Luckstars Casino Review (June 2026)
A space themed, slots focused UKGC-licensed casino for UK playersLuckstars Casino is operated by Jumpman Gaming and was launched in 2021. I’m familiar with many of this brands' platforms already, but I’m now putting this one through the CasinoHawks testing process. Keep reading to explore what I discovered and check out my ratings in this Luckstars Casino review.
LuckStars Casino Summary
Luckstars Casino has a lobby of 1,000+ slots with a limited choice of live casino tables, which may put some of you off. UK players can also join in on live bingo in a selection of rooms, and there’s a Daily Wheel promo where you could win free spins prizes. In my opinion, a broader spectrum of games is required, as well as a loyalty program to boost the player experience.
Pros
- Many Playtech and Pragmatic Play slots
- No max withdrawal limit
- Deposit from £10
- Play live bingo
- No payment fees for withdrawals
- Daily Prize Wheel promo
- Good range of own-brand and software developer tournaments
- Supports payments by PayPal and PaybyMobile
Cons
- Not the most appealing welcome offer
- Customer support is not available 24/7
- £2.50 fee for PaybyMobile deposits
- Some potentially restrictive bonus terms
- Small live casino
LuckStars Casino Details
Website
https://www.luckstarscasino.com/Launched
2021Licenses
UKGC, account no: 39175 Alderney Gambling Control CommissionVIP program
LuckStars Casino Game offerings
Blackjack
Baccarat
Roulette
Live Casino
Craps
Slots
Poker
Game Shows
4theplayer
ALL FOR ONE Studios
BetSoft
Big Time Gaming
Blueprint Gaming
Boomerang Studios
Foxium
Games Global
Hacksaw Gaming
Just For The Win
Microgaming
NetEnt
NextGen
Playtech
Play’n GO
Pragmatic Play
Quickspin
Rabcat
Red Tiger
Reel Kingdom
Yggdrasil LuckStars Casino Payment
Bank Transfer
Maestro
Mastercard Debit
Neteller
PayByPhone
PayPal
PaySafeCard
Skrill
Visa Debit
Minimum withdrawal
£20Minimum deposit
£10LuckStars Casino Customer Service
Telephone support
Email support
Via live chatLive chat support
Live chat with dealer
How CasinoHawks Reviews Luckstars Casino
All the experts at CasinoHawks use a rigorous 6-step process for reviewing casinos. We sign up, deposit, play and withdraw, so that we can give you our opinions and scores. You can read more about how we rate casinos, as well as check out the 6-step tests I used for this Luckstars Casino review:
- I reviewed the Luckstars Casino licensing, safety and trustworthiness
- I analysed the bonus terms and promos at Luckstars Casino
- I checked the Luckstars Casino payment methods for smoothness and reliability
- I analysed the Luckstars Casino game selection and the overall site usability
- I tested the Luckstars Casino customer support channels
- I judged the popularity of Luckstars Casino and checked UK player testimonials
Luckstars Casino Licensing, Safety and Trustworthiness
Luckstars Casino is operated by Jumpman Gaming, who hold a UKGC gambling license, with account number 39175. For gambling operators in the UK, this is a legal requirement.
Jumpman Gaming have been around since 2010 and are responsible for operating their own branded casinos as well as many more on a white-label basis. However, the operator faced regulatory action from the UKGC in 2022. This was in relation to failures in processes regarding anti-money laundering and social responsibility. Please keep this in mind when you are assessing the trustworthiness of the casino.
AGE RISK WARNING
18+ only. The gambling law in the UK is determined by the Gambling Act of 2005. This covers all types of gambling, including online. The UKGC is the regulator and requires all licensed operators to verify the ages of players at the point of sign-up and refuse entry to minors. If you are under 18, please do not gamble.
Safer Gambling at Luckstars Casino
Luckstars Casino has a range of responsible gambling tools for players. These consist of a self-exclusion, time out, self-assessment questionnaire, reality check and a deposit limit. There is also a dedicated email address where players can reach out to the safer gambling team.
