Luck.com

An intriguing new slot site with a distinctive design and unique gaming platform

Luck.com brings a fine selection of online casino games, unique features and game development by some of the industries' best providers. This review will highlight exactly why players are loving this casino.

Luck.com

Luck.com
77
77
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£100 Bonus Wagering 35x
225 Freespins Wagering 35x
18+ | Play Responsibly | Begambleaware.org | Availalbe for new registered accounts only. Get 20 Free Spins (FS) immediately after complete registration, followed by 20 spins every day for the next 4 days. Max win post wagering (WR): £10. Plus For on-deposit, min £10 dep. Max stake with Bonus active is £5. 100 FS for the 1st dep. 50% Bonus up to £100 for the 2nd dep. 25 FS for the 3rd dep. All bonuses expire 7 days after dep. Max win with post WR per dep bonus: £100. FS valued at 10p and locked to selected games. 35x WR on all FS and bonuses. Further T&Cs apply. | Terms & conditions apply.
77
Rating
Popularity

Luck.com is a fresh casino that's had a great start

75/100 Reviewed by CasinoHawks.com

Luck.com's fair terms can be found in the bottom of each page

80/100 Reviewed by CasinoHawks.com

The well-designed Luck.com website provides easy access to the games

80/100 Reviewed by CasinoHawks.com

Luck.com has friendly customer support, but it's not available 24/7

75/100 Reviewed by CasinoHawks.com

Summary

Luck.com is a young but promising casino that's primarily focused on slots. As such, it has a great selection of all the latest titles, as well as bonuses focused on these games. However do note that the live casino section is lacking, while customer support is not available 24/7.
Great selection of slots
Nice variety of bonus offers
Live RTP feature for top slots
Very few live casino games
Customer support not available 24/7

Details

Name
Luck.com
Launched
2023
Licenses
UKGC ref. 42739
VIP program
No

Casino features

24/7 Casinos, Mobile, Mobile app,

Payment

Payment options

Mastercard Debit Mastercard Debit
PayPal PayPal
Trustly Trustly
Visa Debit Visa Debit

Deposit

Minimum deposit
£4

Withdrawal

Minimum withdrawal
£5

Customer Service

Email

Email support
Email address

Live chat

Live chat support

Luck.com Review

Is that luck in the air, or is it simply time for the Casinohawks Luck.com review? Well, it’s actually the latter, so follow the steps below to see all the aspects of the Luck Casino we will be covering. 

  1. Luck.com’s licences 
  2. The bonus offers
  3. How to open a new Luck.com account
  4. The payment methods available
  5. The game selection
  6. How withdrawals work
  7. What do you do if you run into issues 
  8. The overall play experience

Luck.com licensing, safety and trustworthiness

The first and most important thing one needs to check in any online casino is its licence. In the case of us Brits, this needs to be issued by a specific entity – the UK Gambling Commission. Luck.com is covered here, since operator Viral Interactive is indeed appropriately licenced and regulated.

Luck.com – Complete list of licences

  • UKGC ref. 42739 

What makes Luck.com safe

While being licenced is, as mentioned earlier, the most important thing, an online casino still needs to reassure us that it is a truly safe place to play. Here is how Luck.com fares from this aspect: 

  • Luck.com uses reputable payment methods to handle your funds.
  • Data security is ensured through the use of SSL encryption.
  • The games you play come from providers that are similarly licenced by the UKGC

Luck.com awards and recognitions

Luck.com is still to receive any industry recognition or awards, but we’ll make sure to update this review should this situation change. 

A good first impression 
Luck.com leaves a good first impression, thanks to its UKGC licence and reassurance of security and fair play. 

Welcome offers and promos – Grab a bonus at Luck.com

Bonuses are a great way for casinos to show off what they have on offer, and Luck.com is no exception here. Check out the various offers and promotions that are in store at Luck Casino!

Luck welcome bonus

Luck.com new player bonus

The Luck.com welcome offer brings both a no deposit bonus and a deposit match bonus, allowing you to claim up to £100 in bonus funds and a total of 225 bonus spins across your first three deposits. Here is how it works:

  1. You will get 100 no deposit bonus spins on Sky Piggies as soon as your account is verified. You will receive the spins in batches of 20 over the next 5 days. 
  2. Once you make a first deposit of £10 or more you will get 100 spins on the slot Cash Mine. 
  3. Make a second deposit of £10 or more for a 50% deposit match bonus that can reach up to £100. 
  4. Make a third deposit of £10 or more for 25 spins on the Inca Gems slot.

