Zodiac Casino Review (May 2026)
A star-themed casino with genuine history, but is the reality as cosmic as the name suggests?Zodiac Casino has been around for over two decades and is licensed by the UKGC. Read our Zodiac Casino review to find out what’s really written in the stars for UK players.
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Summary
Most popular slots at Zodiac Casino
Details
Casino features
Language Support
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker
Game Shows Providers
Games Global 
Pragmatic Play Payment
Payment options
Mastercard Debit 
Neosurf 
PaySafeCard 
Visa Debit Deposit
Withdrawal
Customer Service
Live chat
How CasinoHawks Reviews Zodiac Casino
Before undertaking any CasinoHawks casino review, I personally test out the site myself. That means I can give a first-hand account of my own experiences and give you my honest opinion. Take a look at how we rate casinos and see our step-by-step summary of the Zodiac casino review process below.
- I reviewed Zodiac Casino licensing, safety and trustworthiness
- I analysed bonus terms and promotions at Zodiac Casino
- I checked how smooth and reliable payment methods are at Zodiac Casino
- I analysed Zodiac Casino’s game selection & platform usability
- I tested the customer support channels at Zodiac Casino
- I judged the popularity of Zodiac Casino & checked UK player testimonials
Zodiac Casino Licensing, Safety and Trustworthiness
Zodiac Casino is operated by Apollo Entertainment Limited, a Maltese-registered company, and has been running since 2001. It holds a valid UKGC gambling licence under number 38620 and a Malta Gaming Authority licence MGA/B2C/164/2008. It is also eCOGRA audited for game fairness, which puts it in a well-regulated space for UK players.
There is one area to note, though, in that Zodiac Casino falls under the lowest level of segregation for customer funds. This is confirmed in Zodiac Casino’s own terms and conditions: ‘This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation.’
In basic terms, it means should Zodiac Casino ever go into administration, players funds would not be protected. As they’ve been running for two decades, this is not something to be overly concerned about right now. However, I would advise always withdrawing winnings regularly rather than leaving large sums of money in your casino account.
AGE RISK WARNING
18+ only. The gambling law in the UK is determined by the Gambling Act of 2005. Please note that Zodiac Casino sets its own minimum age at 25+. The UKGC requires all licensed operators to verify player ages at registration and deny access to anyone who does not meet the minimum age requirement. If you are under 18, please do not gamble.
Safer Gambling at Zodiac Casino
Responsible gambling tools at Zodiac Casino can be accessed by contacting the support team. Players can set daily, weekly and monthly deposit limits, request take a break periods from 24 hours up to six weeks, or opt for self-exclusion between six months and five years. The casino also signposts players to GambleAware and GamCare.
One thing I’d note is that these tools require you to contact support to activate, rather than being self-serve from within your account dashboard. That’s a bit clunky compared to the best UKGC-licensed operators where controls are accessible with a couple of clicks.
ADDICTION RISK WARNING
Gambling should only ever be a source of entertainment, not a way to make money. With this in mind, it’s crucial to look out for the red flags, such as gambling with money you have borrowed, spending more time and money than you can afford and trying to win back any losses. Free, confidential support is available in the UK. Reach out to GamCare on 0808 8020 133 or find help through NHS gambling addiction services.
My Rating of Zodiac Casino’s Trust & Safety
Two decades of operation means Zodiac Casino is fully established, but does it offer the highest levels of safety? Here’s how I rated it.
| What I checked | Score | Why this score? |
|---|---|---|
| Licences | 5/5 | UKGC valid and active, plus additional licensing from Malta |
| Brand Credibility & Ownership Trust | 4/5 | Over two decades of operation, but owned by a lesser-known Maltese entity rather than a major UK group |
| Security Measures & Data Protection | 3/5 | 128-bit SSL encryption, eCOGRA audited, GDPR compliant but no segregation of funds |
| Responsible Gambling Tools | 6/10 | Range of responsible gambling tools but needs customer support to activate |
Decent foundations but a couple of important caveats
The UKGC licence and eCOGRA auditing are solid positives. What brings the score down is the “not protected” level of customer funds segregation and the process involved in accessing responsible gambling tools. They’re there, just not as easy to use as I’d like.