ADDICTION RISK WARNING
Gambling should be done for entertainment purposes only, but for some, this can lead to harm. Always check in with how gambling makes you feel and keep an eye out for common warning signs:
-Feeling anxious when you cannot gamble
-Borrowing money to gamble with
-Chasing your losses
-Using gambling as a means of escape
If you are struggling, then we urge you to seek support immediately. In the UK, many organisations can offer you free help:
GambleAware 0808 8020 133
GAMSTOP offers a self-exclusion service
My Rating of Luckstars Casino’s Trust & Safety
Please always do your own checks on any casino before choosing to sign up. Here are my scores for this round of testing.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 4/5 | Luckstars Casino has a UKGC license issued to its operator, Jumpman Gaming (account number 39175). Due to the regulatory action in 2022, 1 point is deducted for this section. |
| Brand Credibility & Ownership Trust | 5/5 | At the time of my review, Luckstars Casino was 5 years old. Jumpman Gaming are a well-known operator that currently operates more than 100 other casinos. |
| Security Measures & Data Protection | 3/5 | Luckstars Casino has a GDPR policy, but doesn’t mention any information relating to security protocols, such as SSL, Firewall, etc. 2FA isn’t supported, though there is guidance for players on how to set a secure password. |
| Responsible Gambling Tools | 5/10 | The range of tools is lacking and should include a deposit limit and a gambling activity review feature. It would also be beneficial to offer players limits to help control wagering and session lengths. |
Luckstars Casino lacks transparency with its security protocols, and further safer gambling tools are required
To strengthen players’ peace of mind and trust, a casino should always detail the measures in place to safeguard them.
Luckstars Casino Bonus Terms and Promos
Offers are valid for UK players aged 18+ only. Full terms and conditions apply to all bonuses and promos. Please review these on the Luckstars Casino site before claiming.
Jumpman Gaming casinos are well-known for their array of bonuses and promos for regular and new players. With this in mind, let’s take a look at what’s on offer at Luckstars. I’ll also do a deep dive into the terms and wagering requirements.
BONUS RISK WARNING
To activate the Loot Chest, a qualifying minimum deposit of £10 is required. Please keep in mind that winning a prize by opening the chest is not guaranteed. Should you win free spins, then winnings from these will be credited as bonus funds with a 10x wagering requirement, to be completed within 7 days before a withdrawal will be possible. For example winnings of £10 would mean a total wagering of £100 (£10 x 10 = £100).
Only certain games will contribute to the wagering progress, and at varied rates. We advise you to check these before you begin to wager.
The maximum amount you can convert from the bonus into real money is £250.
There is a significant risk you will lose as you try to complete the wagering requirements. Please read the welcome offers’ full terms and conditions before claiming.
Luckstars Casino Welcome Bonus
The welcome offer for new players offers access to a ‘Loot Chest’. This can be claimed with a minimum deposit of £10 and could result in a prize of up to 500 free spins on the slot, 9 Pots of Gold.
Please note that winning a prize of any type is not guaranteed, and winnings from the free spins are subject to 10x wagering requirements and other conditions. A maximum conversion limit of £250 applies to this welcome deal. This means that you can convert up to £250 from the bonus into real money.
Luckstars Casino Free Spins for Existing Players
My Luckstars Casino review revealed a ‘Daily Wheel’ promo, whereby existing players can win free spins. Winning isn’t guaranteed though, and the promo is available once every 24 hours to claim. Wagering requirements of 10x will apply to any winnings from the free spins, and other conditions apply.
Luckstars Casino Promotions and Tournaments
There weren’t any further promos for me to review, other than those I’ve already detailed above. The platform offers players an array of tournaments with in-house contests and software developer network tourneys. For example on Fridays, you can play selected games from the Fluffy Favourites range for a chance to win cash from a £250 prize pool. There’s also the option to play in the Pragmatic Play ‘Doors & Wins’ and a Playtech ‘Cash Giveaway’. Playing certain games could lead to a rank on the leaderboard and result in cash wins.
My Rating of Luckstars Casino’s Bonus Terms & Promotions
So, I’ve tested what’s on offer, now let’s find out my scores:
| What I checked | Score | Why this score? |
|---|---|---|
| Bonus Terms and Conditions | 2/5 | The bonus terms give good clarification on rules and eligible games. I think that 7 days to complete any bonus/free spins wagering is short. Most UK casinos offer at least 30 days. If you don’t log in to your account for more than 7 days, then any pending promos will be removed. Also, the maximum you can convert from any bonuses/free spins into real money is equal to your lifetime deposits, up to £250. Some of you may find these clauses restrictive. |
| Wagering Requirements | 4/5 | All of the bonuses and free spins at Luckstars Casino have 10x wagering requirements. |
| Ongoing Promotions | 3/5 | I found the tournaments to be appealing, and there’s a decent range to choose from. The Daily Wheel is a good loyalty incentive, but winning is not guaranteed. The casino could improve its offering with some wager-free spins deals, bonus reloads and a simple tiered loyalty program. |
Luckstars promos focus on tournaments, though take care with those bonus terms!
