- ELK Studios
- Thunderkick
- Red Tiger Gaming
- Big Time Gaming
Mobile experience at Monster Casino
The website is fully optimised for mobile browsers on both iOS and Android devices, allowing for smooth gameplay on the go. Additionally, there is a dedicated mobile app available for download, offering a more streamlined experience for frequent players.
My rating of Monster Casino’s games library & usability
How does the casino perform when it comes to entertainment value?
| What we checked | Score | Why this score? |
| Games library and navigation | 9/10 | A truly massive selection of games. The filters could be more advanced to help navigate the huge library, but it’s an impressive offering. |
| Software providers and game integrity | 5/5 | Works with almost every top-name developer, ensuring quality and fairness. |
| Site navigation & design | 2/2.5 | The design is a standard ProgressPlay template, which is functional but lacks a unique personality. |
| Mobile experience | 2/2.5 | A solid mobile-optimised site and the availability of an app is a plus, but the app isn’t as polished as some top-tier competitors. |
A notable strenght of Monster Casino is its extensive games selection
The game selection is a key feature of Monster Casino. With thousands of options, there is something for many types of players. This earns it a strong 18/20.
Monster Casino’s customer support
Good support is a pillar of any reliable casino. Monster Casino offers help around the clock through its support channels.
| Contact: | Average Answer Time | |
| [email protected] | Within 24 hours | |
| phone | N/A | N/A |
| live chat | Yes, 24/7 | 10 seconds |
| https://x.com/monster_casino | 24 hours | |
| https://www.facebook.com/monstercasino | 24 hours |
My rating of Monster Casino’s customer support
How helpful is the team when you run into a problem?
| What I checked | Score | Why this score? |
| Opening an account | 2/2 | The process is straightforward and quick. |
| Availability & response time | 1.5/2 | 24/7 live chat is excellent, but email responses can be slower. |
| Contact options | 1.5/2 | Live chat and email are good, but the lack of phone support is a miss for some players. |
| Clear contact options | 2/2 | The live chat is easy to find and access. |
| Help centre & self-service options | 1/2 | The FAQ section is quite basic and could be more detailed. |
Solid support, but room for improvement.
Having 24/7 live chat is a huge benefit. However, the support system feels a bit generic, and the self-help options could be expanded. It scores a respectable 8/10.
Popularity & user testimonials
Monster Casino is one of many sites on the ProgressPlay network. While the operator is well-known, the individual casino itself doesn’t have a distinct brand identity. User reviews are mixed; many players praise the game selection, but common Trustpilot and Reddit complaints focus on the slow withdrawal process and the frustration of withdrawal fees and restrictive bonus terms. A lot of players give a thumbs up to their game selection but Trustpilot and Reddit feedback mentions slow withdrawals, withdrawal fees and restrictive bonus terms. While opinions may differ, these patterns are insightful to note before signing up.
Fair backing but standard look and feel.
The casino has been around since 2021, giving it a decent history. However, its reliance on a template design means it looks and feels very similar to dozens of other sites, preventing it from truly standing out. For these reasons, I rate it 4/10.
So, what’s the final verdict on Monster Casino?
After a thorough examination, Monster Casino presents a mixed bag. The game library is solid and is without a doubt the main attraction. The platform is secure, fully licensed, and offers a wide range of payment methods. This may provide a good baseline, however, it does not safeguard you against the risk of losing money when playing.
However, the beast is tamed by its own rules. The promotional offers, while plentiful, are built on unfair foundations with high wagering requirements and painfully low win caps. Charges applied on every withdrawal can be a major disadvantage for players, affecting their overall experience.
Other casinos to play at if you like Monster Casino
If you enjoy the vast game selection of ProgressPlay sites but want better terms, you could check out:
MrBen Casinor it, explore the casino site yourself.
Frequently asked questions
Chloe reviews UK-licensed operators and leads our bonus coverage. Active in content and marketing since 2016, Chloe turns fine print into clear, reliable guidance, checking wagering requirements, payment method exclusions, and withdrawal steps.