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PlayFrank is a licensed and trustworthy online casino that offers UK players well over 2000 casino games from leading game providers.
This is the place to play your favourite slots by NetEnt, MicroGaming, Evolution-Gaming, and Play’n Go, to name just a few.
The nicely-designed, animated theme that runs throughout the online casino will add a light-hearted touch to your online gambling experience. You can read more about all the wonderful things you’ll find at the online casino in our review.
What is PlayFrank offering?
| Licence | ✓ | Malta Gaming Authority |
| Bonuses | ✓ | Welcome bonus, Daily missions |
| Payment Methods | 5 | VISA Debit, Mastercard Debit, Maestro, ecoPayz, Neteller … |
| Casino Games | 7 | Slots, Blitz Games, Jackpot Games, Roulette, Blackjack, Live Casino, Table Games … |
| Providers | 20+ | Play’nGo, Microgaming, Quickspin, iSoftbet, … |
| Mobile App | ✗ | Nope, you have to play in browser |
| VIP Program | ✗ | No |
| Minimum Deposit | ✓ | £20 |
| Min Withdrawal | ✓ | £20 |
| Customer Support | ✓ | Email, Live Chat |
PlayFrank licensing, safety and trustworthiness
PlayFrank is one of many UK online casinos that is licensed and regulated by Malta Gaming Authority.
In our review of the online casino, we address what makes it such a wonderful online casino to sign up at if you’re looking for an online casino to play at.
Why is PlayFrank safe?
- Safety of funds
PlayFrank collaborates with some of the most trusted payment methods in the industry, so you can rest assured that all your transactions made on the site will be kept safe.
- Security of personal information
PlayFrank protects its customers’ personal and financial data with the latest SSL encryption technology, which is trusted by all reputable merchants and banks.
- Fairness of games
PlayFrank is filled to the brim with slots that will keep you entertained for a long time, and these use a Random Number Generator (RNG), so you can trust that the outcome of each game you play will be completely fair.
PlayFrank has your safety in check
You can play with ease at PlayFrank as the online casino uses all the latest technology to ensure that you feel safe both playing and performing transactions on the site.
Our verdict
We are quite satisfied with the level of safety provided at PlayFrank, given the technology the online casino uses.
How I tested PlayFrank
When testing online casinos, there are a number of different things I tend to look at to determine whether it is at all worth your time or money, and below is a summary of some of the points I’ll address later on in my review:
1. Bonus offers and analysis
The 100 % bonus and additional Bonus Spins, which I will go into detail a bit later on, offered to first-time players at PlayFrank is quite decent, and you get to enjoy your time playing the Bonus Spins on a slot selected by the online casino.
2. How easy is to open a new account
Registering a brand new player account at PlayFrank is relatively easy and doesn’t take much time. We’ll get into that a little later.
3. Things you need to know about the deposit methods
There are a number of different deposit methods available at PlayFrank, and these will be discussed further into this review of the online casino.
4. What the game selection looks like
There are over a thousand games, including slots, available at PlayFrank, so you’ll practically be spoiled for choice.
5. The Play experience
PlayFrank is quite easy to navigate, and you won’t need to spend most of your time wondering where to find everything most of the time, so you’ll have plenty of time to sit back, relax, and enjoy your gameplay sessions.
6. How withdrawing works
Withdrawal requests are usually made from within your account, and if all criteria following a withdrawal request are met, then you can expect to have your funds in your account in record time.
7. What do you do if you run into issues
If you happen to run into issues at any point during your gameplay, you’ll be able to browse an FAQ section on the site, or you can always contact customer support.
Welcome Offers and Promos – Grab a Bonus at PlayFrank
As a new player at PlayFrank, you get to enjoy a 100 % up to £100 casino bonus, plus an added 50 Bonus Spins to spend on the well-loved classic, Starburst.
The bonus has a wagering requirement of 35x attached to it, while the Bonus Spins bonus has a 40x wagering requirement attached to it, so it’s not a bad start at all.
Promotions and Tournaments
PlayFrank is offering a great ongoing promotion for members! You get additional rewards for play (on top of your winnings!).
This resets daily, so you can combine your wins.
VIP Programme
It might be slightly disappointing to learn that PlayFrank doesn’t offer a VIP programme to its UK players. But don’t be too sad about it, because the daily challenges will offer plenty of fun in its place.
No VIP package to look forward to but plenty of daily fun
We aren’t extremely upset about the absence of a VIP package at PlayFrank, as the games available, as well as the daily challenges, are enough to make up for this lack.
Our Verdict
We like that PlayFrank offers a unique way for players to have fun and collect rewards on a regular basis.
Register a new account with PlayFrank
If you’re considering registering a player account at PlayFrank, it’s all super straightforward and easy, and can be completed in two steps.
Here are some of the things you will come across when setting up an account at the online casino:
- Email address
- Username
- Create a password
- First and last name
- Gender
- Birth date
- Select a currency
- Address and phone number
Feel free to check off the field that asks whether you would like to subscribe to the online casino’s newsletter, if you wish to be sent special information and possibly new offers to your email.
2 steps is all it takes, and you’ve got yourself a player account at PlayFrank
By following two very simple and straightforward steps, you’ll have an account set up and be ready to play in no time.
Our Verdict:
The sign-up process is fast and easy at PlayFrank, and that’s very refreshing.