The welcome offer may look good, but winning from the ‘Loot Box’ is not guaranteed, so you could feel shortchanged. It’s not the most competitive welcome bonus in my opinion. Also, I think that being able to convert £250 max from promos during your lifetime at the casino is unfair.
Payment Methods & Account Fairness at Luckstars Casino
You can make your deposits from £10, and some popular payment methods are available. However, Apple Pay/Google Pay are missing. PaybyMobile is supported, but a £2.50 fee will apply to all deposits, which is hefty. There are no payment fees for withdrawals using any method. As for fast withdrawals, the pending processing time for payouts is up to 24 hours, which is standard for many UKGC casinos, but it could be quicker.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
|---|---|---|---|---|
| Visa and Mastercard debit | £10 | No limit | Instant | Up to 24 hours |
| Maestro | £10 | No limit | Instant | Up to 24 hours |
| PaySafeCard | £10 | N/A | Instant | N/A |
| PaybyMobile | £10 | N/A | Instant | N/A |
| Bank transfer | £10 | No limit | Instant | Up to 24 hours |
| PayPal | £10 | No limit | Instant | Up to 24 hours |
| Skrill | £10 | No limit | Instant | Up to 24 hours |
| Neteller | £10 | No limit | Instant | Up to 24 hours |
FINANCIAL RISK WARNING
-Whenever you gamble with real money, there is a significant risk that you will lose
-Set strict limits and a budget before you begin
-All casinos operate with a house edge, giving them a mathematical advantage
-Only gamble with the money that you can afford to lose
-Regularly review your gambling transactions and account history
-Gambling isn’t an investment, and most players lose over time
How To Withdraw From Luckstars Casino
- Once logged in, navigate to ‘My Account’
- Choose ‘Cashier’
- Select ‘Make a withdrawal’
- Enter the amount and click ‘Withdraw’
Other Important Information for Your Withdrawals
The minimum withdrawal amount is £20, which is quite high when compared to some competitor casinos. There isn’t a maximum withdrawal limit, so you may withdraw your entire balance.
Documents and Information You’ll Need To Share With Luckstars Casino
Luckstars Casino will require you to submit your documents for verification at the point of your first withdrawal. You’ll receive an email requesting these, and you’ll need to take screenshots of the items below:
- Valid photo ID such as a Passport, driving license or national ID card
- A utility bill showing your address, which must be dated within the last 3 months
My Rating of Luckstars Casino’s Payment & Account Fairness
Secure, quick and simple payment processes are key to players’ satisfaction at any casino online. Let’s see how Luckstars fared here:
| What I checked | Score | Why this score? |
|---|---|---|
| Minimum Withdrawal and Deposit | 3/5 | The min deposit is £10 whilst the min withdrawal amount is £20. |
| Accepted Payment Methods | 3/5 | Some popular and secure options are available, but Google Pay and Apple Pay are absent. |
| Account Rules and Player Rights | 1/5 | If you don’t log in to your account for 365 consecutive days, then Luckstars Casino will deduct a £5 monthly fee from any remaining balance. |
| Withdrawal Speed and Processing Times | 4/5 | The internal processing time is 24 hours for all payment methods. At the time of my review, Luckstars Casino didn’t offer any faster payout options such as Open Banking or Instant Banking. |
A £10 minimum deposit amount and PayPal are supported, but things are let down by the account inactivity fees
The payment process could be enhanced for players with the addition of some quicker payout processing options, such as Visa Direct.
Luckstars Casino Game Library & Usability
The collection consists of more than 1,000 slots, live casino games, RNG tables, jackpots, Slingo and scratchcards. There is also a selection of live bingo rooms with various prize pools and 30-90 ball games.
CASINO GAMES WARNING
When gambling, remember that the house always has a mathematical advantage. This means that while winning is possible, the odds are in favour of the casino, and you will likely lose money over time. To ensure a fair and secure experience, you should only play at sites licensed by the UK Gambling Commission (UKGC).
Licensed games are independently tested to ensure they are fair and have random outcomes. Before you play, always read the rules and check the RTP (Return to Player) rate, as these can vary from game to game. Also, if you’re using a bonus, be aware that different games may not contribute equally to the wagering requirements.
Ultimately, gambling should be treated as a form of entertainment, not a way to make money. For support, reach out to GamCare.
Exclusive Games
Luckstars Casino offers UK players a variety of exclusive slots such as Bison Ridge PowerCombo and Harrigan Hare Rainbow Bonanza. This should appeal to players seeking something unique to try.
