An online casino dressed in a fetching shade of green, GreenPlay promises a selection of over 900 games divided between slots, table games and jackpot titles. Add a mobile-optimised site and the all-important UKGC license and you get all the components necessary for a potentially great casino site. But is this the case with GreenPlay? That’s what this CasinoHawks review is all about, of course!
What You’ll Find in this GreenPlay Review
Reviewing online casinos at CasinoHawks involves a step-by-step process covering all the aspects of the site in question. Here are the steps for you to follow:
- What licenses does this casino hold?
- What does the welcome offer – and any other bonuses – involve?
- How easy it is to open a new account?
- What deposit methods are available at this casino?
- What is the game selection like?
- What to do when it’s time to withdraw your cash
- Is customer support helpful?
- The mobile experience
GreenPlay Licensing, Safety and Trustworthiness
The top priority for any player is just how trustworthy the casino actually is. This is why you should always check what licenses the site has before you decide to open an account. GreenPlay is covered in this regard. The casino is owned by Reward Group ApS, a Danish company that owns a number of other online casinos, while the games are operated by AG Communications Limited. This is a Malta-based company that is licensed by the UK Gambling Commission (UKGC), which is crucial for all of us playing in the UK.
UK Gambling Commission account no. 39483
What Makes GreenPlay Safe
It is important to be assured of the safety of an online casino – after all, you are trusting them with your cash! This is how GreenPlay is covered in this aspect:
- Safety of funds – GreenPlay employs 128-bit Secure Socket Layer (SSL) encryption technology throughout the site.
- Game fairness – the games you can play come from providers who are both trusted and licensed.
|The Right Security Measures in Place|
|It’s clear that GreenPlay takes its security seriously – enough so that it has links detailing both its security and privacy policies right at the bottom of each page. Add the all-important UKGC license and you can stand assured this is a safe place to play at.|
GreenPlay’s Welcome Offers and Promos
It’s safe to say that the welcome offer is the best reason to join a new casino. Second to that are any promotions the casino might have in place! So join us as we check out what GreenPlay has in store for players both new and returning…
New Player Bonus: 100 Bonus Spins When Depositing With PayPal
Join GreenPlay using our link and you stand to get no less than 100 bonus spins! This exclusive welcome offer requires you to make your first deposit of at least £10 using PayPal together with the bonus code Pay100, and will bring you 100 spins on the ever-popular slot Book of Dead. Keep in mind these spins have a 35x wagering requirement, while this offer runs until the 30th of June 2023.
GreenPlay Free Spins Offer
GreenPlay has no free spins offers in place, at least during the time of writing.
GreenPlay No Deposit Bonus
Like the free spins, GreenPlay currently has no deposit bonus offers.
GreenPlay Cashback Bonus
GreenPlay does offer cashback bonuses through its loyalty program, but unfortunately this is not available to players in the UK.
GreenPlay Promotions and Tournaments
Good news for tournament fans – GreenPlay has monthly tournaments, each one featuring a different theme. We got to check out the March Madness tournament where, over a period of two weeks, players could challenge each other on a set of slots from Pragmatic Play, Spinomental, Microgaming, Wizard Games and Ruby Play for their share of a £20,000 prize pot. Participation in this tournament is simple – every £20 wagered on any of the participating slots during the promotional period gains you 1 point. The more points you get, the higher your position on the leaderboard! Make sure to follow the casino’s promotions page to keep up to date with what it has in store for you.
GreenPlay VIP Program
While GreenPlay does have a VIP program tied to its Rewards Points scheme, this remains unavailable for players based in the UK.
|Regular Tournaments Keep the Fun Going!|
|We enjoy a good tournament here at CasinoHawks, and GreenPlay satisfies from this aspect with its regular promotions. Meanwhile, the welcome offer brings both cash and spins to get you started with the casino.|
How to Register a New Account with GreenPlay
Registering a new account with GreenPlay is a simple 2-step process. First input your email address, desired username and password in the window’s fields, before inputting your personal information in the second window. Following that you simply have to wait for the verification process to kick off.
Documents and information you need to share with GreenPlay to open an account
The verification process requires you to forward some form of ID. This can be any of the following documents:
- Driver’s license
- Any other recognised government-issued documents
In some cases the casino might ask you to provide documents to prove you have sufficient income to support your gambling activity as part of Know Your Customer (KYC) or Anti-Money Laundering (AML). This would involve documentation such as a payslip, bank statement, most recent tax return or dated proof of payment made to you.
|Quick and Simple Registration|
|Joining GreenPlay is a simple case of entering your details in 2 windows before moving to the required verification process. This is an equally simple affair, so long you have photos or scans of your documents at hand, and if you’re lucky, you will only need to wait a couple of minutes before you can start playing|
GreenPlay Payment Methods
Playing at an online casino with real money obviously requires some safe payment methods. GreenPlay has a solid range of payment options, which you can find in the table below:
|Payment Method||Min Deposit||Max Withdrawal||Average Deposit Time||Average Withdrawal Time|
|Bank Transfer||£10||none||Instant||2-6 days|
|Payment Methods to Suit All Players|
|GreenPlay has most of the more common online payment services available to online casino players, meaning you can easily and safely deposit your cash in order to start playing for real money.|
Games you can play at GreenPlay
GreenPlay has a selection of over 900 games, meaning there should be something for just about every kind of player. Admittedly most of the games on offer are slots, but there are also other types of casino games, including the classic likes of roulette and blackjack, which come in both online and live variations for all to enjoy.