Bonus Terms and Promos at Zodiac Casino
The bonus offers at Zodiac Casino fall into two categories. The Casino Rewards programme is a VIP loyalty programme with six tiers and offers a comprehensive rewards structure to players. Outside of that, players receive personalised offers only after registration which are not publicly available to all. The level of offers you receive depends on your gameplay.
Bonus Risk Warning
Always check full T&Cs of every offer before accepting it and be aware of minimum deposit, wagering amounts and win caps.
Zodiac Casino Welcome Bonus
At the time of writing there is no welcome offer available to UK players. You may, however, receive a first deposit bonus once you’ve registered an account. This can differ from player to player.
Zodiac Casino Other Bonuses
Once registered, it’s a good idea to check your personalised promotions page regularly to see what offers have landed.This can include free spins and reload offers that can provide extra value to you as a player.
Zodiac Casino Rewards Programme
The Casino Rewards programme is genuinely one of the more developed loyalty schemes in the UK online casino market. There are six VIP tiers and the benefits at higher levels are meaningful. We’re talking priority withdrawals, personal account managers, exclusive games, birthday bonuses and entries into the Time of Your Life Sweepstakes.
The catch is that building up through those tiers takes consistent play. At the lower levels the returns are modest. But for regular players who plan to stick around, this is one of Zodiac’s stronger selling points.
My Rating of Zodiac Casino’s Bonus Terms & Promotions
The lack of a welcome bonus is a big downside here, in my opinion, however, let’s see how I scored the overall Zodiac Casino rewards:
| What I checked | Score | Why this score? |
|---|---|---|
| Bonus Terms and Conditions | 1/5 | No welcome offer and variable promotions per player |
| Wagering Requirements | 3/5 | I’ve given this a mid rating as all offers will come with the max 10x wagering allowed by UKGC but lack of transparency means I can’t give an overriding verdict |
| Ongoing Promotions | 3/5 | Casino Rewards programme has real depth at higher tiers, but lower-level players may see limited value |
Lack of a welcome offer and transparent offers makes this a hard one to call
The loyalty programme offers a strong long-term proposition for regular players but may not apply to casual players. The lack of a welcome bonus and personalised promotions means there’s a lack of transparency that impacts the score.
Payment Methods & Account Fairness at Zodiac Casino
The payment options at Zodiac Casino are reasonable. Visa, Mastercard, Paypal, Neteller, Skrill, Payz, Neosurf, PaySafeCard and bank transfer are all supported. All withdrawals are subject to a 48 hour pending period putting Zodiac Casino behind a lot of faster paying casinos.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time (after 48 hour pending) |
|---|---|---|---|---|
| Visa Debit | £10 | Varies per player | Instant | 3 – 5 business days |
| Mastercard Debit | £10 | Varies per player | Instant | 3 – 5 business days |
| PayPal | £10 | Varies per player | Instant | 12 – 48 hours |
| Neteller | £10 | Varies per player | Instant | 12 – 48 hours |
| Skrill | £10 | Varies per player | Instant | 12 – 48 hours |
| Paysafecard | £10 | N/A | Instant | N/A |
| Payz | £10 | N/A | Instant | N/A |
| Neosurf | £10 | N/A | Instant | N/A |
| Bank Transfer | £10 | Varies per player | Instant | Up to 7 business days |
FINANCIAL RISK WARNING
Gambling should be for fun. Set yourself strict limits before you start playing and stick to them. Track both your time and money spent. Stop if you find yourself going over what you planned.
