Alfobet Casino Review
Alfobet is the latest release from Aspire Global, but is it the same as all their other brands?Alfobet offers a pleasing selection of games from thrilling slots to Slingo to live roulette and everything in between. You can also power your sessions with in-house tournaments and compete against other players. But does this one have what it takes to cut the mustard? Keep reading my Alfobet review to find out.
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Most popular slots at Alfobet
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Alfobet Review
My review examines key areas including licensing, customer support and bonuses which forms part of our ‘how we rate casinos’ process.
- I reviewed Alfobet’s licensing, safety and trustworthiness
- I analysed the Alfobet bonus terms and promos
- I checked Alfobet’s payment methods for smoothness and reliability
- I analysed Alfobet’s game selection and overall site usability
- I tested the Alfobet customer support
- I judged the popularity of Alfobet and checked real UK player testimonials
Alfobet Licensing, Safety and Trustworthiness
Alfobet is operated by AG Communications Limited, who are owned by Aspire Global Limited. This operator has been in business since 2005 and manages 30+ casinos from its base in Malta. Alfobet has a UKGC license with account number 39483 which ensures regulatory compliance and safety for players in the UK.
On the same site, I also discovered that the operator has received 2 fines from the UKGC. These were in November 2022 and February 2025 and were a result of failings relating to anti-money laundering and social responsibility processes.
| ⚠️AGE RISK WARNING: |
| 18+ only. The Gambling Act of 2005 makes gambling illegal for anyone under 18. This Act covers all forms of gambling in the UK, whether carried out in person or online. The UKGC is the gambling regulator and ensures that all casinos verify the ages of players and refuse service to minors. If you are under 18, please do not gamble. |
Responsible Gambling at Alfobet
My Alfobet review revealed a robust safer gambling portal which offers a multitude of tools for UK players. These include deposit, win, loss, time and wager limits. You can also set a reality check as well as request a time-out and self-exclusion. There’s a straightforward self-assessment questionnaire and Alfobet states that all staff members undergo rigorous safer gambling training.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| Gambling should only ever be viewed as a form of entertainment, but for some players it can lead to harm. Always keep in mind how gambling really makes you feel. Some important signs to look out for can be trying to win back losses, feeling agitated when you cannot gamble and borrowing money for gambling. If at any time you don’t feel good, we urge you to reach out for support. This could be speaking with a trusted friend or loved one. There are many organisations in the UK that can also offer free guidance. Some of the most popular are Gordon Moody or GamCare 0808 8020 133 (24/7). |
My Rating of Alfobet’s Trust & Safety
So, here we are at the first and most important checkpoint of my Alfobet review. Ready to find out the scores?
| What I checked | Score | Why this score? |
| Licences | 3/5 | Whilst the site operates with a valid UKGC license, there have been 2 regulatory actions. This results in a loss of 2 points. |
| Brand Credibility & Ownership Trust | 2/5 | This score is low, as at the time of my review, Alfobet was less than a year old. It is managed by a recognised iGaming brand though. |
| Security Measures & Data Protection | 3/5 | Alfobet uses 128-bit SSL encryption, a firewall, authentication & access controls and eCOGRA acts as the ADR service. 2FA is not supported. |
| Responsible Gambling Tools | 10/10 | I was impressed with the variety of tools and that all staff receive specialised training. I also like how easy it is to locate personalised gambling activity data. |
| Alfobet hits the mark with some key areas but was still shiny new at the time of my review |
| The overall score is 18/25. |
Alfobet’s Bonus Terms and Promos
(Offers are valid for UK players 18+ only. Full terms and conditions apply to all bonuses and promos, please review these on the Alfobet site before claiming)
This section of my review provides all the details on the casino bonus offers and terms.
| ⚠️BONUS RISK WARNING |
| The welcome offer requires a minimum deposit of £20 to claim. Winnings from the match-up bonus are capped at £100, and winnings from the free spins are capped at £30. The offer requires you to wager 30x the bonus amount within 21 days before a withdrawal is possible. For example, if you deposit £75 and receive the £75 bonus, you must wager £2,250 (£75 x 30 = £2,250). Different games will contribute differently towards your wagering requirements and some restrictions apply. Due to the average RTPs of casino games, there is a significant risk that you will lose money whilst trying to wager this offer. Free spins are available on Book of Dead and are worth £0.10 each. Any winnings from these will need to be wagered 30x and you have 24 hours to complete this. You are permitted to bet a maximum of £4, £0.50 a line or 15% of the received bonus, using bonus funds. If you deposit using Skrill or Neteller then the maximum permitted bonus bet is £2.50. Full terms, conditions and restrictions apply to this deal. Please carefully check these on the Alfobet site before you claim and always gamble responsibly. |
Alfobet’s Welcome Bonus
UK players can claim a welcome bonus which includes a match-up and some free spins, with a minimum deposit of £20.
