PlayFrank

Approved gaming license gb

Benefit from a generous welcome bonus, regular challenges and rewards for UK players at PlayFrank! 

PlayFrank

PlayFrank
89
89
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£100 Bonus Wagering 35x
50 Bonus Spins Wagering 35x
18+ | Play Responsibly | BeGambleAware.org | New UK players only. Min deposit £20. Bonus Spins will be credited instantly. Neteller and Skrill deposits excluded. Wagering requirement of 35x the bonus & free spins winnings. Max bonus bet £4. | Terms and conditions applies
89
Rating
Popularity

PlayFrank is a small-sized online casino revenue-wise, yet it distinguishes itself thanks to its fun and friendly platform. Over the years, PlayFrank has received great player reviews.

85/100 Reviewed by CasinoHawks.com

New players at PlayFrank are in for a good bonus of 100% plus free spins, at a decent wagering requirement of 35x. Existing players will also enjoy the daily challenges and other promotions.

85/100 Reviewed by CasinoHawks.com

PlayFrank casino offers slots and table games, including a live casino by Evolution, on a visually appealing platform. The casino accepts several payment options, and cash out times are generally fast.

96/100 Reviewed by CasinoHawks.com

Support at PlayFrank Casino is available 7 days a week between 8am to 00 am CET, via email and live chat. The team has received very good reviews relating to customer service.

93/100 Reviewed by CasinoHawks.com

Summary

PlayFrank is a friendly casino site that welcomes British players with an attractive bonus. The casino features slots, table games and live dealer tables by a handful of top providers. Although its games collection is not the biggest out there, the PlayFrank casino site offers an excellent gaming environment thanks to its intuitive site and regular offers and challenges.
Extensive live casino section
Jackpot games
Friendly customer support
Daily Challenges
Live Chat is not 24/7

Details

Name
PlayFrank
Website
https://www.playfrank.com/en-gb
Launched
November 30, 2017
Licenses
UK Gambling Commission
VIP program
No

Payment

Payment options

Mastercard Debit Mastercard Debit
Neteller Neteller
PayPal PayPal
Skrill Skrill
Visa Debit Visa Debit

Deposit

Minimum deposit
£20

Withdrawal

Minimum withdrawal
£20

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

PlayFrank Review

PlayFrank is a licensed and trustworthy online casino that offers UK players well over 2000 casino games from leading game providers.

This is the place to play your favourite slots by NetEnt, MicroGaming, Evolution-Gaming, and Play’n Go, to name just a few.

The nicely-designed, animated theme that runs throughout the online casino will add a light-hearted touch to your online gambling experience. You can read more about all the wonderful things you’ll find at the online casino in our review.

What is PlayFrank offering? 

LicenceMalta Gaming Authority
BonusesWelcome bonus, Daily missions
Payment Methods5VISA Debit, Mastercard Debit, Maestro, ecoPayz, Neteller …
Casino Games7Slots, Blitz Games, Jackpot Games, Roulette, Blackjack, Live Casino, Table Games …
Providers20+Play’nGo, Microgaming, Quickspin, iSoftbet, …
Mobile App Nope, you have to play in browser
VIP ProgramNo
Minimum Deposit £20
Min Withdrawal£20
Customer SupportEmail, Live Chat

PlayFrank licensing, safety and trustworthiness

PlayFrank is one of many UK online casinos that is licensed and regulated by Malta Gaming Authority.

In our review of the online casino, we address what makes it such a wonderful online casino to sign up at if you’re looking for an online casino to play at.

Why is PlayFrank safe? 

  1. Safety of funds

PlayFrank collaborates with some of the most trusted payment methods in the industry, so you can rest assured that all your transactions made on the site will be kept safe.

  1. Security of personal information

PlayFrank protects its customers’ personal and financial data with the latest SSL encryption technology, which is trusted by all reputable merchants and banks.

  1. Fairness of games

PlayFrank is filled to the brim with slots that will keep you entertained for a long time, and these use a Random Number Generator (RNG), so you can trust that the outcome of each game you play will be completely fair.

PlayFrank has your safety in check

You can play with ease at PlayFrank as the online casino uses all the latest technology to ensure that you feel safe both playing and performing transactions on the site.

Our verdict

We are quite satisfied with the level of safety provided at PlayFrank, given the technology the online casino uses.

How I tested PlayFrank

When testing online casinos, there are a number of different things I tend to look at to determine whether it is at all worth your time or money, and below is a summary of some of the points I’ll address later on in my review:

1. Bonus offers and analysis

The 100 % bonus and additional Bonus Spins, which I will go into detail a bit later on, offered to first-time players at PlayFrank is quite decent, and you get to enjoy your time playing the Bonus Spins on a slot selected by the online casino.

