PokerStars Casino

Don't be misled by its name; PokerStars offers way more than online poker rooms. This professional and reputable site has a fully-fledged online casino that rewards players with wager-free bonuses and a top-notch gambling experience.

PokerStars Casino

PokerStars Casino
94
94
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£200 Bonus Wagering 0x
100 Freespins Wagering 0x
18+ | Play Responsibly | Begambleaware.org | New casino players only. Min. deposit £20 with code ‘FIRST200’. Debit card (Visa or Mastercard) only. Selected Slots only, 7 day expiry. Wagering requirements apply, 5 redemption points per £1 to clear bonus. Game contributions vary. Maximum bet £5 per round. | Terms and conditions apply.
94
Rating
Popularity

PokerStars is the go-to site for professional poker players, and has a team of renowned brand ambassadors. Its casino is a secondary source of revenue, but has a lot to offer nonetheless!

92/100 Reviewed by CasinoHawks.com

PokerStars offers new depositors a first deposit bonus that doubles their first deposit up to a maximum of £200. The minimum deposit is £20 and the bonus funds can be used on selected slots only.

100/100 Reviewed by CasinoHawks.com

You'll find an impressive game library, including a huge selection of live dealer tables at PokerStars. The website looks stunning, and there's also an Android app available! Unfortunately, withdrawals may take 3+ days.

97/100 Reviewed by CasinoHawks.com

You can access PokerStars customer support directly by pressing the "Contact Us" button found in the bottom of the Help page. This pops up a chat window through which you can talk to a support agent.

90/100 Reviewed by CasinoHawks.com

Summary

Although poker is its speciality, PokerStars Casino has a lot to offer slots and table game players who are looking for a reliable and user-friendly site to play at. Starting from a welcome bonus that doubles one's first deposit to a Rewards program and exciting Live Casino Races, everything is in place to guarantee a top-class gaming experience at PokerStars Casino!
First Deposit Bonus
Flexible Payment Options
Mobile App
No phone support

Details

Name
PokerStars Casino
Launched
2001
Licenses
Licensed and regulated by the UK Gambling Commission (license number 39108).
VIP program
No

Payment

Payment options

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£10

Customer Service

Live chat

Live chat support

PokerStars Casino Review

While obviously best known for online poker, PokerStars still has more than plenty to offer for all online casino fans, including top promotions, loyalty programs, and big cash tournaments. 

A long-established name in the online casino space – one currently operated by Flutter, the operator created following the 2019 merger between Stars Group and Paddy Power Betfair – PokerStars remains a massively popular online casino for good reason. Online poker remains its main draw, with plenty of tournaments taking place every day of the week, but its online casino offering remains well worth checking out thanks to generous promotions and a solid game selection. Continue reading our review to find out more about PokerStars! 

What you’ll find in this PokerStars Review

We’ve reviewed PokerStars following a list of criteria that cover every aspect of the online casino experience. This is what it involves: 

  1. Licences: The license an online casino has is key to judging whether it is one to be trusted.
  2. Bonuses and offers: Every player wants to know what kind of bonuses they will get when first joining a casino, not to mention the offers they can get if they continue playing 
  3. The process to open a new account: How easy is it to register a new account and start playing?
  4. Deposit methods: A casino needs to allow for a variety of methods through which to deposit money in your account
  5. The game selection: While PokerStars is indeed all about poker, does also offer the variety of games expected in a respectable online casino? 
  6. Withdrawals: Eventually you will want to withdraw your winnings. How easy is it to do this, and what methods are available? 
  7. What to do if you run into issues: We finally check how helpful the casino can get should one run into trouble or issues. 

PokerStars Licensing, Safety and Trustworthiness

A casino’s trustworthiness is a top priority for any player – and rightly so, considering they are sharing their personal and payment data with them. As such, one should always check that their online casino of choice has a license with one of the major licensing authorities. In the case of PokerStars the licence comes from the UKGC, which is one of the most trusted and well-respected in the world. 

In addition, PokerStars uses software equipped with the latest SSL 128-bit encryption, ensuring all personal and payment information is protected against any online attacks. As for trustworthiness, the industry organisation Gaming Labs International regularly audits PokerStars. You can check all information you need on the bottom of each page of the PokerStars website, including the terms and conditions. 

PokerStars licenses

Licensed and regulated by the UK Gambling Commission (license number 39108).