- 100% up to £75 + 50 free spins
Alfobet Free Spins Offer
So, after making the qualifying welcome offer deposit, I got to claim the 50 free spins. These were worth 10p a shot and who doesn’t love the Play’n Go hit, Book of Dead?
Alfobet Promotions and Tournaments
Alfobet is a bit stingy when it comes to deals for regular players. There were no reload bonuses, loyalty incentives or cashback at the time of my review. Alfobet does offer regular in-house tournaments though, relating to seasons and popular events in the UK. The Pragmatic Play ‘Drops & Wins’ tourney is also prominent.
My Rating of Alfobet’s Bonus Terms & Promotions
Here’s where I’ve gone to town on the smallprint and overall bonus picture.
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 2/5 | I found these easily and they are straightforward and without unnecessary jargon. As Alfobet doesn’t offer any ongoing deals, I do think the max win restrictions are unfair on the welcome bonus. The maximum bonus bet of £4 is below the industry average amount of a fiver. |
| Wagering Requirements | 3/5 | The standard Alfobet wagering requirements are 30x the bonus amount or free spin winnings. Whilst this falls within the industry average range, it could be lower! |
| Ongoing Promotions | 1/5 | I’ve given 1, as at the time of my Alfobet review, there were just tournaments available. |
| Alfobet needs to put some serious elbow grease into its bonus offering! |
| The score is 6/15. |
Payment Methods & Account Fairness at Alfobet
There are masses of choices when it comes to reliable banking options for UK players.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Visa & Mastercard debit | £10 | No limit | Instant | Within 24hrs |
| PayPal | £10 | No limit | Instant | Within 24hrs |
| Skrill/ Skrill 1-Tap & Neteller | £10 | No limit | Instant | Within 24hrs |
| Trustly & MuchBetter | £10 | No limit | Instant | Within 24hrs |
| Open banking | £10 | No limit | Few seconds | Within 24hrs |
| Apple Pay | £10 | No limit | Instant | Within 24hrs |
| PaySafeCard | £10 | N/A | Instant | N/A |
| Bank transfer | £10 | No limit | Few minutes | Within 24hrs |
| ⚠️FINANCIAL RISK WARNING |
| Whilst gambling can be fun, it’s important to remember that it isn’t a way to make money or pay off debts. All casinos have an advantage with their house edge, which results in most players losing money over time. Please gamble responsibly and only use the money that you are happy to lose. We always recommend setting limits on your account before you start to play, and regularly reviewing your account transactions. |
How To Withdraw From Alfobet
- Select ‘Cashout’ from your profile
- Input the amount and check over the details
- Click on ‘Cashout’ and that’s it!
Other Important Information
The Alfobet terms state that fees may apply to withdrawals and these will be stated at the point of cashing out. The minimum amount you can withdraw is £20 using any of the available options.
Documents and Information You’ll Need To Share With Alfobet
At some point during your time here, you will need to submit your identity documents for verification. Simply take screenshots of:
- Photo ID: Driving licence, passport or ID card
- Proof of address: Utility bill or bank statement
My Rating of Alfobet’s Payment & Account Fairness
Smooth transactions and a fair ride aren’t too much to ask for, right? Let’s see how Alfobet scored!
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | £10 for a deposit and £20 for a withdrawal are average amounts for UK casinos, but could be lower! |
| Accepted Payment Methods | 4/5 | A fantastic overall variety but I’ve removed 1 point as Google Pay was unavailable at the time of my Alfobet review. |
| Account Rules and Player Rights | 1/5 | If you don’t log into your account for 12 consecutive months, then it will be deemed as inactive. 30 days before this time, Alfobet will attempt to contact you and return any balance to your last used method. If this fails then they will deduct a monthly £5 fee until your balance reaches zero or your login. |
| Withdrawal Speed and Processing Times | 4/5 | Alfobet processes cashouts within 24 hours, which sticks within the UKGC guidelines. |
| Solid payment methods and relatively quick payouts, but those inactivity fees take the biscuit! |
| The score is 12/20. |
Alfobet’s Game Library & Usability
Alfobet offers 2,000+ casino games with slots, Slingo, jackpots, live dealer games, plinko and crash!
| ⚠️CASINO GAMES WARNING |
| We recommend that you only play at casinos licensed by the UKGC. This ensures that all of the games that you play, will also be licensed and checked for fairness and reliability. Casino games are ‘games of chance’ which means you could lose money playing them. Most users will lose over time also due to the house edge, which gives an advantage to the casino. All casino games have different rules and RTPs. If you are playing with a bonus then different games can contribute differently towards your wagering requirements. Please check all of this before you begin to play and always gamble responsibly. |
Exclusive Games
I found that Alfobet doesn’t offer any exclusive games currently, which could limit the variety if you are looking for unique titles.
