Mr Vegas Review
Will Mr Vegas give you Vegas vibes or leave you feeling like a wet weekend at the seaside?Mr Vegas made an entry to our UK casino scene in 2020, with his cool green theme and glitzy outfit. He serves up 9,200+ games, creative bonuses and real cash cashback for regulars. But is this one worth the hype? Keep readin’ my Mr Vegas review to find out.
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Most popular slots at Mr Vegas
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Mr Vegas Review
Want to know more about how we analyse casinos? We put every UK site through 6 steps of detailed testing. This enables us to give you a thorough evaluation of all the good and bad bits.
Check out the steps in action below. You can also use these to skip to your fave sections of my Mr Vegas review:
- I reviewed Mr Vegas’s licensing, safety and trustworthiness
- I analysed the bonus terms and promos at Mr Vegas
- I checked the payment methods at Mr Vegas for smoothness and reliability
- I analysed the Mr Vegas game selection and overall site usability
- I tested the Mr Vegas customer support
- I judged the popularity of Mr Vegas and checked real UK player testimonials
Mr Vegas Licensing, Safety and Trustworthiness
Mr Vegas displays a gambling license issued by the UKGC with an account number of 39380. I checked the validity of this on the UKGC registry, and at the time of my review, this was valid. Videoslots Limited is the operator and they are based in Malta, where they also hold an MGA license.
My research showed that the UKGC took regulatory action against Videoslots in June 2023 and October 2025. This was due to failures in anti-money laundering and social responsibility processes, which resulted in financial penalties.
| ⚠️AGE RISK WARNING: |
| 18+ only. It is illegal for anyone under the age of 18 to gamble in the UK. The Gambling Act of 2005 determines this law, which applies to all types of gambling, including online. The UKGC is the gambling regulator in the UK. They ensure that licensed casinos verify the ages of players and refuse service to minors. |
Responsible Gambling at Mr Vegas
My Mr Vegas review revealed an easy-to-access safer gambling portal with various tools and limits. These include loss, wager, deposit, max bet, time out and reality checks. You can also lock your account as well as make a self-exclusion. As a new player, Mr Vegas will ask for your budget for gambling per month. This info is then used to set an automatic monthly loss limit. I did notice a missing self-assessment questionnaire though and there was a lack of useful tips to help players stay in control.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| We all know that gambling can be a source of fun but it’s important not to forget that for some, it can lead to harm. Look out for warning signs such as chasing your losses, borrowing money for gambling and feeling agitated when you cannot gamble. This list isn’t exhaustive and it’s important to stop and reach out for support if you aren’t feeling great. There are lots of organisations in the UK that can offer you free advice and a listening, caring ear. These include Gamble Aware 0808 8020 133 and GamCare. |
My Rating of Mr Vegas’s Trust & Safety
Let’s have a gander at how the foundations performed under scrutiny!
| What I checked | Score | Why this score? |
| Licences | 3/5 | There is a valid UKGC license but due to 2 regulatory actions, I have deducted 2 points. |
| Brand Credibility & Ownership Trust | 4/5 | At the time of my review, Mr Vegas had almost reached its 5-year operational mark. Videoslots is well established in the online gaming industry, having launched in 2011. |
| Security Measures & Data Protection | 3/5 | The Mr Vegas site states that it uses security measures to keep players’ data safe, but it doesn’t specify which measures. 2FA isn’t supported though the platform operates using a GDPR policy. |
| Responsible Gambling Tools | 7/10 | I’ve removed 2 points as there isn’t a self-assessment for players to use and zero advice in helping to spot warning signs. |
| Mr Vegas needs full transparency for its security and more safer gambling tools |
| The score is 17/25. |
Mr Vegas Bonus Terms and Promos
Mr Vegas rolls out the good stuff for UK players with an appetising assortment of casino bonuses!
| ⚠️BONUS RISK WARNING |
| The welcome bonus requires a minimum deposit of £10 and must be activated within 30 days. You must wager 35x your deposit (for example a £10 deposit will mean £350 wagering) within 60 days to withdraw winnings. Please note that different games count differently to wagering, please check these on the Mr Vegas site. Bonus funds are released in increments of 10% to your balance. You cannot bet more than 50% of the bonus amount or £20 per bet whilst trying to clear this bonus, whichever is the lowest amount will apply. Please review the full terms of the offer before claiming and remember that you can lose money whilst playing with bonuses. |
Mr Vegas’s Welcome Bonus
Enjoy a new player boost with a welcome offer that churns out a cheeky chunk of bonus money:
- 100% up to £200
Free Spins Offers at Mr Vegas
Alongside the welcome deal, you can also help yourself to 11 free spins! Be sure to make your first deposit within 24 hours of registering your new account. You then have 7 days to claim the spins, which are available on the slot, Pink Elephant 2. Any winnings are wager-free and paid in cash!
Mr Vegas Cashback Bonus
The Rainbow Fridays promo is where you could get up to £300 real money wager-free weekly cashback. The amount is based on all of the spins you make, along with the RTPs of the games you play.
