Jackpot.com is a unique UK casino site that offers slot, online and live casino games together with a variety of lotteries. The lotteries include Powerball, MegaMillions and other national, international, and state lotteries. The site also hosts weekly games, and customers can even join syndicates to collectively play multiple lines for a draw on Lotto and Thunderball.
What you’ll find in this Jackpot.com Casino Revie
The CasinoHawks online casino review process involves following a specific set of steps. This is what they involve:
- Bonus and offers analysis
- How easy it is to open a new account
- What you need to know about deposit methods
- What the game selection is like
- How withdrawals work
- The mobile experience
- What to do if you run into issues
Jackpot.com Licensing, Safety and Trustworthiness
Jackpot.com is owned and operated by Lottomatrix Operations, a Malta-based company that runs a number of lottery and casino sites. It has two main licenses, one with the Malta Gaming Authority and, most importantly for us in the UK, with the UK Gambling Commission (UKGC).
Licensed by the UKGC under account number 49262
What makes Jackpot.com safe
Considering you are playing using your personal details and real-money funds, security at any online casino is paramount. Here is how Jackpot.com ensures your protection:
- Safety of funds – Jackpot.com only uses reputable payment methods, while all personal and payment details are encrypted using 128-bit SSL security.
- Game fairness – the UKGC license ensures the games running on the Jackpot.com website are truly random and, as such, fair.
|A Reputable History
|Jackpot.com has been online since 2016, and overall we’ve only heard good things about it. These positive opinions were mirrored by our own experience, at least when it comes to security and the fairness of the games on offer.
Welcome Offers and Promos at Jackpot.com
Bonuses and promotions are the best reasons to join a new casino, and in this case Jackpot.com has something that’s exclusive to CasinoHawks readers! Read on if you want to find out more…
New Player Bonus: Play with £15 and Get 15 No Wager Free Spins
Join Jackpot.com using our link and you stand to get 50 no wager free spins on Big Bass Bonanza! To take advantage of this offer, first register your account before making a deposit of at least £15. Use that deposit to bet £15 on any of the qualifying games within 48 hours of your first deposit, and you will find 50 free spins on your account. The free spins can only be used on Big Bass Bonanza, and while they don’t have a wagering requirement the maximum win you can withdraw from them is £100. They also must be used within 7 calendar days from the day they were credited in your account.
Jackpot.com Free Spins Offer
We couldn’t find any free spins offers on Jackpot.com, at least when it comes to slots or other casino games. At the time of writing the site has a 6 free lines offer where you get 6 lines for the JackpotLotto if you buy 3 lines for the EuroMillions lottery.
Jackpot.com No Deposit Bonus
Currently Jackpot.com has a bonus without deposit offer.
Jackpot.com Cashback Bonus
Jackpot.com has a 10% cashback offer on losses when playing casino and live casino games. To take advantage of this promotion you first need to opt-in before playing select casino and live casino days from Monday to Friday between 14:00 and 18:00 BST. This way you can get a 10% cashback of up to £30 on your net losses within 24 hours. Some games are not available for this cashback offer, namely The Wishmaster, Pearls of India, Forsaken Kingdom, 100 Bit Dice, Wheely Wheely Big Win, 1000x Busta, Book of 99, Gold Digger Mines, Spaceman, Mines Dare 2 Win, 98 Bounty Hot 1, Bust, Coin Miner, To Mars and Beyond, Coin Field, Jet Lucky 2, Skyliner, Blood Suckers, Dead or Alive, and 1429 Uncharted Seas.
Jackpot.com Promotions and Tournaments
Jackpot.com also runs regular tournaments. One of these is the £500 Cash Tournament, which runs on a weekly basis. As the name suggests it indeed has a £500 prize pool, and the aim is to get the highest spin to win ratio by playing the selected games. There is also a Prize Drop tournament, which at the time of writing features a £250,000 prize pool. You can check the current tournaments in the banners found on top of the Casino and Slots sections of the site.
Jackpot.com VIP Program
Jackpot.com does not have a VIP program available.
|Limited Promotions, but Fun Tournaments
|The selection of promotions available at Jackpot.com is limited to just the Welcome Offer, unfortunately. That said we do enjoy a good tournament, and cashback offers are quite rare these days so the one on offer here is welcome.
deal while you can!
How to Register A New Account With Jackpot.Com
Registering a new account with Jackpot.com is a simple 2-step affair. First, enter your name, surname, email address and password. Second, enter your address together with your phone number and date of birth. Following that you need to verify your account, something we will get to in the next section of this review.
Documents and information you need to share with Jackpot.com to open an account
UKGC regulations require online casinos to verify the identity of their customers. For this you need to submit 2 documents, one for the identity check and the other for address verification. Here is what you can send for each of these checks:
- National passport
- Identity card
- Driving license
- Utility bill (water, electricity, gas, internet or landline phone) issued within the last 3 months
- Bank statement issued within the last 3 months
- Tax bill
Note that all details on your documents must match those you used in your account registration. In addition, all details on these documents need to be clearly visible.
|Fast and Easy Registration
|While Jackpot.com says that document verification can take up to 72 hours it took much less than that in our experience. Either way, you will receive a confirmation email once your account is successfully verified, and if that’s not the case then the customer support team will help you through the process.