PokerStars is as safe as it gets
As mentioned above PokerStars is licensed and regulated by the UKGC, which covers all gameplay and transactions and deems them safe. As such, it should be a name to be trusted by players both old and new in the UK. 

Welcome offers and promos at PokerStars 

PokerStars Welcome Offer
PokerStars Welcome Offer

Grab a Bumper Welcome Package

Joining a new online casino is all about the welcome offers, and PokerStars makes these easy to find by putting them right on the homepage. There are two of these at the time of writing, one covering poker games and the other casino games. In the case of this review, we’ll be taking a closer look at the casino bonuses available.

100 No Deposit Free Spins

How about 100 Free Spins to kick off your PokerStars journey – without even making a deposit?! That’s right – simply sign-up and verify your account, then say hello to 100 No Deposit Free Spins awarded in batches over the following 72 hours.

100% Bonus up to £200

With your Free Spins in the bag, go ahead and avail yourself of PokerStars Casino’s tasty new player deposit bonus. You’ll need to deposit at least £20 using the deposit code “FIRST200” to be eligible, with the maximum qualifying deposit being £200. Deposits can only be made using debit cards (Visa or Mastercard) and upon qualifying players will be credited a Casino Instant Bonus equivalent to 2x the deposited amount.   

To convert the Instant Bonus, or any winnings into cash they can withdraw, players need to earn 5 redemption points per £1 of Instant Bonus before the bonus expires. Only Big Bass Bonanza, Big Blue Bounty, Book of Dead, Cashzuma, Eye of Horus Megaways, Gates of Olympus, Legacy of Dead, and Starburst contribute 100% towards this wagering requirement. Keep in mind the maximum bet allowed when using the Instant Bonus funds is £5 per round. 

Bonus Terms and Conditions

New Casino players only. Min. deposit £20 with code “FIRST 200”. Debit card (Visa or Mastercard) only. Selected Slots only, 7 day expiry. Wagering requirements apply. 5 redemption points per £1 to clear bonus. Game contributions vary. Maximum bet £5 per round. Terms apply. 

Spin of the Day 

For one time only, both new and current PokerStars players can take advantage of the Spin of the Day prize wheel. All they need to do is opt-in to this promotion, then login across 7 consecutive days, spinning the prize wheel every day as they do. The wheel can be found in the “My Rewards” page, and it can award players with either free spins or cash prizes. Free spins can be used on specific eligible games, and their winnings can either be converted into an Instant Bonus or real money once all free spins are completed within their expiry date. 

PokerStars’ Live Casino Races

Live Casino Races are weekly tournaments with cash prizes up for grabs for those able to beat the competition! Each Live Casino Race is a unique tournament with different rules, minimum stake, max spins, paid leaderboard places, and prizes, so make sure to check the specific rules under the Live Casino Race details. Any prizes won are awarded immediately, with no withdrawal or wagering requirements. 

PokerStars Rewards 

PokerStars claims its Rewards program gives players “more value, more transparency, and more ways to win rewards.” Once you opt-in you can earn reward points every time you play real money games or your bets are settled, and once you get enough points you can unlock chests containing personalised rewards. Chests come in 6 different levels – Blue, Bronze, Silver, Gold, Diamond, and Black – and the higher the level the greater the reward inside. 

A small but solid selection of offers 
PokerStars doesn’t overwhelm new players with welcome offers, sticking to a tried and tested first deposit deal and a Spin of the Day feature. That said, the Live Casino Races still manage to excite, while the Rewards scheme lets one collect points to exchange for prizes that include PokerStars-branded swag. 

How to register a new account with PokerStars

PokerStars Join Screen

Joining PokerStars casino is as simple as it gets, and can be done using any device. Creating a new account first requires pressing the green “Join” button found on the upper right-hand corner of the screen, before following the instructions in the two-step application. Accept the terms and conditions and confirm your identity and you’ll be ready to head to the races!   

Documents and information you need to share with PokerStars to open an account

Like any online casino, you will need to prove your identity in order to play at PokerStars. You can do this with any of these documents:

  1. Current passport
  2. Birth certificate
  3. Identity card
  4. Full or photo driving licence
  5. Utility bill from the last three months
  6. Current council tax bill
  7. Bank statement from the last three months
  8. Mortgage statement from the last year
  9. Solicitors letter from house purchase or land registry
  10. Tenancy agreement
  11. NHS medical card
  12. Benefit book
  13. HMRC tax letter from the current financial year
It’s quick and easy to open a PokerStars Casino account 
There’s very little friction in the new account process with PokerStars. The “Join” button can be found on the top of every page, while the registration process is quick and requires limited info – perfect for players who might be worried about handing over too much personal data to an online casino. 

