80
Rating
Popularity

A growing brand launched in 2019

80/100 Reviewed by Marco Attard

All terms and conditions can be found in the bottom of each page

81/100 Reviewed by Marco Attard

Simple site with a clean and friendly design

85/100 Reviewed by Marco Attard

Friendly service that is not available 24/7

70/100 Reviewed by Marco Attard

Summary

Launched in 2019 and operated in the UK by AG Communications Ltd, GreenPlay brings a straightforward gaming experience complete with a selection of over 900 titles. Check out the welcome offer, which brings both bonus cash and spins! Find out what else this casino has in store for UK players in our review…
Clearly laid out site that takes you straight to the games
Regular promotions that feature some of the best games from the biggest providers
Secure site with a UKGC license
Live chat is not available 24/7
Rewards program is not available for UK players

Details

Name
GreenPlay
Launched
2023
Licenses
UKGC account no. 39483
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Payment

Payment options

astropay astropay
Euteller Euteller
giropay giropay
Interac Interac
Mastercard Debit Mastercard Debit
MuchBetter MuchBetter
Neteller Neteller
PayPal PayPal
PaySafeCard PaySafeCard
Skrill Skrill
sofort sofort
Trustly Trustly
Visa Debit Visa Debit

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£10

Customer Service

Live chat

Live chat support

GreenPlay Review

An online casino dressed in a fetching shade of green, GreenPlay promises a selection of over 900 games divided between slots, table games and jackpot titles. Add a mobile-optimised site and the all-important UKGC license and you get all the components necessary for a potentially great casino site. But is this the case with GreenPlay? That’s what this CasinoHawks review is all about, of course! 

What You’ll Find in this GreenPlay Review

Reviewing online casinos at CasinoHawks involves a step-by-step process covering all the aspects of the site in question. Here are the steps for you to follow: 

  1. What licenses does this casino hold? 
  2. What does the welcome offer – and any other bonuses – involve? 
  3. How easy it is to open a new account?
  4. What deposit methods are available at this casino?
  5. What is the game selection like?
  6. What to do when it’s time to withdraw your cash 
  7. Is customer support helpful?
  8. The mobile experience

GreenPlay Licensing, Safety and Trustworthiness

The top priority for any player is just how trustworthy the casino actually is. This is why you should always check what licenses the site has before you decide to open an account. GreenPlay is covered in this regard. The casino is owned by Reward Group ApS, a Danish company that owns a number of other online casinos, while the games are operated by AG Communications Limited. This is a Malta-based company that is licensed by the UK Gambling Commission (UKGC), which is crucial for all of us playing in the UK. 

GreenPlay Licenses

UK Gambling Commission account no. 39483 

What Makes GreenPlay Safe

It is important to be assured of the safety of an online casino – after all, you are trusting them with your cash! This is how GreenPlay is covered in this aspect: 

  1. Safety of funds – GreenPlay employs 128-bit Secure Socket Layer (SSL) encryption technology throughout the site. 
  2. Security of personal information – appropriate measures and an easily accessible privacy policy are in place. 
  3. Game fairness – the games you can play come from providers who are both trusted and licensed. 

All necessary information on the security measures at GreenPlay, as well as a detailed privacy policy, can be found in the links found at the bottom of each page of the site.  

The Right Security Measures in Place 
It’s clear that GreenPlay takes its security seriously – enough so that it has links detailing both its security and privacy policies right at the bottom of each page. Add the all-important UKGC license and you can stand assured this is a safe place to play at. 

GreenPlay’s Welcome Offers and Promos

It’s safe to say that the welcome offer is the best reason to join a new casino. Second to that are any promotions the casino might have in place! So join us as we check out what GreenPlay has in store for players both new and returning… 

New Player Bonus: 100 Bonus Spins When Depositing With PayPal

Join GreenPlay using our link and you stand to get no less than 100 bonus spins! This exclusive welcome offer requires you to make your first deposit of at least £10 using PayPal together with the bonus code Pay100, and will bring you 100 spins on the ever-popular slot Book of Dead. Keep in mind these spins have a 35x wagering requirement, while this offer runs until the 30th of June 2023.

GreenPlay Free Spins Offer

GreenPlay has no free spins offers in place, at least during the time of writing. 