PlayFrank Payment methods
Below are some of the payment methods you will find at PlayFrank casino. Which you decide to use is entirely up to you. However, it’s recommended that you stick to the same payment method for withdrawals as with deposits.
| Payment Method | Type | Withdrawal Transaction Fees | Average Withdrawal TIme |
|---|---|---|---|
| Visa Debit | Debit Card | 2 % | 3-5 Days |
| Mastercard Debit | Debit Card | 2 % | 3-5 Days |
| Maestro | Debit Card | 2 % | 3-5 Days |
| Paysafecard | Prepaid card | 2 % | 3-5 Days |
| PayPal | Payment System | 2 % | 3-5 Days |
| Trustly | Payment System | 2 % | 3-5 Days |
| Neteller | Payment System | 2 % | 3-5 Days |
| Skrill | eWallet | 2 % | 1-2 Days |
PlayFrank offers players a fairly decent payment selection
At PlayFrank you’ll find most of the well-known and trusted payment selections available, from eWallets to traditional payment methods.
Our Verdict
PlayFrank has an adequate amount of payment methods to choose from, and it should be easy for any player to pick which one works best for them.
Games you can play at PlayFrank
As mentioned a little earlier in the review, there are over a thousand games available at PlayFrank, and a majority of these are slots by a handful of game providers.
Exclusive games and branded tables
While there aren’t any exclusive games available at PlayFrank, there are a number of games you can look forward to playing a bunch of other games.
Slots Selection
If you gravitate towards slots, PlayFrank has the perfect game lobby to tickle your fancy with, and among them are a handful of slots, from Starburst to Gonzo’s Quest, including a good number of Megaways slots.
Live casino
PlayFrank casino has a cool selection of table games and their multiple variants, including Royal Roulette, Multi-player Roulette, Single Deck Blackjack, Pontoon and Baccarat.
When it comes to Live Casino, we believe that PlayFrank really has it all; the casino has partnered up with both Evolution Gaming and NetEnt, the major live casino providers, to offer a comprehensive suite of Live casino games.
You’ll find the likes of Crazy Time and Dream Catcher here.
Game Shows
As mentioned, you’ll be able to play Game Shows like Dream Catcher and Crazy Time by Evolution Gaming, as well as many more games.
Game providers
PlayFrank collaborates with some of the best game providers in the industry and this is quite clearly reflected in the diverse number of slots available on the site.
Slots Providers
Yggdrasil, NetEnt, and Play’nGo are only some of the few game providers supplying slots at the online casino, as there are games from over 20 more game providers available on the site.
Live casino providers
One of the Live casino providers whose games you’ll see a lot of in PlayFrank’s Live casino lobby is … drum rolls, please … Evolution Gaming.
An impeccable game selection for the curious player
You won’t have any issues whatsoever of running out of games to play at PlayFrank, not even if you tried. There is an extensive number of slots to try, and all of them have unique features and themes.
Time to collect your winnings? Here’s what you need to know
The process of collecting your winnings doesn’t have to be overly complicated. Once you’ve placed a withdrawal request, just make sure that you provide all the necessary documents asked of you so the process will take less time.
The average withdrawal time is between 2 and 6 days.
How to withdraw
Place a withdrawal request from within your account once you are ready to withdraw your funds. Just make sure that you have met the wagering requirements before you proceed.
Minimum withdrawal
The minimum withdrawal amount at PlayFrank is £20.
The withdrawal process at PlayFrank should be an easy process
If you meet the criteria to make a withdrawal, then the process should be quite fast, and the average withdrawal time does make sense.
PlayFrank Customer Support
PlayFrank has already earned a good reputation for its flexible and helpful customer support team.
PlayFrank also has a comprehensive FAQ section and a self-exclusion option to comply with Responsible Gaming criteria.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 24-48h | |
phone | Not available | N/A |
live chat | Available from 08:00 CET – 00:00 | 5-10min |
Languages supported
Players may easily start a live chat with a representative in English, Swedish, Finnish and Norwegian at any time of the day. There’s also an option to contact the team by email.
Help Centre
There is an FAQ section available for use for any big or small questions you may have regarding things like bonuses, the way the online casino operates, and more. However, if you do not find what you’re looking for, a good idea would be to contact the customer support team.
Other resources they offer (FAQ section, How bonuses work page)
Every other tools and resource related to PlayFrank can be accessed at the bottom of the site.
Friendly and efficient customer support team
We all enjoy having our queries responded to in a jiffy, and so it’s extremely refreshing that the customer support team at PlayFrank is super friendly and efficient with their work.
Our Verdict
We can’t complain about the customer service offered at PlayFrank as it ranks quite high. We appreciated our queries being taken care of almost as soon as they were posed.
Responsible Gambling
There are many resources available on PlayFrank to help stir you in the direction of knowledge about how to play responsibly, as well as where to go if you feel your playing habits are becoming unhealthy.
Self-exclusion and time-out features are some of the helpful features that exist on the site to help manage the time and money you spend on playing at the online casino.
The right amount of resources offered to help any player manage their playing habits
The RG resources provided at PlayFrank shows the online casino’s dedication to players having healthy gambling habits, as this also reflects positively on the online casino.
Awards and recognitions
PlayFrank is one of the longest standing online casinos, having a license, and experience in the industry, that goes back to the early 2000s.
It is considered to be among the most successful online casinos in the industry.
Conclusion
Overall, we’re very pleased with the PlayFrank game selection and its generous welcome bonus. We highly recommend this casino especially if you’re into table games and live casino, since it’s difficult to find such a comprehensive assortment elsewhere. What’s more, we think it’s a good idea to give this friendly casino a chance given its apparent dedication to security and support.
We believe you’ll be able to unlock bigger and better rewards the more you play, so head on over to the online casino and grab the welcome bonus to get started!