PokerStars payment methods 

You will be pleased to know all familiar payment options are available at PokerStars, including debit cards and popular e-wallets. The full list is as follows: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa debit£10£5,000Instant3-5 working days
Mastercard debit£10£5,000Instant3-5 working days
Skrill£10£5,000Instant1-2 working days
Skrill 1-tap£10£5,000Instant1-2 working days
Neteller£10£5,000Instant3-5 working days
PayPal£10£5,000Instant3-5 working days
Maestro Card£10£5,000Instantn/a
Direct Bank Transfern/a£5,000n/a3-5 working days
Wire transfern/a£5,000n/a3-5 working days
MuchBetter£10£5,000Instant3-5 working days
Local bank transfer£10£5,000Instantn/a
Apple Pay£10£5,000Instant3-5 working days
My paysafecard£10£5,000Instantn/a
Neosurf£10£5,000Instantn/a
PokerStars TopUp£10£5,000Instantn/a
Google Pay£10£5,000Instant3-5 working days
Trustly£10£5,000Instantn/a
PokerStars has plenty of payment options! 
As you can see in the table above, PokerStars has just about all the payment options a player can wish for. Many online gamblers will be pleased with the choice of e-wallet options, while more traditional players can go for debit cards and even wire and bank transfers. 

Cryptocurrency available at PokerStars

Cryptocurrency is currently not available at PokerStars Casino. 

Games you can play at PokerStars Casino

Clicking on “Casino” on top of the PokerStars website takes you to – you guessed it – the casino section, and all the games it has on offer. You can access these titles through a clean and simple interface that’s divided in different sections such as Game of the Week, New games, and jackpot slots, among others 

Exclusive Games and Branded Tables

Head to the slots section and you will find a category dedicated entirely to PokerStars-exclusive slots. There are over 140 of these at the time of counting, Top exclusive slots include the Egyptian-themed Tomb of Ra, the explosive action of Pacific Boom II, and the whale-tastic Big Blue Bounty.  

Recommended slots to play at PokerStars 

PokerStars Casino slots page
The PokerStars slots page

The selection of slots available at PokerStars is massive and divided into just 5 categories – Popular, New, Jackpot, Exclusive, and Megaways. Readers will surely be familiar with the classic likes of Rick Wilde and the Book of Dead, Big Bass Bonanza, and Legacy of Dead, while heading to the New section will reveal recently launched slots to those looking for something fresh. As such, slot fans should be more than satisfied here! 

Live dealer tables available in PokerStars 

Clicking on “Live Casino” in the header takes you, well, to the live casino page and its selection of live dealer games. Like the slots these are divided into different categories, which in this case are Popular, Roulette, Blackjack, Baccarat and Sic Bo, Poker, and Game Shows. The game selection also includes a number of exclusives, such as Spin & Win Roulette, PokerStars All Bet Blackjack, and PokerStars Roulette. 

Game Shows you can play in PokerStars

You can access the variety of game shows available at PokerStars from the Live Casino section of the games page. A number of favourites can be found here, such as Crazy Time, The Money Drop, and Spin A Win, as well as branded games that included Deal Or No Deal, Who Wants To Be A Millionaire? Roulette and Gonzo’s Treasure Hunt Live. 

Game Providers 

Some of the biggest names in the industry provide the slots available at PokerStars, including Stars Studio, Pragmatic Play, Play’n GO, Blueprint, Red Tiger, iSoftBet, Skywind, and Playtech. The live casino games come from Playtech Live and Evolution, while Instant Win Gaming brings a selection of lottery and scratch card titles. 

A Game Selection from the Industry’s Finest 
An online casino is nothing without the games on offer, and PokerStars passes this test with flying colours. The slot catalog has some interesting exclusives as well as some of our all-time favourites, while the live casino section allows you to play classic table games without leaving the comfort of your home. These games are further enlivened by the Races, daily and weekly tournaments where you can face other PokerStars players for a chance at big prizes! 

Time to collect your winnings? Here’s how to withdraw your money from PokerStars

Withdrawals from PokerStars are both safe and easy, but do note that any funds deposited to your Stars account or received via transfer from another player need to be wagered before you can withdraw them.  