GreenPlay No Deposit Bonus

Like the free spins, GreenPlay currently has no deposit bonus offers. 

GreenPlay Cashback Bonus

GreenPlay does offer cashback bonuses through its loyalty program, but unfortunately this is not available to players in the UK. 

GreenPlay Promotions and Tournaments

Good news for tournament fans – GreenPlay has monthly tournaments, each one featuring a different theme. We got to check out the March Madness tournament where, over a period of two weeks, players could challenge each other on a set of slots from Pragmatic Play, Spinomental, Microgaming, Wizard Games and Ruby Play for their share of a £20,000 prize pot. Participation in this tournament is simple – every £20 wagered on any of the participating slots during the promotional period gains you 1 point. The more points you get, the higher your position on the leaderboard! Make sure to follow the casino’s promotions page to keep up to date with what it has in store for you. 

GreenPlay VIP Program 

While GreenPlay does have a VIP program tied to its Rewards Points scheme, this remains unavailable for players based in the UK. 

Regular Tournaments Keep the Fun Going! 
We enjoy a good tournament here at CasinoHawks, and GreenPlay satisfies from this aspect with its regular promotions. Meanwhile, the welcome offer brings both cash and spins to get you started with the casino. 

How to Register a New Account with GreenPlay

Registering a new account with GreenPlay is a simple 2-step process. First input your email address, desired username and password in the window’s fields, before inputting your personal information in the second window. Following that you simply have to wait for the verification process to kick off. 

GreenPlay registration step 1
GreenPlay registration step 2

Documents and information you need to share with GreenPlay to open an account

The verification process requires you to forward some form of ID. This can be any of the following documents: 

  • Passport 
  • Driver’s license 
  • Any other recognised government-issued documents

In some cases the casino might ask you to provide documents to prove you have sufficient income to support your gambling activity as part of Know Your Customer (KYC) or Anti-Money Laundering (AML). This would involve documentation such as a payslip, bank statement, most recent tax return or dated proof of payment made to you. 

Quick and Simple Registration 
Joining GreenPlay is a simple case of entering your details in 2 windows before moving to the required verification process. This is an equally simple affair, so long you have photos or scans of your documents at hand, and if you’re lucky, you will only need to wait a couple of minutes before you can start playing 

GreenPlay Payment Methods 

Playing at an online casino with real money obviously requires some safe payment methods. GreenPlay has a solid range of payment options, which you can find in the table below: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISA debit£10noneInstant0-6 days
Bank Transfer£10noneInstant2-6 days
Trustly£10noneInstant0-4 days
PayPal£10noneInstant0-2 days
AstroPay£10noneInstant3 days
MuchBetter£10noneInstant0-2 days
Skrill£10noneInstant0-2 days
Paysafe Card£10noneInstantn/a
Payment Methods to Suit All Players 
GreenPlay has most of the more common online payment services available to online casino players, meaning you can easily and safely deposit your cash in order to start playing for real money.

Games you can play at GreenPlay

GreenPlay games selection

GreenPlay has a selection of over 900 games, meaning there should be something for just about every kind of player. Admittedly most of the games on offer are slots, but there are also other types of casino games, including the classic likes of roulette and blackjack, which come in both online and live variations for all to enjoy. 

Exclusive Games and Branded Tables

There are no exclusive games at GreenPlay, but the selection is broad enough to find something that’s right for you. 

Recommended Slots to Play at GreenPlay  

The slot selection at GreenPlay contains some absolute classics, such as Book of Dead, Immortal Romance and Fire Joker. Make sure to check out the New section for the latest slots added to the casino, which at the time of writing include Mystery Kingdom Mystery Bells and Shaman Spirit. 

Live Dealer Tables Available at GreenPlay

Enter the Table Games section to check out both live and online versions available at this casino. These games come from Evolution and include plenty of variations of Blackjack and Roulette, not to mention card games such as Poker and Baccarat. 

Game Shows you can play at GreenPlay

Finding the game shows available at GreenPlay is a bit tricky, since the casino lacks a dedicated section for such titles. However, it is worth making the search, since the site has the popular likes of Crazy Time, Monopoly Live and Mega Ball, among others. 