Slots for You To Play at Alfobet
The Alfobet slots collection includes Megaways, high RTP titles, wide betting ranges and multiple jackpots. I also discovered that new releases are regularly added.
Live Dealer Tables at Alfobet
The live casino is a decent size and games are split into the following categories:
- Live roulette
- Live blackjack
- Live baccarat
- Live poker
There’s good coverage on most genres but poker variants are slim. I did notice a good selection of dice games, which include Super Sic Bo 1,000x and Bac Bo.
Game Shows at Alfobet
With 20+ live gameshows, there’s a heap of choice and plenty of exciting themes! I enjoyed several rounds on SpinAwin, Ice Fishing, Money Time and Marble Race.
Top Game Providers at Alfobet
So, which big names are heading up the software developer collection?
- Blueprint
- Evolution
- NetEnt
- Pragmatic Play
- Play’n Go
- Spinomenal
- Tom Horn
Alfobet Mobile Experience
I tested all of the mobile play options for this Alfobet review. You can choose from an Android app or play using a mobile browser, and the site’s URL. Overall, my mobile experience was positive though the app gave a more seamless feel.
My Rating of Alfobet’s Games Library & Usability
A robust games collection is the heart of any UK casino worth its weight in the gold stuff. Shall we see how Alofbet fared under my microscope?
| What I checked | Score | Why this score? |
| Games Library and Navigation | 6/10 | The catalogue is a decent size but there aren’t many RNG tables, Crash or plinko and zero scratchcards. I had issues with navigation due to basic filtering options. |
| Software Providers and Game Integrity | 3/5 | There are around 25+ with the biggest developers included. Once again, there is no filter for these, so players will need to manually search for games. Alfobet states that its games are tested by iTechLabs, please be sure to verify this independently before you start to play. |
| UX/UI Experience | ||
| Site Navigation & Design | 2/2.5 | The theme is appealing and the layout was easy for me to navigate. I did come across a few broken links though. |
| Mobile Experience | 2/2.5 | I’ve deducted half a point as at the time of my review, Alfobet didn’t have an iOS mobile app. |
| Alfobet has an admirable slots selection but further effort is needed to bring things up to scratch! |
| The score is 13/20. |
Alfobet’s Customer Support
UK players can get support around the clock via easy-to-locate channels.
| Contact: | Average Answer Time | |
| [email protected] | Up to 48 hours | |
| Live chat | 24/7 | A few minutes |
| X | @alfo_bet | N/A |
| Alfobet | Up to 48 hours |
Languages: English.
Help Centre: There are plenty of FAQs but key info such as minimum deposit and withdrawal amounts was missing. Many links were broken too.
Other resources: I found the official X account but at the time of my Alfobet review this had been suspended by X.
My Rating of Alfobet’s Customer Support
Like many of the Aspire-operated casinos, Alfobet uses the C.A.R.E ethos. This means ‘Customers Are Really Everything’, but is this really the case?
| What I checked | Score | Why this score? |
| Opening an Account | 1/2 | I did this in just 2 quick steps. Full KYC document checking can take up to 48 hours though, which is a heavy wait. |
| Availability & Response Time | 0.5/2 | My live chats were answered quickly but I didn’t receive a response to any of my emails. I was assured that the turnaround for these is usually 48 hours, which is still too long IMO. The agents on chat were friendly but seemed to be copying and pasting info, which didn’t answer some of my queries. |
| Contact Options | 1.5/2 | Alfobet offers live chat, FB and email support. |
| Clear Contact Options | 2/2 | I used the floating chat widget or sent an email via the contact form. |
| Help Centre & Self-Service Options | 1/2 | There are basic FAQs which lack key info and are cluttered. |
| Alfobet promises exceptional support but failed to deliver for me. Hopefully you will have a better experience! |
| The score is 6/10. |
Popularity & User Testimonials
It was still early days for Alfobet when I produced this review. As such, there were minimal player testimonials and the platform was yet to have much popularity in the UK.
| It’s too soon to form a concrete opinion based on player ratings |
| For that reason I am awarding a 5/10, to keep things fair. I will monitor the situation though and update the review if things change. |
Alfobet – Did It Leave Me Feeling Wowed?
If I was a sports bettor, then yes I’d probably love it. The site offers more promos and bonuses for sports fans and good odds. But that’s not why we’re here, and it’s a shame that there are just tournaments to ‘reward’ existing players.
The games selection includes slots and live dealer tables but does lack in some genres. Payments for me were smooth and the welcome offer added a bit of zing to my new player experience. But there is more focus on sports than casino. Hopefully this changes as the platform becomes more established.
Other Casinos To Try if You Like Alfobet
If you enjoy the slots-focused lobby of Alfobet, then why not check out these UK casino reviews?
Frequently asked questions
As a trusted expert writer with over nine years in the online gambling industry, Nicola produces honest and engaging casino reviews and content for UK players. She has experience working with operators and in editorial roles.