MadSlots

Are you mad about slots like these guys?

A casino with a clear focus on reel-spinning fun, MadSlots is ready for British players! Get into more detail in the definitive Casino Hawks MadSlots review!

MadSlots

MadSlots
77
77
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£200 Bonus Wagering 30x
300 Freespins Wagering 30x
18+ | Play Responsibly | Begambleaware.org | Available for new registered accounts only. Get 100 Free Spins (FS) after complete registrations (20 spins every day for 5 days). 30x wagering (WR). 7 days availability. Max win post WR: £10. Plus On Deposit Min £10 deposit. Max. stake with Bonus active is £5 and 30x WR on Slots only. Up to £200 Bonus for 1st dep. 100 FS for the 2nd dep. Up to 100 FS for the 3rd dep. Max win post WR per bonus: £100. Availability of 7 days after dep. FS valued at 10p and locked to selected games. T&Cs apply. | Terms & conditions apply.
77
Rating
Popularity

MadSlots is a young casino site operated by Viral Interactive

75/100 Reviewed by CasinoHawks.com

The fair MadSlots terms can be found in the bottom of each page

80/100 Reviewed by CasinoHawks.com

The MadSlots site takes you straight to the games, which is exactly what we want

80/100 Reviewed by CasinoHawks.com

MadSlots' customer support is friendly and helpful, but not available 24/7

75/100 Reviewed by CasinoHawks.com

Summary

MadSlots appears to be truly mad about slots, but is it mad about the player? The focus on slots means the live casino section is lacking, but the casino does have a stacked bonus offering, not to mention the interesting Live RTP feature.
Slot-focused casino site
Live RTP feature available for popular slots
Plenty of promotions and bonuses
Customer support is not available 24/7
Limited live casino game selection that lacks game shows

Details

Name
MadSlots
Launched
2023
Licenses
UKGC ref. 42739
VIP program
No

Payment

Payment options

Mastercard Debit Mastercard Debit
PayPal PayPal
Trustly Trustly
Visa Debit Visa Debit

Deposit

Minimum deposit
£5

Withdrawal

Minimum withdrawal
£5

Customer Service

Email

Email support
Email address

Live chat

Live chat support

MadSlots Review

The Casinohawks review process is as straightforward as it gets – we follow a series of steps to ensure a thorough analysis of the site in question. Check below for the steps involved in this MadSlots casino review: 

  1. MadSlots’ safety and licences
  2. MadSlots’ bonus offers
  3. How easy is it to open a new account?
  4. MadSlots’ payment methods
  5. The game selection
  6. How withdrawing your cash works
  7. What do you do if you run into issues
  8. The overall play experience 

MadSlots licensing, safety and trustworthiness

The first and most important thing to check at any casino is whether it is properly licenced. Here in the UK, the licence needs to be issued by the UK Gambling Commission (UKGC). MadSlots has good news in this instance, as operator Viral Interactive holds this necessary UKGC licence. 

MadSlots – Complete list of licences

  • UKGC ref. 42739

What makes MadSlots safe

While the licence is key to a safe casino experience, the site needs to do more to reassure customers that it is truly worthy of their trust. Here is how MadSlots does in this instance: 

  1. Safety of funds is guaranteed through the use of reputable payment processors.
  2. A detailed privacy policy tells how the casino uses your personal data and points out how you can contact its Data Protection Officer. 
  3. All games come from licenced providers, ensuring their fairness. 

MadSlots awards and recognitions

Being a relatively young casino, MadSlots is still to receive any awards or industry recognition. We’ll update this review should this change!

Everything legit at MadSlots 
First impressions are important, and MadSlots passes this test with flying colours. The casino is properly licenced and security is guaranteed, so now it’s time to get to the next section of our review! 

Welcome offers and promos – Grab a Bonus at MadSlots

We all love a good bonus, right? So lets’ check what MadSlots has to offer in this instance here. 

MadSlots new player bonus

Madslots welcome bonus

The MadSlots welcome bonus starts off with no deposit free spins, and you can get even more goodies when making your first three deposits! Here is how it works: 

  1. Register and verify your account to get 100 spins on Big Bass Splash. These will be credited to your account in batches of 20 over the next 5 days. 
  2. Make a first deposit of £10 or more for a 100% first deposit bonus of up to £200. 
  3. Your second deposit of £10 will award you with 100 more free spins on Big Bass Splash
  4. Every £1 in your third deposit will bring you 1 spin on Book of Dead, for a maximum of 100 spins. This means that if you deposit £10 you will get 10 spins. 