Step by Step Guide on How to Withdraw from Zodiac Casino
Here’s a quick guide on how to withdraw funds from Zodiac Casino:
- Log in to your account
- Under profile, click ‘Cashier’ and select ‘Withdraw’
- Enter your withdrawal amount
- Choose your preferred withdrawal method
- Select ‘confirm’
All withdrawals are subject to a 48 hour pending period, after which e-wallets are the fastest option at 12 – 48 hours with other methods taking between 3 – 7 working days.
Other Important Information To Know When Withdrawing
Withdrawals at Zodiac Casino via bank transfer have a high minimum withdrawal of £300 and also carry fees of between £30 – £60.
Documents and Information you Need to Share with Zodiac Casino to Open an Account
Like all UKGC-licensed operators, Zodiac Casino requires verification documents. Verification is required before withdrawals are processed, so I’d recommend getting this done early to avoid delays later. Here’s what you need to provide:
- Photo ID – such as passport or driving license
- Proof of Address – a utility bill or bank statement dated within the last 3 months
My Rating of Zodiac Casino’s Payments & Account Fairness
Payments, specifically withdrawal speed, is a priority for most UK casino players, so let’s see how I rated Zodiac Casino.
| What I checked | Score | Why this score? |
|---|---|---|
| Minimum Withdrawal and Deposit | 3/5 | £10 minimum is reasonable, though the £300 bank transfer minimum and associated fees are not great |
| Accepted Payment Methods | 4/5 | Good range including major e-wallets and debit cards, no Applepay though |
| Account Rules and Player Rights | 3/5 | Standard KYC requirements, not automated |
| Withdrawal Speed and Processing Times | 3/5 | 48-hour pending period is longer than the best UK operators, e-wallet times are acceptable once released |
A decent range of options but the 48-hour pending period and bank transfer fees are frustrating
The variety is there and e-wallet withdrawals are manageable once approved. The bank transfer fees and the longer pending period compared to faster-paying competitors are the main negatives here.
Zodiac Casino’s Games Library & Usability
With over 1,000 games on offer, Zodiac Casino has enough to satisfy most players. The catalogue leans heavily on Microgaming games, now under the Games Global banner, which means a strong selection of established slots, table games and video poker variants. It’s not the flashiest lobby but there’s plenty to get stuck into.
CASINO GAMES WARNING
When gambling, remember that the house always has a mathematical advantage. This means that while winning is possible, the odds are in favour of the casino, and you will likely lose money over time. To ensure a fair and secure experience, you should only play at sites licensed by the UK Gambling Commission (UKGC).
Licensed games are independently tested to ensure they are fair and have random outcomes. Before you play, always read the rules and check the RTP (Return to Player) rate, as these can vary from game to game. Also, if you’re using a bonus, be aware that different games may not contribute equally to the wagering requirements.
Ultimately, gambling should be treated as a form of entertainment, not a way to make money. For support, reach out to GamCare.
Exclusive Games and Branded Tables
I couldn’t find any Zodiac Casino branded tables or exclusive games. Ultimately, I just don’t think the name is that well-known among UK players to warrant such branding.
Recommended Slots You Can Play at Zodiac Casino
Slot games such as Thunderstruck II, Immortal Romance, Book of Atem and Fishin’ Pots of Gold are all in the lobby alongside a raft of newer titles. For fans of Microgaming’s back catalogue this is genuinely great. If you prefer newer or more niche providers it may not suit you as much. However, jackpot hunters should be happy here with around 16 progressive jackpot titles including Mega Moolah.
Live Dealer Tables Available at Zodiac Casino
Evolution Gaming looks after the live casino games at Zodiac. You’ll find roulette, blackjack and baccarat live dealer games along with a good selection of video poker. However, it’s not the biggest selection.
Game Shows You Can Play at Zodiac Casino
I couldn’t find any game shows in the Zodiac Casino library which may disappoint some players.
Popular Game Providers at Zodiac Casino
The two main games providers you’ll find at Zodiac Casino are Evolution and Games Global (formerly Microgaming). At one point, you could only play Microgaming slots, however, Games Global have added titles from other studios that they work with including Stormcraft Studios, Switch Studios and Pear Fiction.