2. How easy is to open a new account

Registering a brand new player account at PlayFrank is relatively easy and doesn’t take much time. We’ll get into that a little later.

3. Things you need to know about the deposit methods

There are a number of different deposit methods available at PlayFrank, and these will be discussed further into this review of the online casino.

4. What the game selection looks like

There are over a thousand games, including slots, available at PlayFrank, so you’ll practically be spoiled for choice.

5. The Play experience

PlayFrank is quite easy to navigate, and you won’t need to spend most of your time wondering where to find everything most of the time, so you’ll have plenty of time to sit back, relax, and enjoy your gameplay sessions.

6. How withdrawing works

Withdrawal requests are usually made from within your account, and if all criteria following a withdrawal request are met, then you can expect to have your funds in your account in record time.

7. What do you do if you run into issues

If you happen to run into issues at any point during your gameplay, you’ll be able to browse an FAQ section on the site, or you can always contact customer support.

Welcome Offers and Promos – Grab a Bonus at PlayFrank

As a new player at PlayFrank, you get to enjoy a 100 % up to £100 casino bonus, plus an added 50 Bonus Spins to spend on the well-loved classic, Starburst.

The bonus has a wagering requirement of 35x attached to it, while the Bonus Spins bonus has a 40x wagering requirement attached to it, so it’s not a bad start at all.

Promotions and Tournaments

PlayFrank is offering a great ongoing promotion for members! You get additional rewards for play (on top of your winnings!).

This resets daily, so you can combine your wins.

Click here to see the offer!

VIP Programme

It might be slightly disappointing to learn that PlayFrank doesn’t offer a VIP programme to its UK players. But don’t be too sad about it, because the daily challenges will offer plenty of fun in its place.

No VIP package to look forward to but plenty of daily fun

We aren’t extremely upset about the absence of a VIP package at PlayFrank, as the games available, as well as the daily challenges, are enough to make up for this lack.

Our Verdict

We like that PlayFrank offers a unique way for players to have fun and collect rewards on a regular basis.

Register a new account with PlayFrank

If you’re considering registering a player account at PlayFrank, it’s all super straightforward and easy, and can be completed in two steps.

Here are some of the things you will come across when setting up an account at the online casino:

  1. Email address
  2. Username
  3. Create a password
  4. First and last name
  5. Gender
  6. Birth date
  7. Select a currency
  8. Address and phone number

Feel free to check off the field that asks whether you would like to subscribe to the online casino’s newsletter, if you wish to be sent special information and possibly new offers to your email.

2 steps is all it takes, and you’ve got yourself a player account at PlayFrank

By following two very simple and straightforward steps, you’ll have an account set up and be ready to play in no time.

Our Verdict:

The sign-up process is fast and easy at PlayFrank, and that’s very refreshing.

PlayFrank Payment methods

Below are some of the payment methods you will find at PlayFrank casino. Which you decide to use is entirely up to you. However, it’s recommended that you stick to the same payment method for withdrawals as with deposits.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal TIme
Visa DebitDebit Card3-5 Days
Mastercard DebitDebit Card3-5 Days
MaestroDebit Card3-5 Days
PaysafecardPrepaid card3-5 Days
PayPalPayment System3-5 Days
TrustlyPayment System3-5 Days
NetellerPayment System3-5 Days
SkrilleWallet1-2 Days

PlayFrank offers players a fairly decent payment selection

At PlayFrank you’ll find most of the well-known and trusted payment selections available, from eWallets to traditional payment methods.

Our Verdict

PlayFrank has an adequate amount of payment methods to choose from, and it should be easy for any player to pick which one works best for them.

Games you can play at PlayFrank

As mentioned a little earlier in the review, there are over a thousand games available at PlayFrank, and a majority of these are slots by a handful of game providers.

Exclusive games and branded tables

While there aren’t any exclusive games available at PlayFrank, there are a number of games you can look forward to playing a bunch of other games.

Slots Selection

If you gravitate towards slots, PlayFrank has the perfect game lobby to tickle your fancy with, and among them are a handful of slots, from Starburst to Gonzo’s Quest, including a good number of Megaways slots.

PlayFrank_slots

Live casino

PlayFrank casino has a cool selection of table games and their multiple variants, including Royal Roulette, Multi-player Roulette, Single Deck Blackjack, Pontoon and Baccarat.

When it comes to Live Casino, we believe that PlayFrank really has it all; the casino has partnered up with both Evolution Gaming and NetEnt, the major live casino providers, to offer a comprehensive suite of Live casino games.