Note that both spins and bonus funds have a wagering requirement of 30x. In addition, the maximum stake you can make with your bonus funds is £5, while the maximum winnings can reach up to £100. 

MadSlots free spins offer

MadSlots has a number of free spins promotions that take place throughout the week. On Sundays you can take advantage of the Sunday Hat, which gives you 1 free spin for every £1 deposited on a specific slot. You can check the eligible slot on the Promotions page, and you can get up to 200 spins this way.

Another weekly free spins offer is known as Double Mad. This takes place on Thursdays, and awards you with 2 spins for every £1 deposited (for a maximum of 200 spins) on a specific slot. 

Note that in both these promotions, the spins are worth 10p each, and come with a 30x wagering requirement. 

MadSlots no deposit bonus

The MadSlots no deposit bonus is part of the welcome offer mentioned above. In case you missed it, you can get 100 bonus spins on Big Bass Splash as soon as you register your account and verify your details! 

MadSlots cashback bonus

MadSlots is not offering a cashback bonus at the time of writing. 

MadSlots promotions and tournaments

You can visit the MadSlots promotions page to check what tournaments the casino is currently running. At the time of writing, MadSlots has a pair of Drops & Wins tournaments that are taking place until March 2024. Organised in collaboration with Pragmatic Play, these tournaments bring big monthly prizes for fans of both slots and live casino games! 

MadSlots VIP program

MadSlots is not offering a VIP program

Plenty of spins to be had! 
MadSlots is a casino focused on, well, slots, so it stands to reason that it runs regular promotions that give you a chance to get your hands on a few bonus spins! 

How to register a new account with MadSlots

MadSlots new account

Registering a new account with MadSlots is a simple 2-step affair. Once you click on the link found on top of this review, first enter your email and password. Following that enter the 4-digit code you should receive via SMS, then enter your details before confirming your account registration. 

Documents and information you need to share with MadSlots to open an account

Like all other UK online casinos, MadSlots is required to verify your details before you can start playing for Know Your Customer (KYC) purposes. To do so you need to provide a form of photo ID and proof of address. You can forward a scan or photo of any of the following documents:: 

  1. Photo ID – passport, identity card, or photo driving licence.
  2. Proof of address – statement from bank, building society, or credit card company, most recent statement from mortgage lender, or rates, council tax, or utility bill that is no older than 3 months old. 

You can upload your copies of the photo ID and proof of address in the “Upload Documents” section of your account as either JPEG, PNG, or PDF files. 

Speedy document verification 
In most cases, document verification should be done within 24 hours, which is standard as far as UK online casinos go. 

MadSlots payment methods

You’ll want to be able to deposit funds if you are to play at an online casino, which means the site needs to offer a full range of payment methods. Here is what you can use for payments at MadSlots: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa debit£5£7,500Instant1-2 working days
Mastercard debit£5£7,500Instant1-2 working days
PayPal£5£7,500Instant1-2 working days
Trustly£5£10,000Instant1-2 working days
Fonix£5Instant
Speedy payments, but few methods
MadSlots promises instant deposits and quick withdrawals, but we would like a greater choice of payment methods.

Cryptocurrencies available at MadSlots

Like other UK casinos, MadSlots does not offer cryptocurrencies as a payment method. 

Games you can play at MadSlots

An online casino is nothing without the games, so it’s a good thing that MadSlots has more than a few of titles for you to check out. As the name suggests, MadSlots’ focus is firmly on slots, although it also offers a few live casino games in case you feel like something different. 

Exclusive games and branded tables

Being a relatively new online casino, MadSlots still needs to get itself any exclusive or branded titles. 

Recommended slots you can play at MadSlots

MadSlots games

The MadSlots homepage points out currently popular slots, as well as “Mad Games” that its staff are currently enjoying. At the time of writing, Zeus vs Hades Gods of War, Rock Bottom and The Dog House Megaways are among the most popular games on the site, and we can see why! There is also a Game of the Month, which at the time of writing is Play’n GO’s innovative Queen’s Day Tilt.  

Exquisite live dealer table available in MadSlots

Madslots live casino

One has to admit that MadSlots’ live casino offering is a bit lacking, at least when compared with what can be found at other casinos. Still, one can find a decent number of Pragmatic Play Live Blackjack, Live Baccarat, and Live Roulette tables. 

Game Shows you can play in MadSlots

MadSlots, sadly, has just one game show title available. This is Mega Wheel, which can be found in the Live Casino section of the site. 