Recommended Slots at Luckstars Casino
This isn’t the largest slots collection, however there is a broad choice of themes which include gone fishing, cosmic adventure, mystical and magical. You can also dip into categories such as New, UK Classics and Megaways. The range of Fluffy Favourites and Big Bass games are prominent. I also got to try out classics such as Starburst and Legacy of Dead.
Luckstars Casino Live Dealer Selection
I didn’t find many live casino games in my Luckstars Casino review. There are some roulette, Sic Bo and blackjack tables with a handful of poker variants. The choice of Baccarat games is very small. Stand out titles for me from this portfolio are ONAIR Roulette and Quantum Blackjack PLUS.
Game Shows at Luckstars Casino
With around 10 game shows on offer, there isn’t a staggering amount of choice. However, you can still get access to bangers like Sweet Bonanza Candyland and Adventures Beyond Wonderland.
Game Providers at Luckstars Casino
It was quite difficult to locate the developers as there isn’t a filter for them in. My analysis shows that the slots collection is largely offered by Pragmatic Play, Play’n Go, Playtech, NetEnt and Hacksaw Gaming. The live casino tables are hosted mostly by Playtech Live and Pragmatic Play Live.
Luckstars Casino Mobile Experience
Luckstars Casino doesn’t have its own mobile app, but players can still get access by loading the site on a mobile web browser. This is compatible with all devices and screen sizes. I tested it with my smartphone and didn’t have any issues depositing and playing.
My Rating of Luckstars Casino’s Games Library & Usability
The games section can be the main draw for many players in the UK. Let’s see how Luckstars performed:
| What I checked | Score | Why this score? |
|---|---|---|
| Games Library and Navigation | 4/10 | The gaming collection stands at around 1,000, which is small when compared to rival platforms. The focus is on slots with 25 or so live casino tables. Due to the minimal filtering options, my navigation was difficult. |
| Software Providers and Game Integrity | 3/5 | The lineup is on the small side, but major brands such as NetEnt and Playtech are offered. However, Evolution is missing, which reduces the value of the live casino in my opinion. |
| Site Navigation & Design | 2/2.5 | The casino is modern and has a very simple layout, which aside from the gaming lobby, was easy to make my way around as a new player. |
| Mobile Experience | 2/2.5 | The mobile site gave me a smooth user flow that mirrors the desktop layout. |
A smallish games portfolio which lacks the prowess of tables and game shows from Evolution
I also think that filters for developers, RTP and volatility would be positive additions for players.
Luckstars Casino Customer Support
Support for UK players is available via live chat, where you can instantly connect with an agent or leave a message. There isn’t a specific email address, which could be an issue for those of you who have queries, but don’t want to register just yet.
Support is available during weekdays only between 9 am and 4 pm, which could be restrictive if you have an issue in the evening or on a weekend.
| Contact: | Average Answer Time | |
|---|---|---|
| Via live chat widget | Within 2 working days | |
| Live chat | 09:00-16:00 Mon-Friday | In a few secs |
Languages: English.
Help Centre: Basic selection of FAQs, but with detailed responses.
My Rating of Luckstars Casino’s Customer Support
The quality of help that I received from the agents was good, but what about the rest of the support picture?
| What I checked | Score | Why this score? |
|---|---|---|
| Opening an Account | 2/2 | I completed this in 3 steps with security codes sent to my mobile and email address to verify. |
| Availability & Response Time | 1/2 | Support is available during weekdays only. My emails were handled within 1 working day, but the platform states that this can take up to 2 days. Whilst my chats were picked up quickly. |
| Contact Options | 1/2 | Live chat and email are available, but there is no dedicated email address for players to use. |
| Clear Contact Options | 1/2 | These are available by clicking the Help link and launching the first FAQ. Ideally, the chat widget should be floating and easier to locate. |
| Help Centre & Self-Service Options | 1.5/2 | There’s a small choice of FAQs which cover common topics, but the responses are detailed with links and short guides in some cases. |
The lack of 24/7 support could cause issues for some players
If you play in the evening or on a bank holiday, then you will face delays in responses. Support should ideally be offered around the clock with easy-to-locate contact details.
Popularity & User Testimonials
At the time of this Luckstars Casino review, I could not find any ratings from players in online forums.
This means a 50% score
At present, there aren’t any testimonials for me to analyse, but I will monitor the situation, and if things change, I will return and amend this section.
Luckstars Casino Verdict
In my opinion, this platform will suit players looking for somewhere casual to play bingo or slots with a smaller selection of live casino tables. For those of you who like lots of tables with real-life action, then this may not be the best choice. I found the range of tournaments to be great, with lots to choose from, but the bonuses don’t offer enough value for me overall.
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