Game Providers 

GreenPlay’s library of 900+ games comes from some of the best names in the business. You are surely familiar with at least some of these – NetEnt, Play’n GO, Authentic, Playson and Pragmatic Play. These are but a few of the game providers available here, and you can check them all by clicking the “Game List” link found in the bottom of the website and then sorting the content by game provider. 

Plenty of Games, if with One Issue
The variety of games available at GreenPlay is extensive, although we do have one issue with it – there aren’t enough ways through with to sort through all of them! For instance, all table games, be they online or live, are found in the same category, while game shows lack their own separate page. A bit of better organisation would surely go a long way here. 

How to withdraw your money from GreenPlay

GreenPlay promises quick and easy payouts once it’s time to actually get your money. You can find the steps you need to follow below: 

Step-by-step guide on how to withdraw from GreenPlay

  1. Click on the “Cashier” button in the lobby. 
  2. Click on “Cash Out”.
  3. Choose one of the cashout methods. 
  4. Fill in the required information. 
  5. Click on “Cash Out Request”. 
  6. Your money will be paid out in accordance with the deposit method and your deposit balance. 

Other important information to know when withdrawing

Keep in mind that any cashout requests done using the same method within 24 hours maybe be combined in a single payment. In addition, you can check your cashout history by clicking on “My History” and then “Cashier History.”

Quick and Easy Payouts 
As a rule, withdrawals from GreenPlay are as painless as it gets, barring any issues with your choice of deposit method. 

GreenPlay Customer Support

Sadly GreenPlay customer support is best described as limited, as it consists of only a contact us page and live chat that, while available 7 days a week, is limited from 08:00 to 00:00 CET. That said, the FAQ section is fairly extensive and should cover a lot of the more common queries customers might have. 

Contact:Average Answer Time
emailVia “Contact Us” formUp to 24 hours
phonen/an/a
live chatAvailable 7 days a week from 08:00 to 00:00 CETInstant
Twitter n/an/a
Facebook n/an/a

GreenPlay claims to have a CARE (Customers Are Really Everything) approach to customer support, and while as mentioned earlier live chat is not available 24/7 the agents employed are friendly and helpful. 

Friendly Support, but Limited
GreenPlay’s customer support agents try their best to help you, but they are not available on a 24/7 basis – something we believe should be a standard among online casinos by this point. 

The Mobile Experience 

GreenPlay lacks a dedicated mobile app, but that is something that’s not really required by this point. The site has a clean design and is built using HTML5 technology, meaning it runs perfectly on any device, while most, if not all, of the games on offer should run without any issues on your smartphone or tablet, again thanks to HTML5. 

GreenPlay Gameplay on the Go! 
A mobile-friendly site means you can visit GreenPlay and play your favourite games without the need to download an app. This is something that’s becoming standard by this point, and we are glad it is the case. 

Responsible Gambling 

GreenPlay clearly links to its Responsible Gaming site as part of the information section found in the bottom of each page. This includes a quick questionnaire for any players concerned with their gambling, together with details such as protection of minors, prevention and management of compulsive gambling and tools like BeGambleAware. You can also set daily, weekly and monthly deposit limits, time outs and self-exclude for a period of at least 6 months. 

Dedicated to Safe Gaming 
GreenPlay is clearly dedicated to safe and responsible gaming, as seen by the extensive resources available on the site. In addition, you can always contact customer support if you believe you are going through symptoms of problem gaming. 

Awards and Recognition 

GreenPlay is still to receive any awards. 

An All-Round Green Time With GreenPlay! 

Overall GreenPlay is another great casino run by Reward Group ApS and AG Communications. The clean site design makes it easy to access your favourite games, and the snappy registration process ensures you’re soon spinning the reels. GreenPlay does lose some points for the fact customer support is not available 24/7, and better game organisation would be appreciated, but overall it’s still a casino that’s well worth playing at. 

Other casinos to play at if you like GreenPlay 

Frequently asked questions

Yes, GreenPlay is licensed by the UKGC meaning you can safely play here!
The GreenPlay casino contains over 900 games, the majority of which are slots. That said, there are also live casino titles and game shows for you to enjoy as well.
GreenPlay's welcome offer brings you 25 free spins to play on a selection of games, together with a 100% first deposit bonus of up to £25.
The GreenPlay site is built using HTML5, meaning you can visit and play all games using any device, be it a smartphone, tablet, laptop or desktop PC.
Author
Casino Analyst
With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.
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