90
Rating
Popularity

Jackpot.com is a much smaller casino in the UK market and is more known for its lottery sales than anything. This score will rise as the casino continues to add more games to its catalogue.

85/100 Reviewed by Marco Attard

The current exclusive offer you'll find at Jackpot.com is 50 no wager spins, making this one of the best welcome offers currently available at UK casinos.

100/100 Reviewed by Marco Attard

Jackpot.com's platform is overall easy to navigate, making it easy for most users to seek out the types of games they are looking for.

90/100 Reviewed by Marco Attard

Jackpot.com Casino offers multiple channels for support, including live chat, phone, and email. Unfortunately, live chat support is not 24/7.

95/100 Reviewed by Marco Attard

Summary

Jackpot.com is an excellent lottery site where you can join syndicates. The lotteries are straightforward, with simple scoring systems and are easy to navigate and play. Bonus games, such as scratchcards, provide extra entertainment and make an excellent addition to this fantastic site. Areas for growth include more more table and live casino games, together with 24-hour customer support.
No deposit fees
Unique lotteries
Accepts most payment methods
Customer support is not 24/7

most popular slots at Jackpot.com

Details

Name
Jackpot.com
Launched
2016
Licenses
Jackpot.com is operated by Lottomatrix Operations Ltd a company registered in Malta with company number C-80365 and registered office at: Level 3 (Suite No.1969), Tower Business Centre, Tower Street, Swatar, Birkirkara BKR 4013, Malta). Licenced and regulated in Great Britain by the Gambling Commission under account number 49262.
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Bank Transfer Bank Transfer
boku boku
Maestro Maestro
Mastercard Debit Mastercard Debit
Neosurf Neosurf
Neteller Neteller
PayPal PayPal
PaySafeCard PaySafeCard
Skrill Skrill
sofort sofort
Trustly Trustly
Visa Debit Visa Debit

Deposit

Minimum deposit
£5

Withdrawal

Minimum withdrawal
£1

Customer Service

Telephone

Telephone support
Telephone number
+441515414507

Email

Email support
Email address

Live chat

Live chat support

Jackpot.com Review

Jackpot.com is a unique UK casino site that offers slot, online and live casino games together with a variety of lotteries. The lotteries include Powerball, MegaMillions and other national, international, and state lotteries. The site also hosts weekly games, and customers can even join syndicates to collectively play multiple lines for a draw on Lotto and Thunderball.  

What you’ll find in this Jackpot.com Casino Review

The CasinoHawks online casino review process involves following a specific set of steps. This is what they involve:

  1. Licences
  2. Bonus and offers analysis 
  3. How easy it is to open a new account
  4. What you need to know about deposit methods
  5. What the game selection is like
  6. How withdrawals work
  7. The mobile experience
  8. What to do if you run into issues

Jackpot.com Licensing, Safety and Trustworthiness

Jackpot.com is owned and operated by Lottomatrix Operations, a Malta-based company that runs a number of lottery and casino sites. It has two main licenses, one with the Malta Gaming Authority and, most importantly for us in the UK, with the UK Gambling Commission (UKGC). 

Jackpot.com licenses

Licensed by the UKGC under account number 49262

What makes Jackpot.com safe

Considering you are playing using your personal details and real-money funds, security at any online casino is paramount. Here is how Jackpot.com ensures your protection: 

  1. Safety of funds – Jackpot.com only uses reputable payment methods, while all personal and payment details are encrypted using 128-bit SSL security. 
  2. Security of personal information – the casino’s privacy policy describes how all personal data is covered by the General Data Protection Regulation (GDPR) and other data protection laws. 
  3. Game fairness – the UKGC license ensures the games running on the Jackpot.com website are truly random and, as such, fair. 
A Reputable History 
Jackpot.com has been online since 2016, and overall we’ve only heard good things about it. These positive opinions were mirrored by our own experience, at least when it comes to security and the fairness of the games on offer. 

Welcome Offers and Promos at Jackpot.com 

Jackpot.com welcome offer
Catch some Free Spins with the Jackpot.com welcome offer!

Bonuses and promotions are the best reasons to join a new casino, and in this case Jackpot.com has something that’s exclusive to CasinoHawks readers! Read on if you want to find out more…

New Player Bonus: Play with £15 and Get 15 No Wager Free Spins

Join Jackpot.com using our link and you stand to get 50 no wager free spins on Big Bass Bonanza! To take advantage of this offer, first register your account before making a deposit of at least £15. Use that deposit to bet £15 on any of the qualifying games within 48 hours of your first deposit, and you will find 50 free spins on your account. The free spins can only be used on Big Bass Bonanza, and while they don’t have a wagering requirement the maximum win you can withdraw from them is £100. They also must be used within 7 calendar days from the day they were credited in your account. 

Jackpot.com Free Spins Offer

We couldn’t find any free spins offers on Jackpot.com, at least when it comes to slots or other casino games. At the time of writing the site has a 6 free lines offer where you get 6 lines for the JackpotLotto if you buy 3 lines for the EuroMillions lottery. 

