LuckyVegas Casino Review

Learn everything you need to know about LuckyVegas

UK players will discover LuckyVegas to be a platform that offers everything a gambler could possibly dream of from their favourite casino, be it a great choice of games, exciting promotions, 24/7 customer support, and a decent selection of payments options.

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£0 Bonus
100 Free spins Wagering 60x
18+ | Play Responsibly | Gambleaware.org | Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Book of Dead, Spin Value: £0.1. WR of 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus policy applies. | Terms & conditions apply.

LuckyVegas Rating

Total score 74/100
Read more about our new Casino Review process
Trust & Safety
22/25
Bonus Terms & Promotions
9/15
Payments & Account Fairness
13/20
Games Library & Usability
18/20
Customer Support
7/10
Popularity & User testimonials
5/10

Summary

LuckyVegas Casino features over 4000+ games from established software providers from across the globe. We would like to see this casino offer 24/7 support and lower wagering requirements, however, the selection of daily pick promos are solid.
Monthly Rewards
High RTP Games
Over 4000+ games
No phone support
Higher than average wagering requirements

Most popular slots at LuckyVegas

Details

Name
LuckyVegas
Launched
2019
Licenses
LuckyVegas is operated by Skill on Net Ltd, a company registered in Malta under Reg. No. C50024 with its business address at Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta, under a gaming license with account number 39326 issued by the Gambling Commission of Great Britain.
VIP program
No

Payment

Payment options

Mastercard Debit Mastercard Debit
PayPal PayPal
Trustly Trustly
Visa Debit Visa Debit

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£20

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

LuckyVegas Review

The casino site may offer over 4000 games, but does it deliver on its promise of a premium experience? This LuckyVegas casino review is here to find out. If you’re wondering how we arrive at each score, check out our in-depth ‘How We Rate Casinos’ framework. 

To bring you this LuckyVegas review: 

  1. We reviewed LuckyVegas’ licensing, safety and trustworthiness
  2. We analysed bonus terms and promotions in LuckyVegas
  3. We checked how smooth and reliable payment methods are in LuckyVegas
  4. We analysed LuckyVegas’ game selection & usability
  5. What do you do if you encounter issues while playing at LuckyVegas?
  6. We judge the popularity of LuckyVegas & check user testimonials

LuckyVegas Casino licensing, safety and trustworthiness

Licensed by the UK Gambling Commission under account number 39326, LuckyVegas must abide by the strictest of regulations to ensure a safe and secure platform. 

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AGE RISK WARNING

The Gambling Act 2005 was passed to ensure that children and vulnerable people are protected from harm related to gambling. To prevent underage gambling, operators are legally required by the UK Gambling Commission to verify a customer’s age before they can gamble or deposit funds. This ensures that anyone under the age of 18 is refused service.

Responsible gambling in LuckyVegas

The Responsible Gambling page at LuckyVegas offers a range of tools to help players stay in control. Features such as reality checks, deposit limits, and self-exclusion are among the many tools available to help players manage their gameplay effectively. 

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ADDICTION RISK WARNING 

Gambling should be for entertainment only. Be sure to keep an eye out for red flags of problem gambling, such as gambling with borrowed money, chasing your losses and spending more time/money than you can afford. Free confidential support is available to players in the UK. Reach out to GamCare on 0808 8020 133 or the NHS gambling addiction services

My rating of LuckyVegas’ trust & safety

LuckyVegas may be licensed and regulated by the UKGC, but are there any additional measures in place to ensure player protection? If so, how do they stack up on the rating scale? 

What we checkedScoreWhy this score?
Licences4/5The company that operates LuckyVegas has held a UKGC license for over 10 years. The operator previously received regulatory sanctions related to compliance issues, but has since resolved these and strengthened its responsible gambling and anti-money laundering measures.
Brand credibility & ownership trust4/5Has operated for 5+ years as a licensed casino platform. 
Security measures & data protection4/5Uses encryption and AES_128_GCM (a strong cypher) to ensure that all transactions are secure. Utilises physical security too (cameras, security cards, etc). 
Responsible gambling tools10/10Features a dedicated responsible gambling page with a range of tools, including limits, self-assessments, and risk scores. 
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LuckyVegas has several security measures in place

LuckyVegas has been on the scene for around 5+ years and is fully regulated by the UKGC. I would have awarded a higher score if the site used 256-bit SSL encryption or higher. But that said, I still rate them 22/25.

Bonus terms and promos LuckyVegas 

In this section, we will explore the casino promotions LuckyVegas has on offer for both new and existing players.

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BONUS RISK WARNING

The welcome bonus at LuckyVegas offers 100 free spins on Book of Dead after a minimum £10 deposit. Wagering requirements are 60× on bonus winnings, with most slots contributing 100% unless otherwise specified. Max bet allowed during wagering is 10% (minimum £0.10). The bonus expires after 30 days. 