Enjoy an Encore at Mr Vegas
Challenge other players in specific games and you could win some great prizes. These include free tickets to other Encore tournaments, free spins, cash and bonuses. Each Encore can have multiple features that could give you rebuys, prize multipliers or guaranteed wins.
Mr Vegas Promotions and Tournaments
I enjoyed a few rounds on The Wheel Vegas. This is a jackpot promo where regular players can win a free spin, that could lead to mini, major or mega jackpot prizes. At the time of my Mr Vegas review, the mega prize was a whopping £3,800!
My Rating of Mr Vegas’s Bonus Terms & Promotions
Here’s where I unpack the smallprint to see if you can expect good value and a fair deal.
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 3/5 | Whilst easy to find and player-friendly, these are highly detailed and use complicated language that could confuse some players. |
| Wagering Requirements | 3/5 | The standard wagering requirements are 35x the bonus, which is high. |
| Ongoing Promotions | 3/5 | Whilst I think the existing promos are intriguing, I’d love to see some deposit and free spin reloads. |
| Easier to read terms, lower wagering and more ongoing promos, please! |
| The score is 9/15. |
Payment Methods & Account Fairness at Mr Vegas
There’s a smallish selection of options for your payments. Interestingly, at the time of my Mr Vegas review, Google Pay and prepaid methods were not supported.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Visa & Mastercard debit | £10 | N/A | Instant | Up to 48 hours |
| PayPal | £10 | N/A | Instant | Up to 48 hours |
| Skrill & Neteller | £10 | N/A | Instant | Up to 48 hours |
| Apple Pay | £10 | N/A | Instant | Up to 48 hours |
| Bank transfer | £10 | N/A | A few minutes | Up to 48 hours |
| ⚠️FINANCIAL RISK WARNING |
| Gambling should never be seen as a way to make money. Casinos always have the advantage due to the house edge, which is weighted in their favour. This means that most players lose money over time. Before you begin to play, we advise that you set limits to protect your finances and only gamble using money you can afford to lose. Every 6 months, it’s a good idea to review your account transactions and limits, too. Please gamble responsibly. |
How To Withdraw From Mr Vegas
- Navigate to your profile and select ‘Withdraw’
- Follow the instructions and input the amount
- Check over the details and click ‘Withdraw’
Other Important Information for Your Withdrawals
The minimum you can withdraw is £20. If you want to withdraw less than this then you will need to contact support to arrange it. Please be aware that if you make more than 1 withdrawal in 1 day, then a £2.50 fee will be applied
Documents and Information You’ll Need To Share With Mr Vegas
Mr Vegas can request your documents for verification at any time. So in my experience, it’s best to have the screenshots ready to send:
- Photo ID: Driving license, passport or ID card
- Proof of address: Utility bill or bank statement
My Rating of Mr Vegas’s Payment & Account Fairness
Right, let’s get to the bottom of those payment processes and check out the player rules!
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | The amounts are standard and it is possible to request a lower withdrawal. |
| Accepted Payment Methods | 2/5 | Points are lost due to Google Pay and prepaid options not being available. |
| Account Rules and Player Rights | 1/5 | If your account is inactive after 12 consecutive months, then Mr Vegas will apply a monthly £1 fee. If your account remains inactive for 30 months, then Mr Vegas will try to return your balance and contact you. If this does not work then their terms state that the balance will be sent to the MGA and you will have no claim over this. |
| Withdrawal Speed and Processing Times | 3/5 | Up to 48 hours is too long, especially if your account is already verified with documents. |
| Mr Vegas is not playing fair with those inactivity fees and needs to speed up its payouts! |
| The score is 9/20. |
Mr Vegas’s Game Library & Usability
My Mr Vegas review revealed a gigantic selection of 9,200+ casino games for UK players. I don’t think you’ll be getting bored here anytime soon!
| ⚠️CASINO GAMES WARNING |
| Casino games are ‘games of chance’ which means that you can lose money on them. You should only ever use gambling as a source of entertainment and not as a way to make money. We advise you to gamble only at casinos which have a valid UKGC license. This ensures that the games you play are also licensed and fair. All games operate using different rules and RTP rates. If you are wagering using a bonus then different games will contribute differently to your wagering progress. We recommend that you check all of these details before you start to play. |
Exclusive Games
At the time of my review, Mr Vegas offered its own branded live blackjack table, developed with Evolution.
Recommended Slots for You at Mr Vegas
With such a mahoosive collection of slots I was glad to see some decent filtering. You can choose from ways to win, theme, bonus feature, cluster pays, recent and historic payouts and more. Stand-out titles for me include Monopoly Megaways, Big Sumo and Gates of Olympus Super Scatter.
Live Dealer Tables at Mr Vegas
Here’s another substantial chunk of games to choose from! The live casino has loads of VIP, blackjack, roulette, baccarat, dice and other card games. It’s great to see a range of developers collaborating in this lobby, rather than just Evolution. This means you can play niche titles including 3 Card Brag, Sic Bo Deluxe and Clubhouse Roulette.