Note that both bonus funds and spins have a wagering requirement of 35x, and each spin is worth 10p. 

Luck.com free spins offer

There are plenty of ways through which you can get bonus spins at Luck.com. Take the regular New Game, which awards you with spins on a recently released slot if you make a deposit of £10 or more. Then there’s Friday Freeday, where you can get 30 spins on a specific game with a £20 deposit every Friday. 

You can also get free spins when playing on the Luck.com iOS and Android casino app. These offers change regularly, and all you need to do is to log in to the app and tap on the Giftbox icon. 

Luck.com no deposit bonus

Luck.com’s no deposit bonus is part of the welcome offer described above. 

Luck.com cashback bonus

Luck.com does not currently offer a cashback bonus

Luck.com promotions and tournaments

Tournament fans should find plenty to enjoy at Luck.com. For instance, there are regular Drops & Wins tournaments on Pragmatic Play games complete with big monthly prize pools. There are two different Drops & Wins tournaments to participate in, one taking place on slots and the other on live casino titles, meaning there is something for everyone to enjoy! 

Luck.com VIP program

Luck.com does not have a VIP program

Luck Casino’s  Live RTP
Another interesting feature found at Luck.com is Live RTP, which shows you the current RTP of a number of daily hot slots. We can’t tell if this can actually lead to bigger wins, but it’s something fun that’s we think can be worth checking out. 

How to register a new account with Luck.com

Luck.com new account registration

Registering a new account with Luck.com is a simple affair that involves exactly three steps. Once you visit the casino using our link, click on the Join button to start the registration process. Enter your phone number, email address, and password, then click Continue. Enter the code sent to your phone, then continue with your details to complete the registration. 

Documents and information you need to share with Luck.com to open an account

Like other UK casinos, Luck.com is required to verify your identity for Know Your Customer (KYC) purposes. This means you’ll need to supply proof of identity and a proof of address. This can be done by sending a scan or photo of any of the following documents: 

  • Photo ID – passport, identity card, or photo driving licence that includes your photograph and signature. 
  • Proof of address – statement from a bank, building society, or credit card company, or statement from your mortgage lender, or rates, council tax, or utility bill that is not more than 3 months old. 

You can upload your documents to the “Upload Documents” section of your account page in JPEG, PNG, or PDF format. 

Verification within 24 hours
Luck.com says that it will verify your documents in no more than 24 hours. Of course, this depends on you uploading them properly! 

Luck.com payment methods

You will need to deposit real money in order to play games at a casino, which means the site requires a variety of payment methods. Here is what Luck.com offers as far as payment methods go: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa debit£4£7,500Instant1-2 working days
Mastercard debit£4£7,500Instant1-2 working days
PayPal£4£7,500Instant1-2 working days
Trustly£4£10,000Instant1-2 working days
Fonix£4Instant
More e-wallet support required 
While Luck.com uses reputable payment methods, we think it could support more options, especially when it comes to e-wallets. 

Cryptocurrencies available at Luck.com

Like other licenced UK casinos, Luck.com does not accept cryptocurrencies as a payment method. 

Games you can play at Luck.com

Are you feeling lucky? Maybe that means it’s time to check out the games available at Luck.com! This casino is mainly focused on slots, but it also has a number of live casino games and that British favourite, Bingo. 

Exclusive games and branded tables

Luck casino games

So far we haven’t found any games that are exclusive to Luck.com, or tables featuring its branded. That said, the situation might change in the future should this casino continue to grow! 

Recommended slots you can play at Luck.com

Luck.com has a Recommended Games section that points out some of its most popular slots. This is a good mix of both classic and new titles, as the famous likes of Big Bass Bonanza and Reactoonz rub shoulders with recently released slots such as Alive! Megaways and Fortune Rewind. You can be certain you’ll find something you’ll enjoy here! 

Exquisite live dealer table available in Luck.com

Luck live casino

We have to admit that Luck.com’s live casino offering is a bit lacking, consisting primarily of Live Roulette, Baccarat, and Blackjack titles from Skywind and Pragmatic Play. 