Please review the full terms and conditions on the official site, including any country restrictions and withdrawal limits, before opting in

LuckyVegas Casino’s new player bonus

Players registering for an account and placing their first deposit will receive 100 free spins on the popular Book of Dead slot by Play’n GO. Claim your welcome offer by depositing a minimum of £10.Any winnings from the free spins must be wagered 60x within 30 days before any funds can be withdrawn. That said, do note that bonuses do not prevent withdrawing your deposit balance.

LuckyVegas Welcome Bonus Free Spins UK
Grab your Welcome Bonus once you register and make a deposit at LuckyVegas!

LuckyVegas Casino’s free spins offer

As well as the free spins attached to the welcome offer, players can expect a daily pick promotion, which could include more bonus spins. 

LuckyVegas Casino’s most popular offer

In our experience, the welcome offer appears most prominent. However, please verify the current promotions in your account. 

LuckyVegas Casino promotions and tournaments

This casino site offers players the chance to win prizes and top the leaderboard in the daily LuckyVegas tournament. To keep up to date with the latest promotions the site offers, you will need to access the “Promotions” tab when you are logged into the account.

My rating of LuckyVegas bonus terms & promotions

Now that I’ve assessed what promotions are on offer, let’s see how they stack up on the scale. 

What we checkedScoreWhy this score?
Bonus terms and conditions4/5Fairly standard terms and conditions. 
Wagering requirements2/560x wagering is a significant playthrough. 
Ongoing promotions3/5A few promotions and one daily tournament. That said, the daily picks give players something new every day. 
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There could be some improvements made here

Although LuckyVegas has daily picks, I think the bonus calendar could be more varied. The wagering requirement of 60x is also relatively high. For this reason, I give LuckyVegas 9/15.

Payment methods & account fairness in LuckyVegas

Check out the available casino payment methods at LuckyVegas below.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa Debit£10Instant24 – 48 hours
Mastercard Debit£10Instant24 – 48 hours
PayPal£10Instant24 – 48 hours
Apple Pay£10Instant24 – 48 hours
Pay Safe£10Instant24 – 48 hours
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FINANCIAL RISK WARNING 

Remember to protect both your time and finances by setting limits before you begin. If you feel that you’re spending more time or money, it’s time to stop. 

Step-by-step guide on how to withdraw from LuckyVegas

You must be logged into your player account at LuckyVegas when you wish to make a withdrawal. Before withdrawing, ensure you have completed KYC verification, use the same method as deposit where required, and meet any pending wagering.

Below is a step-by-step guide for how to request withdrawals at LuckyVegas.

  1. Make sure you are logged into your account.
  2. Click on ‘Cashier’.
  3. Select your preferred payment method.
  4. Place your withdrawal request. 

Other important information to know when withdrawing

It’s important to note that the payment methods available at LuckyVegas differ from country to country. Cards: 3–5 working days; E-wallets: within 24h; Bank transfer: 2–5 working days. However, there might be a shorter waiting time, depending on what payment method you’ve used to place a withdrawal request.

Documents and information you need to share with LuckyVegas to open an account

As part of UKGC regulations, players are required to verify their accounts. To do so, this casino may request documentation such as a valid ID, a bank statement or a utility bill. 

My rating of LuckyVegas’ payments & account fairness

You’ll notice familiar payment methods available here, but let’s see how the finer details weigh up. 

What we checkedScoreWhy this score?
Minimum withdrawal and deposit3/5A minimum deposit of £10 is fair. The minimum withdrawal amount is £20, which is somewhat higher than that of many other platforms. 
Accepted payment methods4/5Several payment options are available, including Apple Pay and PayPal.
Account rules and player rights3/5Clear terms. Withdrawals are generally free except for Wire Transfers, which incur a £10 fee. Additionally, inactive accounts are charged £5 monthly. Please verify if these fees apply in your region.
Withdrawal speed and processing times3/5This depends on the payment method, but the processing time is typically a few hours. 
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There are several payment options here, but they do feel restricted 

Although several payment methods are available, the minimum withdrawal of £20 feels higher than on most other platforms, and the platform charges £5 per month for inactive accounts. For this reason, I rate the payments and account fairness 13/20. 

LuckyVegas games library & usability

LuckyVegas offers a wide selection of over 3000 games, including popular Megaways slots

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CASINO GAMES WARNING

Remember that winning is never guaranteed. This is because every game is designed to be a game of chance, meaning the house always has a mathematical edge. 

To ensure a secure and fair experience, always play at casino sites licensed by the UK Gambling Commission. Licensed games undergo rigorous testing to guarantee fair play and random outcomes. 

Before you begin playing, ensure you fully understand the game rules, as these, along with the Return to Player (RTP) rate, may vary from one game to another. Additionally, be aware that different games may not contribute equally towards wagering requirements when using a bonus.