Mr Vegas Game shows
I found a pleasing selection of game shows that houses the most popular, new and classical choices. Take your pick from Red Baron, Dream Catcher, Snakes & Ladders and Treasure Island.
Other Types of Games You Can Play at Mr Vegas
- Video poker
- RNG tables
- Scratchcards
- Bingo slots
- Keno/lotto
- Crash
- Slingo
- Plinko
- Jackpots
Popular Game Providers at Mr Vegas
There are more than 100 software developers with a really rich variety of older and newer studios. The most well-known include:
- Bally
- NetEnt
- Pragmatic Play
- SG Digital
- Play’n Go
- Peter & Sons
- Hacksaw Gaming
Mr Vegas Mobile Experience
I got mobile access through the Mr Vegas URL, which is optimised to support any device. There isn’t an app for download but it didn’t make any difference to my experience. Like the desktop site, the mobile version is very cluttered though does have a more modern feel.
My Rating of Mr Vegas’s Games Library & Usability
Will you be able to enjoy a smooth and entertaining player journey at Mr Vegas?
| What I checked | Score | Why this score? |
| Games Library and Navigation | 9/10 | I would have awarded top marks but the lobby is cluttered, with small game thumbnails and menus. The layout needs a rethink to make it more user-friendly. |
| Software Providers and Game Integrity | 4/5 | Fantastic selection and there’s a provider filter to use too. I couldn’t find any mention of 3rd party fair games testing on the site, so 1 point is lost. |
| UX/UI Experience | ||
| Site Navigation & Design | 1/2.5 | I like the classy colour scheme but the desktop site layout is old-fashioned and too busy. The operator needs to streamline its offering and create a more visually appealing platform. All of the terms, legal stuff and RG section use ultra-small white font on a black background which makes it difficult to read. |
| Mobile Experience | 1/2.5 | At the time of my review, Mr Vegas didn’t offer an app. The mobile casino site is quick but cluttered, like the desktop. |
| Mr Vegas has a fantastic choice of games but is let down by its outdated platform |
| The score is 15/20. |
Mr Vegas Customer Support
Mr Vegas offers a great choice of 24/7 support channels for UK players.
| Contact: | Average Answer Time | |
| Telephone | Call back request service | Within 1 hour |
| [email protected] | Within 24 hours | |
| Live chat | 24/7 | A few minutes |
| Post: | Mr Vegas Ltd The Space Level 2 & 3 Alfred Craig Street, Pieta PTA 1320 Malta | Up to 14 days |
| X | @MrVegas_Casino | – |
| @mrvegascom | – |
Languages: English.
Help Centre: No.
Other resources: I located an X and an Instagram account but these hadn’t been updated in quite some time.
My Rating of Mr Vegas’s Customer Support
How did Mr Vegas fare in this crucial area?
| What I checked | Score | Why this score? |
| Opening an Account | 1/2 | This was easy and I like that Mr Vegas asks for your gambling budget and sets a loss limit for you. KYC document verification can take up to 48 hours though which is too slow. |
| Availability & Response Time | 0/2 | During testing, I received a quick callback and my chat was picked up within 1 minute. My emails were not responded to and ‘closed’ automatically. Support did inform me that the usual response time for this is up to 24 hours. I found the agents were helpful but a little unfriendly. |
| Contact Options | 2/2 | Phone, post, chat and email are available. |
| Clear Contact Options | 2/2 | These are just 1 click away, no matter your location on the site. |
| Help Centre & Self-Service Options | 0/2 | I didn’t find any FAQs or a help centre. These should be available to make it easy for players to locate basic info relating to verification, payments, etc. |
| Mr Vegas’ support looks good from the outside but my experience wasn’t great |
| This results in a 5/10 score. |
Popularity & User Testimonials
Mr Vegas has a very mixed range of ratings from players. The negatives outweigh the good though, but only slightly, at the time of my review. Users have commented on slow verification and withdrawals, grumpy support agents and complicated bonus terms. On the other hand, some players are pleased with the selection of bonuses, game RTPs and tournaments.
| Mr Vegas has some work to do! |
| I’m giving a 4/10. Whilst there are a lot of testimonials, there are common negative issues. Though it’s good to see Mr Vegas reaching out to players publicly, to try and address these. |
Mr Vegas Review – My Final Thoughts
Mr Vegas packs a serious punch when it comes to games and its mobile compatibility is good too. But the layout and design are a little too retro for my tastes. If you can get past that then there are some appealing bonuses and the Encore tournaments added an exciting twist to my sessions. Mr Vegas lacks in key areas though, so if you’re going into this one – just do so with your eyes open. Remember Hawksters, always play responsibly. Until next time!
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As a trusted expert writer with over nine years in the online gambling industry, Nicola produces honest and engaging casino reviews and content for UK players. She has experience working with operators and in editorial roles.