Step-by-step guide on how to withdraw from PokerStars

  1. Visit the Cashier section of your Stars Account. 
  2. Select the “Withdrawal” option. 
  3. Choose your payment method.
  4. Input the amount you’d like to withdraw. 
  5. Select “Submit”

An email notification from PokerStars will confirm the transaction has taken place. 

Other important information to know when withdrawing

In order to enhance security and protect you from fraud, withdrawals are first processed back to the method used to deposit, before they are applied back to your oldest deposit first and your most recent deposit last. Withdrawals exceeding the total amount deposited are converted to the currency of your last deposit. 

Straightforward withdrawals with PokerStars
You can use nearly all deposit methods for withdrawals at PokerStars, making the process as painless as it gets. That said, keep in mind the casino has the right to use further Know Your Customer (KYC) procedures to determine your withdrawal options.  

PokerStars Customer Support

Contact:Average Answer Time
emailn/an/a
phonen/an/a
live chatVia website2 minutes
Twitter @PokerstarsUKn/a
Facebook @PokerStarsn/a

There is just one way of contacting PokerStars customer support directly, and that is through the “Contact Us” button found in the bottom of the help page. This will pop up a chat window through which you can talk to a customer support agent. The help page does include a fairly extensive selection of articles covering topics such as deposits and withdrawals, special offers, and technical issues, together with a list of the 6 most viewed articles.   

PokerStars’ customer support is unfortunately limited 
It has to be said that is difficult to contact PokerStars’ live chat, especially when you’re a new visitor who failed to notice the small green “Contact Us” button found in the bottom of the help page. In case one would rather help themselves the articles found in the help page should cover most issues, but a human touch is preferable when it comes to problems involving one’s money. 

The mobile experience 

There are 2 ways through which to access PokerStars on your smartphone or tablet – either your device’s browser or the casino’s own mobile app. The site is optimised for mobile devices, at least judging from our testing. The app is available for Android devices, and provides the same online casino experience with touch-optimised controls. You can even make withdrawals and deposits from your mobile device using the Web Cashier function. 

No PokerStars app for iOS users 
There is no native iOS PokerStars app, forcing iPhone or iPad users to stick with the browser version. Good thing this works pretty well on the mobile versions of both Safari and Chrome! 

Responsible Gambling 

The link to the Responsible Gaming section of the PokerStars website is set prominently right next to the casino’s logo in the upper left-hand corner of the header. The casino provides a full set of tools to help players take control of their gambling, including player verification, risk identification, guidance on responsible gameplay, and self-exclusion tools. They can also control their gaming by setting deposit limits and reminders letting them know how long they have been playing casino games.  

Easy access to responsible gaming options 
The prominent location of the “Responsible Gaming” link on the PokerStars homepage makes it easy for users to seek help should they feel they are at risk of problem gambling.  

Awards and Recognition 

PokerStars holds multiple awards to its name, with the most recent being Poker Operator of the Year at the 2021 EGR Operator Awards. It also won two awards in innovation categories at the EGR Marketing and Innovation Awards 2020, specifically in the Innovation in Poker and Innovation in Casino categories. 

PokerStars: Not Just for Poker Players!

While PokerStars remains a destination of choice for poker fans, its Casino offering should more than satisfy fans of all kinds of games! The game collection is as great as ever, payment options are plentiful and the slick website proves a joy to use. The operator does lose points for its limited customer support options, but other than that this is as great as online casinos can get. 

Other casinos to play at if you like PokerStars 

LeoVegas

Casumo

Xtremewin

Frequently asked questions

PokerStars is licensed by the UKGC and works with the biggest payment processors, making it as legit as it gets.
While you can indeed download a desktop client for PokerStars, you can also play on your browser without need to download anything. It is recommended that you use the latest version of either Chrome or Safari.
PokerStars is part of Flutter Entertainment, a global sports betting, gaming and entertainment provider that counts over 13 million customers worldwide.
Yes, as part of “Know Your Customer” (KYC) procedures you need to provide a document to prove your age, identity and address in order to play at PokerStars.
Like any brick-and-mortar casino, PokerStar charges a rake, which is a small portion of each pot in cash games. The rake rate ranges from 5.5% to 9%, depending on the game format and stakes. In the case of tournaments the rake consists of a small percentage of the buy-in.
The answer tot his question depends on your tastes, but the slots with the best Return To Player (RTP) to be found on PokerStars include 1429 Uncharted Seas (98.6% RTP), Ali Baba Jackpot (98.19% RTP) and Blood Suckers (98% RTP).
PokerStars Casino
£200
Bonus
100
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