Popular game providers MadSlots works with

The companies providing the games you can play at MadSlots are some of the biggest in the industry. You’ll surely recognise some of these – Pragmatic Play, Play’n GO and Wazdan

Truly mad about slots!
A look at MadSlots’ game selection will instantly reveal a casino site with a focus on slots. This means that while the collection of reel spinners is great, the same cannot be said about the table and live casino titles, whose selection is somewhat disappointing. 

Time to collect your winnings? Here’s how to withdraw your money from MadSlots

MadSlots has a simple process for withdrawing your funds. Here is how to do it: 

Step by step guide on how to withdraw from MadSlots

  1. Open the left-hand menu
  2. Click “Withdraw” under the “My Account” section
  3. Enter the requested details
  4. Request your withdrawal 

Other important information to know when withdrawing

Withdrawals are always paid back to your original payment method. In case this is not possible, the casino will then use a second method as obtained from you. 

Speedy withdrawals from MadSlots
MadSlots puts an effort into its withdrawals, as requests are generally processed within 2 days at most. Of course, there are some exceptions in the case of weekends, public holidays, and situations where the casino requires more detailed checks through additional documents. 

MadSlots’ customer support

MadSlots offers friendly and helpful customer support via live chat, but it does come with one caveat – it is only available from 06:00 to 22:00 GMT, meaning the night owls are out of luck should they get into issues while playing at night. 

Contact:Average Answer Time
email[email protected]Up to 24 hours
phonen/a
live chatAvailable on site everyday from 06:00 to 22:00 GMT2-3 minutes
Facebook https://www.facebook.com/MadSlotsUK2-3 minutes 

In addition to email and live chat, MadSlots offers support through an extensive FAQ section. This can be found under the “Support” link found in the bottom of the homepage. 

Helpful live chat, just not available 24/7
While MadSlots’ live chat is helpful and friendly, it’s a shame that it’s not available 24/7 – after all, some of us might prefer to go for a spin or two in the late hours of night, if not the early hours of the morning. 

The overall play experience in MadSlots

The MadSlots site is clean and easy to navigate, with different sections in the top menu showing where you can go. You can also simply search for specific games by clicking the magnifying glass icon in the top right corner of the screen. It’s perhaps not the flashiest of casino sites out there, but it’s smooth and the games play great! 

MadSlots mobile experience

Fans of mobile casinos don’t need to worry, as the MadSlots site is fully optimised to run on smartphones and tablets. In addition, the casino says that it has a casino app in the works that should be available on both Apple App Store and Google Play Store in the near future. 

Play slots anytime, anywhere
The MadSlots site is easy to navigate on every device, be it a desktop PC, laptop, smartphone, or tablet. 

Responsible Gambling in MadSlots

MadSlots offers a range of responsible gambling tools in your profile. These include time outs and self-exclusion periods that can range from 6 months to up to 6 years. The casino also suggests contacting GambleAware or GamCare if you believe you have difficulty with your gambling. 

Help is at hand with MadSlots
MadSlots’ Safer Gaming policy tells you how the casino takes care of customers, and what they can do in case of problem gambling. 

A mad place for slot fans! 

The name says it all, really – MadSlots is a casino that is mad about slots! This does mean that the live casino side suffers a bit, but considering this is a fairly young site that will surely get more games as time goes on. Worthy of note for the slot fans is the “Live RTP” feature, which shows you the current RTP of the casino’s hot slots. All in all, this is a great casino but, again, mainly for those who enjoy spinning the reels as opposed to throwing dice. 

Other casinos to play at if you like MadSlots

Parimatch

Unibet

Millionpot 

Frequently asked questions

This depends on the bonus in question. Some bonuses will be automatically credited in your account, while others require you to select the promotion while making a deposit.
Yes. You need to click on "Bonus" in the right-hand corner of the screen. This will display all the details of your current wagering requirements.
If your deposit is not credited to your account, the best thing to do is to contact MadSlot customer support via live chat or email.
Yes, you can, but note that your network provider will have limits as to how frequently you can make deposits.
If your MadSlots account is blocked or deactivated, you need to contact customer support via live chat so that it starts investigating.
Yes, account closing and self-exclusion options are available on the MadSlots site.
Author
Casino Analyst
With over five years of experience in casino writing and slots research within the UK market, Marco explores online casinos looking for innovative games. He strives to offer valuable insights and guiding players find the best casino experience.
MadSlots
£200
Bonus
300
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