Game Shows you can play in Luck.com

There is just one game show available at Luck.com, and it can be found in the Live Casino section. This is Joker’s Wheel, a fun game developed by Skywind. 

Popular game providers Luck.com works with

The games found at Luck.com are developed by some of the biggest names in the online gambling industry. Among these are Pragmatic Play, Play’n GO, and Skywind Group, which are behind the biggest slots found at this casino. 

Slots, bingo, and… not enough live casino games?
Luck.com has a fine selection of slots, and even has Pragmatic Play supply a fun range of bingo games, but sadly the live casino game selection is somewhat starved. That said, we hope it gets further fleshed out soon! 

Time to collect your winnings? Here’s how to withdraw your money from Luck.com

It’s easy to withdraw your funds from Luck.com once you’re done for the day. Here’s how to do it: 

Step by step guide on how to withdraw from Luck.com

  1. Open the left-hand menu
  2. Click “My Account”
  3. Click “Withdraw”
  4. Enter your required amount and necessary details 
  5. Request withdrawal 

Other important information to know when withdrawing

Note that once the casino confirms your withdrawal request, the amount should be visible in your bank account within the same day of processing. In addition, the casino will notify you of the withdrawal by email. 

Painless withdrawals with no fees
In our experience, withdrawing your finds from Luck.com is a painless affair – so long all your details are in order. Best of all, no fees are involved! 

Luck.com’s customer support

Luck.com offers customer support every day, but with a catch – it’s only available between 6:00 and 22:00 GMT. This is bad news for the night owls, who might bump into issues while playing during the later hours.

Contact:Average Answer Time
email[email protected]Up to 24 hours
phonen/a
live chatAvailable on site every day from 6:00 to 22:00 GMT 2-3 minutes
Twitter @Luck_casino_uk 
Facebook Luck.com

In addition to customer support via chat and email, Luck.com has an extensive FAQ section in which you can find solutions to common problems. You can find this under “Support” in the bottom links of the homepage. 

Helpful support, just not available 24/7
While it’s good that Luck.com’s customer support is available 7 days a week, we still hope it will be upgraded to 24/7 in the near future. 

The overall play experience in Luck.com

The Luck Casino site is clean and nicely designed, with bright shades of orange contrasting with the white and grey used throughout. The top menu, as does the left menu, makes it easy to navigate between different kinds of games. It’s not the flashiest casino site we’ve seen, but it does the job well enough!  

Luck.com mobile experience

The Luck.com site is fully optimised to run on mobile devices, making it perfect for mobile casino fans. In case you prefer downloading a casino app, then you’re in luck – Luck.com has apps for both Android and iOS devices, and these come complete with exclusive bonuses! 

A great place to play no matter the device 
You can easily access the Luck Casino site on your PC, laptop, smartphone, or tablet, and you should have a fun experience every time. 

Responsible gambling in Luck.com

Luck.com takes responsible gaming seriously, as seen with the tools it offers for players. These include deposit limits, loss limits, wagering limits, time limits, opt-out, and self-exclusion. It also offers contacts for organisations who can further help players through the Take Time To Think campaign organised by the Betting and Gaming Council. 

Luck.com takes care of players
The tools available for players at Luck.com show that this casino truly cares. 

It’s all about the luck of the draw! 

Overall, Luck.com is a fine online casino to visit, thanks to its great selection of slots and plentiful bonuses. The Live RTP feature is also interesting, as it suggests which slots are currently “hot” or “cold.” The limited selection of live casino games and lack of 24/7 customer support do dock it a few points, but we still think it’s worth giving the Luck Casino a visit. 

Other casinos to play at if you like Luck.com

Frequently asked questions

It depends on the bonus. You might need to make a deposit, or you can simply find it credited directly to your account.
Yes. Login and check the Bonus button in the top-right corner. This will show the wagering details of your current bonuses.
If a deposit is not credited to your account the best thing to do is to contact customer support via chat or email.
When you make a deposit, it goes straight in your cashable credit. This has a one time wagering requirement.
If your connection is interrupted, you will be taken back to the game you were playing. Your account will not be affected by any interruption to your internet connection.
Unfortunately, Luck.com does not allow customers to play demo versions of games for free.
Author
Casino Analyst
With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.
Luck.com
£100
Bonus
225
Freespins

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