Recommended slots you can play at LuckyVegas

At the heart of every casino is its game collection. LuckyVegas features popular online slots from well-known game providers, like Big Bass Splash by Pragmatic Play and Buffalo Blitz by Playtech

Live dealer table available in LuckyVegas

The live casino selection at LuckyVegas features different variations of popular games, like Live Roulette and Live Baccarat

Game Shows you can play in LuckyVegas

Nestled within the live casino library, you’ll find a few casino game shows too. You may be familiar with well-known titles like Sweet Bonanza CandyLand, and Lightning Storm. 

Other games you can play at LuckyVegas

Alongside top slots and live casino games, you can play classic table games such as roulette and blackjack

Popular game providers at LuckyVegas

Games are at the heart of every casino, so it’s a good sign when you see titles from reliable and established casino game providers. LuckyVegas features games from software developers such as NetEnt, Blueprint Gaming and Yggdrasil

Mobile experience at LuckyVegas

Although we only noticed a casino app for Android, the website is fully optimised for mobile play. Remember to play responsibly and only where legal and age-permitted. 

My rating of LuckyVegas’ games library & usability

Let’s see how the games and casino site usability fare. 

What we checkedScoreWhy this score?
Games library and navigation9/10Over 4,000 games, including slots, live casino games, Keno, and Plinko.  
Software providers and game integrity5/5Reliable and well-known developers have supplied the games at LuckyVegas. 
Site navigation & design1.5/2.5A sleek website, but the navigation is fundamental. 
Mobile experience2/2.5The site is mobile-friendly and features a dedicated app for Android users. We couldn’t see an app for iOS, however. 
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Over 4000 games are available here!

While this casino site offers over 4,000 games from established providers, its simple navigation falls short. However, I still rate LuckyVegas 17.5/20. 

LuckyVegas customer support

Don’t worry if you encounter a hiccup; LuckyVegas offers customer support through live chat and email.

Contact:Average Answer Time
email[email protected]Avg 24 hours
live chat24/7 live chat on site2-3 mins

Languages supported: English. 

Help Centre: There is no help centre. FAQs are available within the live chat after you log in. 

Other resources they offer: No other resources available. 

My rating of LuckyVegas customer support

In this section, I will evaluate the reliability of this casino site’s customer support. 

What we checkedScoreWhy this score?
Opening an account2/2This is a standard process with verification checks. 
Availability & response time2/224/7 customer support with responses in a few minutes.
Contact options2/2Available through email and live chat 24/7. 
Clear contact options0.5/2Contact details are available via live chat and email, but could be made more accessible without requiring players to log in, which would improve user trust.
Help centre & self-service options0.5/2Currently limited. An accessible help centre or FAQ section should be provided to assist users without requiring a login.
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Customer support feels limited

Customer support is accessible through live chat and email; however, the FAQs are not easily located. For this reason, we rate LuckyVegas 7 out of 10.

Popularity & user testimonials

When reviewing feedback platforms for testimonials from players, LuckyVegas didn’t have many. That said, the ones I did find had a mixed view. User reviews are mixed, with some players reporting issues with receiving winnings, while others comment positively on user experience, promotions, and customer support.

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There’s more than can be done here

Although the number of reviews on feedback platforms is sparse, inconsistencies still exist. The feedback page is also unclaimed; more points could be awarded here if the casino site took the time to respond to concerns. With this in mind, I award LuckyVegas 5/10 here.  

Final verdict on LuckyVegas Casino 

The Las Vegas theme extends to the service as well, transporting you on a virtual journey to the casino mecca. There could be some improvements in customer support, as the FAQs are limited, and support is only available after logging in. That said, we found the games library refreshing, with numerous titles that span across a variety of genres. 

Other casinos to play at if you like LuckyVegas Casino

Be sure to check out our other online casino reviews if you enjoyed LuckyVegas. Here are a few we recommend: 

Frequently asked questions

LuckyVegas is an online casino launched in 2019, featuring a great collection of online slots as well as table games and a live casino.
LuckyVegas is owned by Skill on Net Ltd, a company registered under the laws of Malta and licensed by the UK Gambling Commission.
Yes, LuckyVegas has to comply with various gambling regulations and security measures as set out under its licensing conditions. The games on the platform are by top providers who are also licensed to provide games for British players.
Withdrawals at LuckyVegas have an average processing time of between 24 and 48 hours. After this timeframe, payout times depend on the withdrawal method/payment provider chosen by the player.
The minimum you can withdraw from LuckyVegas is £20.
LuckyVegas has over 4000+ games, including slots, live casino, table games and more.
Author
Chloe Churchill
Casino and Bonus Analyst

Chloe brings together seriously in-depth research with a passion for slots to create accurate, engaging casino content. Her background in marketing and communications ensures trusted, player-focused insights.

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