Jackpot.com Payment Methods
Jackpot.com offers a variety of payment methods and is better than most lottery sites out there. The payments are swift, and there are no deposit fees charged.
|Average Deposit Time
|Average Withdrawal Time
|Fast Bank Transfer
|Fast Payments With No Fees
|Jackpot.com offers a full range of deposit methods, all with no fees attached. The same cannot be said for the withdrawal methods, which are few in number and limited to just £1,000 per transaction.
Games You Can Play At Jackpot.com
While Jackpot.com remains focused on lotteries, it still has a very decent selection of casino games on offer. All non-lottery titles are divided between the self-explanatory Casino, Slots and Live Casino sections, all of which are accessible from the top menu bar. Admittedly the Casino section is still populated by slots, as otherwise there are just 13 table games on offer. Things are for more lively in the Live Casino section, but the Slots section is where the casino truly shines.
Exclusive Games and Branded Tables
There are no games at Jackpot.com which are exclusive to the site.
Recommended slots to play at Jackpot.com
We recommend heading to the Top Choice section of the Slots to see what’s currently the best at Jackpot.com. Here you will find both the latest additions and popular titles. Among these, we will point out classics such as Starburst, Wolf Gold and Rainbow Jackpots, as well as new slots like Zeus Vs Hades Gods of War and the compellingly titled Gold Gold Gold.
Exquisite live dealer table available on Jackpot.com
Jackpot.com brings the classic live casino experience through various roulette, blackjack, baccarat and poker live tables. These are all powered by Playtech, which is one of the best-known names in the live casino business. In case you want to spice up your night there are also some special Quantum and Mega Fire Blaze variants that add multipliers and other exciting features into the mix!
Game Shows you can play in Jackpot.com
The live casino game shows can be found in the Live Casino section. There are just 8 of these, all from Playtech. Our favourites include the classic The Money Drop Live and Deal Or No Deal The Big Draw, while Hi-Lo Club and Buffalo Blitz Live promise something different.
Jackpot.com counts on a number of popular providers for its titles, with Playtech being the main one. Other names you’ll surely recognise include Netent, Pariplay, Microgaming, Pragmatic Play, Red Tiger and Blueprint Gaming.
|A Fine Selection of Slots
|Jackpot.com is great for the slot lovers, with popular titles from some of the best providers in the business. The casino game selection is sadly more limited, although it does include some interesting titles such as Space Invaders Roulette and World Cup Roulette.
Time To Collect Your Winnings? Here’s How To Withdraw Your Money From Jackpot.com
You can withdraw any winnings to your bank account at any time from the My Account page. Here is how to do it:
- Go to “My Account” by clicking the button in the top right corner
- Click the “Account Information” tab
- Click the “Withdrawal” button
- Select the amount you want to withdraw
- Click “Withdrawal”
- Choose your payment method
- Fill in your details in the required fields
- Click on “Withdraw Now” to complete the transaction
Other important information to know when withdrawing
You can withdraw a minimum of £5, while the maximum withdrawal amount can be £1,000. In case you need to withdraw more than this maximum amount, then you need to request separate withdrawals, each of which can reach up to £1,000.
|Simple Withdrawals With Jackpot.com
|Jackpot.com’s withdrawal process is quite straightforward, with payments taking up to 72 hours to reach your account (less if you use a debit card or eWallet). In case your withdrawal is refused then you will receive an email from customer support explaining why this is the case.
Jackpot.com Customer Support
Customer support is where Jackpot.com loses some points. The Customer Experience Team is polite, well-informed and eager to help, but while it can be accessed through both phone and live chat it is not available 24/7. That said, you can also send an email, as well as a message using Facebook Messenger.
|Average Answer Time
|Within 24 hours
|+441515414507 between 10:00 and 22:00 GMT
|Available on the site between 10:00 and 22:00 GMT
In addition to the above means of contacting customer support, Jackpot.com has an extensive Help Center covering common queries and technical issues.
|Great Support, Just Not Available 24/7
|In this day and age we expect an online casino to feature 24/7 support, and Jackpot.com fails in this regard. Good thing that the customer support agents are helpful once you can contact them!
The Mobile Experience
Jackpot.com does not offer a mobile app, but it doesn’t need to – its simply designed website runs perfectly on any device able to handle an internet browser. The same can be said for the games, which are built using HTML5 technology and, as such, can be played on any device without the need for any additional downloads.
|Jackpot.com, on the Go!
|A mobile-friendly site means you can visit Jackpot.com to enjoy the games on offer anytime and anywhere.
Jackpot.com’s Responsible Gaming section can be found in the bottom of each page under the heading “Player Protection.” This lists the tools the casino has to offer in this aspect. You can set deposit limits, reality checks, time outs and self-exclusion, as well as use a self-assessment tool to check whether you are suffering from the symptoms of problem gaming. There are also recommended organisations that can help, which include Gamstop, Gambless and Gamcare.
|Customer Support Can Help
|As well as the tools listed in this section, Jackpot.com also says points out that you can contact its Customer Experience Team to help with self-exclusion and self-assessment when it comes to problem gambling.
Awards and Recognition
Jackpot.com is still to receive any industry awards.
A Site Where You Can Hit the Jackpot?
While the focus of Jackpot.com remains on lotteries and instant-win games such as scratch cards, it does have a surprisingly good online casino offering – if one that can be improved even further through the addition of more promotions and table games, not to mention 24/7 customer support. That said, this is a site that is well worth checking out, especially if you enjoy lotteries together with online casino titles.