Exclusive Games and Branded Tables
There are no exclusive games at GreenPlay, but the selection is broad enough to find something that’s right for you.
Recommended Slots to Play at GreenPlay
The slot selection at GreenPlay contains some absolute classics, such as Book of Dead, Immortal Romance and Fire Joker. Make sure to check out the New section for the latest slots added to the casino, which at the time of writing include Mystery Kingdom Mystery Bells and Shaman Spirit.
Live Dealer Tables Available at GreenPlay
Enter the Table Games section to check out both live and online versions available at this casino. These games come from Evolution and include plenty of variations of Blackjack and Roulette, not to mention card games such as Poker and Baccarat.
Game Shows you can play at GreenPlay
Finding the game shows available at GreenPlay is a bit tricky, since the casino lacks a dedicated section for such titles. However, it is worth making the search, since the site has the popular likes of Crazy Time, Monopoly Live and Mega Ball, among others.
GreenPlay’s library of 900+ games comes from some of the best names in the business. You are surely familiar with at least some of these – NetEnt, Play’n GO, Authentic, Playson and Pragmatic Play. These are but a few of the game providers available here, and you can check them all by clicking the “Game List” link found in the bottom of the website and then sorting the content by game provider.
|Plenty of Games, if with One Issue|
|The variety of games available at GreenPlay is extensive, although we do have one issue with it – there aren’t enough ways through with to sort through all of them! For instance, all table games, be they online or live, are found in the same category, while game shows lack their own separate page. A bit of better organisation would surely go a long way here.|
How to withdraw your money from GreenPlay
GreenPlay promises quick and easy payouts once it’s time to actually get your money. You can find the steps you need to follow below:
Step-by-step guide on how to withdraw from GreenPlay
- Click on the “Cashier” button in the lobby.
- Click on “Cash Out”.
- Choose one of the cashout methods.
- Fill in the required information.
- Click on “Cash Out Request”.
- Your money will be paid out in accordance with the deposit method and your deposit balance.
Other important information to know when withdrawing
Keep in mind that any cashout requests done using the same method within 24 hours maybe be combined in a single payment. In addition, you can check your cashout history by clicking on “My History” and then “Cashier History.”
|Quick and Easy Payouts|
|As a rule, withdrawals from GreenPlay are as painless as it gets, barring any issues with your choice of deposit method.|
GreenPlay Customer Support
Sadly GreenPlay customer support is best described as limited, as it consists of only a contact us page and live chat that, while available 7 days a week, is limited from 08:00 to 00:00 CET. That said, the FAQ section is fairly extensive and should cover a lot of the more common queries customers might have.
|Contact:||Average Answer Time|
|Via “Contact Us” form||ASAP|
|live chat||Available 7 days a week from 08:00 to 00:00 CET||Instant|
GreenPlay claims to have a CARE (Customers Are Really Everything) approach to customer support, and while as mentioned earlier live chat is not available 24/7 the agents employed are friendly and helpful.
|Friendly Support, but Limited|
|GreenPlay’s customer support agents try their best to help you, but they are not available on a 24/7 basis – something we believe should be a standard among online casinos by this point.|
The Mobile Experience
GreenPlay lacks a dedicated mobile app, but that is something that’s not really required by this point. The site has a clean design and is built using HTML5 technology, meaning it runs perfectly on any device, while most, if not all, of the games on offer should run without any issues on your smartphone or tablet, again thanks to HTML5.
|GreenPlay Gameplay on the Go!|
|A mobile-friendly site means you can visit GreenPlay and play your favourite games without the need to download an app. This is something that’s becoming standard by this point, and we are glad it is the case.|
GreenPlay clearly links to its Responsible Gaming site as part of the information section found in the bottom of each page. This includes a quick questionnaire for any players concerned with their gambling, together with details such as protection of minors, prevention and management of compulsive gambling and tools like BeGambleAware. You can also set daily, weekly and monthly deposit limits, time outs and self-exclude for a period of at least 6 months.
|Dedicated to Safe Gaming|
|GreenPlay is clearly dedicated to safe and responsible gaming, as seen by the extensive resources available on the site. In addition, you can always contact customer support if you believe you are going through symptoms of problem gaming.|
Awards and Recognition
GreenPlay is still to receive any awards.
An All-Round Green Time With GreenPlay!
Overall GreenPlay is another great casino run by Reward Group ApS and AG Communications. The clean site design makes it easy to access your favourite games, and the snappy registration process ensures you’re soon spinning the reels. GreenPlay does lose some points for the fact customer support is not available 24/7, and better game organisation would be appreciated, but overall it’s still a casino that’s well worth playing at.