Mobile experience at Zodiac Casino
Although there isn’t a dedicated app, players can access Zodiac Casino on mobile for gaming on the go. All of the games are mobile-optimised and the site works smoothly as you navigate between screens. I tried it on my iPhone and it worked well.
My Rating of Zodiac Casino’s Games Library & Usability
Although not one of the biggest casino libraries out there, there is enough in terms of quantity and quality at Zodiac Casino to keep most players happy. Here’s the scores:
| What I checked | Score | Why this score? |
|---|---|---|
| Games library and Navigation | 7.5/10 | Quality catalogue with good progressive jackpot range, navigation is functional if dated |
| Software Providers and Game Integrity | 4/5 | Established providers, eCOGRA audited for fairness |
| Site Navigation & Design | 1.5/2.5 | Functional but clearly showing its age against newer, slicker UK operators |
| Mobile Experience | 2/2.5 | No dedicated app but mobile browser experience is solid |
A good jackpot and slots library held back by an ageing interface
Progressive jackpot titles are a draw for many players and the Games Global catalogue is deep. The site design is the weakest point here. It works, but it doesn’t inspire.
Zodiac Casino’s Customer Support
Support at Zodiac Casino is available via live chat 24 hours a day, seven days a week, and by email. There’s no telephone option. I tested the live chat out a couple of times and was impressed by how quickly they answered and how friendly they were. They couldn’t always find the answers I wanted quickly though as the chat is run by Casino Rewards rather than Zodiac Casino directly meaning there can be a delay as they try to find the answers at their side.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 24 – 48 hours | |
| Live chat | 24/7 | Initial wait time is very quick but can take longer to get answers |
Languages supported: English
Help Centre: There is no help centre or FAQ section which would improve customer support on easy issues.
My Rating of Zodiac Casino’s Customer Support
Email and 24/7 Live Chat are the only two services on offer but the site is responsive. Here’s how I scored my personal experiences.
| What I checked | Score | Why this score? |
|---|---|---|
| Opening an Account | 2/2 | Straightforward registration standard KYC checks |
| Availability & Response Time | 2/2 | Live chat answered very quickly on both occasions, which looks consistent when looking at player feedback |
| Contact Options | 1/2 | Only two options – the site should add a FAQ or help section at least |
| Clear Contact Options | 2/2 | Contacts are easy to find |
| Help Centre & Self-Service Options | 0/2 | Needs to provide self-help options |
Live chat is solid but the absence of phone support is a gap
The live chat experience was positive and 24/7 availability is genuinely useful. The lack of a telephone option and a help centre hold the score back.
Popularity & User Testimonials
Zodiac Casino has over 6,700 reviews on Trustpilot and an overall score of 4.4 out of 5 at the time of writing. Positive reviews tend to highlight the game variety, loyalty programme and helpful customer service. Negative reviews mention withdrawal delays and frustration with bonus terms. However, it’s worth noting that many of the reviews come from Canadian players which is Zodiac Casino’s main market. The UK part of the site doesn’t always operate in the same way in terms of offers and games selection.
A loyal following offset by recurring frustrations on withdrawals and support
The sheer volume of reviews suggests real engagement from the player community. The mixed feedback on withdrawals and the automated support experience mean I can’t score it higher here.
Is Zodiac Casino Worth Playing At?
Zodiac Casino is a legitimate, long-running UK casino with a good game selection and a loyalty programme that rewards long-term players. The UKGC licence is valid and the eCOGRA auditing provides independent assurance on game fairness.
Where it falls short is in a few areas that matter. The 48-hour withdrawal pending period is slower than the best in the UK market. The minimum age of 25+ is unusual and restricts a chunk of the eligible UK adult population. The “not protected” customer funds status is something I think every player should be aware of before they deposit. And the site design genuinely needs a refresh.
Other Casinos to Play at If You Like Zodiac Casino
If you like the idea of a slots-focused casino with a solid loyalty programme, you might want to try these other UK casinos:
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