You’ll find the likes of Crazy Time and Dream Catcher here.

PlayFrank - Live casino

Game Shows

As mentioned, you’ll be able to play Game Shows like Dream Catcher and Crazy Time by Evolution Gaming, as well as many more games.

Game providers

PlayFrank collaborates with some of the best game providers in the industry and this is quite clearly reflected in the diverse number of slots available on the site.

Slots Providers

Yggdrasil, NetEnt, and Play’nGo are only some of the few game providers supplying slots at the online casino, as there are games from over 20 more game providers available on the site.

Live casino providers

One of the Live casino providers whose games you’ll see a lot of in PlayFrank’s Live casino lobby is … drum rolls, please … Evolution Gaming.

An impeccable game selection for the curious player

You won’t have any issues whatsoever of running out of games to play at PlayFrank, not even if you tried. There is an extensive number of slots to try, and all of them have unique features and themes.

Time to collect your winnings? Here’s what you need to know

The process of collecting your winnings doesn’t have to be overly complicated. Once you’ve placed a withdrawal request, just make sure that you provide all the necessary documents asked of you so the process will take less time.

The average withdrawal time is between 2 and 6 days.

How to withdraw

Place a withdrawal request from within your account once you are ready to withdraw your funds. Just make sure that you have met the wagering requirements before you proceed.

Minimum withdrawal

The minimum withdrawal amount at PlayFrank is £20.

The withdrawal process at PlayFrank should be an easy process

If you meet the criteria to make a withdrawal, then the process should be quite fast, and the average withdrawal time does make sense.

PlayFrank Customer Support

PlayFrank has already earned a good reputation for its flexible and helpful customer support team.

PlayFrank also has a comprehensive FAQ section and a self-exclusion option to comply with Responsible Gaming criteria.

Contact:Average Answer Time

email
[email protected]24-48h

phone
Not availableN/A

live chat
Available from 08:00 CET – 00:005-10min

Languages supported

Players may easily start a live chat with a representative in English, Swedish, Finnish and Norwegian at any time of the day. There’s also an option to contact the team by email.

Help Centre

There is an FAQ section available for use for any big or small questions you may have regarding things like bonuses, the way the online casino operates, and more. However, if you do not find what you’re looking for, a good idea would be to contact the customer support team.

Other resources they offer (FAQ section, How bonuses work page)

Every other tools and resource related to PlayFrank can be accessed at the bottom of the site. 

Friendly and efficient customer support team

We all enjoy having our queries responded to in a jiffy, and so it’s extremely refreshing that the customer support team at PlayFrank is super friendly and efficient with their work.

Our Verdict

We can’t complain about the customer service offered at PlayFrank as it ranks quite high. We appreciated our queries being taken care of almost as soon as they were posed.

Responsible Gambling

There are many resources available on PlayFrank to help stir you in the direction of knowledge about how to play responsibly, as well as where to go if you feel your playing habits are becoming unhealthy.

Self-exclusion and time-out features are some of the helpful features that exist on the site to help manage the time and money you spend on playing at the online casino.

The right amount of resources offered to help any player manage their playing habits

The RG resources provided at PlayFrank shows the online casino’s dedication to players having healthy gambling habits, as this also reflects positively on the online casino.

Awards and recognitions

PlayFrank is one of the longest standing online casinos, having a license, and experience in the industry, that goes back to the early 2000s.

It is considered to be among the most successful online casinos in the industry.

Conclusion

Overall, we’re very pleased with the PlayFrank game selection and its generous welcome bonus. We highly recommend this casino especially if you’re into table games and live casino, since it’s difficult to find such a comprehensive assortment elsewhere. What’s more, we think it’s a good idea to give this friendly casino a chance given its apparent dedication to security and support.

We believe you’ll be able to unlock bigger and better rewards the more you play, so head on over to the online casino and grab the welcome bonus to get started!

Frequently asked questions

PlayFrank is owned by the Maltese company Aspire Global Ltd. The games on its website are operated by the UK-licensed AG Communications Limited.
Yes, as a UKGC license holder, PlayFrank has to adhere to very strict measures related to security of funds, privacy, fairness of games and responsible gambling. The casino employs the latest 128-bit Secure Socket Layer (SSL) for the protection of sensitive data.
Cashout requests at PlayFrank are processed within 48 hours. You will then receive your e-wallet withdrawals instantly, whereas card withdrawals will take a few days.
PlayFrank offers a bonus to all new players. To get your welcome bonus, you must register successfully and opt-in for the bonus, and make a minimum deposit of £20. All bonuses at PlayFrank casino must be wagered 35 times.