Jackpot.com No Deposit Bonus

Currently Jackpot.com has a bonus without deposit offer. 

Jackpot.com Cashback Bonus

Jackpot.com has a 10% cashback offer on losses when playing casino and live casino games. To take advantage of this promotion you first need to opt-in before playing select casino and live casino days from Monday to Friday between 14:00 and 18:00 BST. This way you can get a 10% cashback of up to £30 on your net losses within 24 hours. Some games are not available for this cashback offer, namely The Wishmaster, Pearls of India, Forsaken Kingdom, 100 Bit Dice, Wheely Wheely Big Win, 1000x Busta, Book of 99, Gold Digger Mines, Spaceman, Mines Dare 2 Win, 98 Bounty Hot 1, Bust, Coin Miner, To Mars and Beyond, Coin Field, Jet Lucky 2, Skyliner, Blood Suckers, Dead or Alive, and 1429 Uncharted Seas.

Jackpot.com Promotions and Tournaments

Jackpot.com also runs regular tournaments. One of these is the £500 Cash Tournament, which runs on a weekly basis. As the name suggests it indeed has a £500 prize pool, and the aim is to get the highest spin to win ratio by playing the selected games. There is also a Prize Drop tournament, which at the time of writing features a £250,000 prize pool. You can check the current tournaments in the banners found on top of the Casino and Slots sections of the site. 

Jackpot.com VIP Program 

Jackpot.com does not have a VIP program available. 

Limited Promotions, but Fun Tournaments
The selection of promotions available at Jackpot.com is limited to just the Welcome Offer, unfortunately. That said we do enjoy a good tournament, and cashback offers are quite rare these days so the one on offer here is welcome. 

deal while you can!


How to Register A New Account With Jackpot.Com 

Jackpot.com registration 1
Jackpot.com registration 2

Registering a new account with Jackpot.com is a simple 2-step affair. First, enter your name, surname, email address and password. Second, enter your address together with your phone number and date of birth. Following that you need to verify your account, something we will get to in the next section of this review. 

Documents and information you need to share with Jackpot.com to open an account

UKGC regulations require online casinos to verify the identity of their customers. For this you need to submit 2 documents, one for the identity check and the other for address verification. Here is what you can send for each of these checks:

Identity check: 

  • National passport
  • Identity card
  • Driving license

Address verification: 

  • Utility bill (water, electricity, gas, internet or landline phone) issued within the last 3 months
  • Bank statement issued within the last 3 months
  • Tax bill 

Note that all details on your documents must match those you used in your account registration. In addition, all details on these documents need to be clearly visible. 

Fast and Easy Registration 
While Jackpot.com says that document verification can take up to 72 hours it took much less than that in our experience. Either way, you will receive a confirmation email once your account is successfully verified, and if that’s not the case then the customer support team will help you through the process. 

Jackpot.com Payment Methods 

Jackpot.com offers a variety of payment methods and is better than most lottery sites out there. The payments are swift, and there are no deposit fees charged.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa Debit£10£1000Instant1-3 days
Mastercard Debit£10£1000Instant1-3 days
Neteller£10[Amount]Instant
Skrill£10Instant
Sofort£10Instant
Maestro£10Instant
Fast Bank Transfer£10£1000Instant1-3 days
MuchBetter£10£1000Instant1-3 days
Neosurf£10Instant
PayPal£10Instant
Paysafecard£10Instant
Trustly£10Instant
Boku£10Instant
Fast Payments With No Fees
Jackpot.com offers a full range of deposit methods, all with no fees attached. The same cannot be said for the withdrawal methods, which are few in number and limited to just £1,000 per transaction. 

Games You Can Play At Jackpot.com

Jackpot.com game selection

While Jackpot.com remains focused on lotteries, it still has a very decent selection of casino games on offer. All non-lottery titles are divided between the self-explanatory Casino, Slots and Live Casino sections, all of which are accessible from the top menu bar. Admittedly the Casino section is still populated by slots, as otherwise there are just 13 table games on offer. Things are for more lively in the Live Casino section, but the Slots section is where the casino truly shines. 

Exclusive Games and Branded Tables

There are no games at Jackpot.com which are exclusive to the site.

Recommended slots to play at Jackpot.com 

We recommend heading to the Top Choice section of the Slots to see what’s currently the best at Jackpot.com. Here you will find both the latest additions and popular titles. Among these, we will point out classics such as Starburst, Wolf Gold and Rainbow Jackpots, as well as new slots like Zeus Vs Hades Gods of War and the compellingly titled Gold Gold Gold. 

Exquisite live dealer table available on Jackpot.com 

Live dealer games and game shows
Live dealer games and live game shows are available a Jackpot.com Casino!

Jackpot.com brings the classic live casino experience through various roulette, blackjack, baccarat and poker live tables. These are all powered by Playtech, which is one of the best-known names in the live casino business. In case you want to spice up your night there are also some special Quantum and Mega Fire Blaze variants that add multipliers and other exciting features into the mix! 

Game Shows you can play in Jackpot.com

The casino game shows can be found in the Live Casino section. There are just 8 of these, all from Playtech. Our favourites include the classic The Money Drop Live and Deal Or No Deal The Big Draw, while Hi-Lo Club and Buffalo Blitz Live promise something different. 

Game Providers 

Jackpot.com counts on a number of popular providers for its titles, with Playtech being the main one. Other names you’ll surely recognise include Netent, Pariplay, Microgaming, Pragmatic Play, Red Tiger and Blueprint Gaming

A Fine Selection of Slots
Jackpot.com is great for the slot lovers, with popular titles from some of the best providers in the business. The casino game selection is sadly more limited, although it does include some interesting titles such as Space Invaders Roulette and World Cup Roulette. 

Time To Collect Your Winnings? Here’s How To Withdraw Your Money From Jackpot.com 

You can withdraw any winnings to your bank account at any time from the My Account page. Here is how to do it: 

  1. Go to “My Account” by clicking the button in the top right corner
  2. Click the “Account Information” tab
  3. Click the “Withdrawal” button
  4. Select the amount you want to withdraw 
  5. Click “Withdrawal” 
  6. Choose your payment method 
  7. Fill in your details in the required fields
  8. Click on “Withdraw Now” to complete the transaction 

Other important information to know when withdrawing

You can withdraw a minimum of £5, while the maximum withdrawal amount can be £1,000. In case you need to withdraw more than this maximum amount, then you need to request separate withdrawals, each of which can reach up to £1,000. 

Simple Withdrawals With Jackpot.com
Jackpot.com’s withdrawal process is quite straightforward, with payments taking up to 72 hours to reach your account (less if you use a debit card or eWallet). In case your withdrawal is refused then you will receive an email from customer support explaining why this is the case. 

Jackpot.com Customer Support 

Customer support is where Jackpot.com loses some points. The Customer Experience Team is polite, well-informed and eager to help, but while it can be accessed through both phone and live chat it is not available 24/7. That said, you can also send an email, as well as a message using Facebook Messenger. 

ContactAverage Answer Time
email[email protected]Within 24 hours
phone+441515414507 between 10:00 and 22:00 GMTUp to 5 minutes
live chatAvailable on the site between 10:00 and 22:00 GMTUp to 5 minutes
Facebook Jackpot.com

In addition to the above means of contacting customer support, Jackpot.com has an extensive Help Center covering common queries and technical issues.  

Great Support, Just Not Available 24/7
In this day and age we expect an online casino to feature 24/7 support, and Jackpot.com fails in this regard. Good thing that the customer support agents are helpful once you can contact them! 

The Mobile Experience 

Jackpot.com does not offer a mobile app, but it doesn’t need to – its simply designed website runs perfectly on any device able to handle an internet browser. The same can be said for the games, which are built using HTML5 technology and, as such, can be played on any device without the need for any additional downloads.  

Jackpot.com, on the Go!
A mobile-friendly site means you can visit Jackpot.com to enjoy the games on offer anytime and anywhere. 

Responsible Gambling 

Jackpot.com’s Responsible Gaming section can be found in the bottom of each page under the heading “Player Protection.” This lists the tools the casino has to offer in this aspect. You can set deposit limits, reality checks, time outs and self-exclusion, as well as use a self-assessment tool to check whether you are suffering from the symptoms of problem gaming. There are also recommended organisations that can help, which include Gamstop, Gambless and Gamcare. 

Customer Support Can Help
As well as the tools listed in this section, Jackpot.com also says points out that you can contact its Customer Experience Team to help with self-exclusion and self-assessment when it comes to problem gambling. 

Awards and Recognition 

Jackpot.com is still to receive any industry awards. 

A Site Where You Can Hit the Jackpot?

While the focus of Jackpot.com remains on lotteries and instant-win games such as scratch cards, it does have a surprisingly good online casino offering – if one that can be improved even further through the addition of more promotions and table games, not to mention 24/7 customer support. That said, this is a site that is well worth checking out, especially if you enjoy lotteries together with online casino titles. 

Other casinos to play at if you like Jackpot.com 

Mr Vegas

Barz 

Mr Rex

Frequently asked questions

Jackpot.com accepts payments from popular providers that include Visa, Mastercard, PayPal and Paysafecard, among others.
Jackpot.com has a maximum withdrawal limit of £1,000, irrespective of the method you use.
Jackpot.com provides a set of tools designed to help you stay in control of your gambling, including deposit limits, reality checks, and self-exclusion.
Jackpot.com is licensed by the UK Gambling Commission (UKGC), making it both safe and legal to play at.
The Customer Experience team will first notify you if you win a top prize or jackpot. Following that you need to get in touch with customer support to receive your winnings, and you might be asked to participate in the news of your big win.
Press the "Withdraw" button in the My Account section to get started with the withdrawal process, then follow the on-screen instructions.
Author
Casino Analyst
With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.
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£0
Bonus
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No Wager Spins

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