Loot Casino

Approved gaming license gb

Loot Casino is licenced by UK Gambling Commission and the Alderney Gambling Control Commission. The site was launched in 2019 and is considered a reputable and trustworthy gambling platform.

Loot Casino

Loot Casino
87
87
Rating
Popularity
Terms
Usability
Customer Service
Live Chat Live Chat
Trustly Trustly
PayPal PayPal
Live Casino Live Casino
£6 000 Bonus Wagering 65x
- Freespins
18+ | Play Responsibly | BeGambleAware.org | New players only. 1st, 2nd and 3rd ever deposit: win a Matchup Bonus up to 10X your deposit amount (£2,000 max bonus), £10 min fund for all 3 offers. Max bonus conversion equal to lifetime deposits (up to £250), 65x WAGERING REQUIREMENTS and full T&Cs apply HERE | Terms and conditions applies
87
Rating
Popularity

While still viewed as a newer casino in the UK market, Loot Casino has managed to maintain a positive report amongst their players. This score is expected to increase as they continue to expand their game library.

90/100 Reviewed by CasinoHawks.com

Loot Casino's wagering requirements on their bonus is at 65x. This is about average for the UK market.

75/100 Reviewed by CasinoHawks.com

Loot Casino is very easy to navigate through. However, we did knock off a few points here on the longer-than-average pending process on withdrawals.

95/100 Reviewed by CasinoHawks.com

There is no phone support at Loot Casino and the overall response rate is lower than average. This is an area we would like to see this online casino improve in.

80/100 Reviewed by CasinoHawks.com

Summary

Loot Casino is still a newer online casino in the UK market. While we certainly enjoy their overall game selection and the value of their welcome bonus, we would like to see them improve in their customer support section by also offering phone support. Some players may also be turned off by the longer-than-average withdrawal times. However, this casino offers a large variety of online slots and table games and has plenty for UK players to enjoy.
Over 500 games
Welcome offer up to £6,000
User-friendly platform
No phone support
Longer than average withdrawal times

Details

Name
Loot Casino
Website
https://www.lootcasino.com/
Launched
December 18, 2018
Licenses
Loot Casino is operated by Jumpman Gaming Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 39175. For customers outside of Great Britain Loot Casino is regulated by the Alderney Gambling Control Commission. Registered business address (no correspondence): Inchalla, Le Val, GY9 3UL, Alderney.
VIP program
Yes

Payment

Payment options

Maestro Maestro
Mastercard Debit Mastercard Debit
PayPal PayPal
PaySafeCard PaySafeCard
Visa Debit Visa Debit

Deposit

Minimum deposit
£10

Withdrawal

Minimum withdrawal
£10

Customer Service

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

Loot Casino Review

What Is Loot Casino Offering?

LicenceUK Gambling Commission, Alderney Gambling Control Commission
BonusesWelcome Bonus, Free Spins, Cash Drops, Prize Pools
Payment Methods5VISA Debit, Debit Mastercard, PayPal, Paysafecard, Pay By Mobile
Casino Games5Slots, Jackpot Games, Table Games, Live Casino,  Bingo
Providers26Jumpman Gaming, Eyecon, NetEnt, IGT, Microgaming, Blueprint Gaming
Mobile App No, you have to play in a mobile browser
VIP ProgramA loyalty reward program that awards points for playing
Minimum Deposit £10
Min Withdrawal£10
Customer SupportEmail, Phone, Live chat

Loot Casino Licencing, Safety, Trustworthiness

Loot is licenced by the UK Gambling Commission and Alderney Gambling Commission, making it a legitimate platform. All the transactions and information on the site are done by Secure Socket Layer (SSL) technology to ensure security.  

Games are provided by well-known software developers whose titles are certified and tested for fairness.

The bonuses and conditions attached to them are visible on the easy-to-navigate Loot Casino website.

All signs are that Loot Casino is a secure and trustworthy site  

Jumpman Gaming Limited is a reputable company, and two commissions licence the casino.

Our verdict

The website displays its gambling licence details on the home page, which is always a sign of a trustworthy platform. We also like the fact that terms and conditions are on the home page as well. 

How I tested Loot Casino

  1. We test casinos by going through the process of signing up and playing various games and slots on the platforms. We try to play the games on tablets, Android, and iOS devices to check compatibility and review the available customer care channels. 
  2. Opening an account on Loot Casino is a straightforward process with on-screen instructions guiding you through the process. 
  3. According to Loot Casino’s bonus terms and conditions, it is up to the account holder to ensure that deposits and bet instructions are correct, as the casino will not be held responsible for any errors. 
  4. The game lobby on Loot Casino is accessible at the press of an ‘All Games’ button on the home page. The game lobby is divided into alphabetical, hot slots, my faves, newest, jackpots, bingo, table games, and casino menus that allow you to pick and choose as you wish.
  5. Loot Casino requires that the account verification and Know Your Customer (KYC) process be completed before you can request a withdrawal. 
  6. A Contact Us page is available on Loot Casino’s home page. An FAQ that provides guidelines on what requirements are not yet fulfilled in your account is available on the website. 

Welcome Offers and Promos – Grab a Bonus at Loot Casino

Welcome Offer

Loot Casino has a welcome bonus package that offers up to £6,000 on the first three deposits by spinning a multiplier wheel. There’s also 3K Turtle Mania, Cashdrop, October Trophy Rewards, Fluffy Fridays, PRO Free Spins, Free Spins of the Month, Birthday Bonus, Happy Hours, amongst other bonuses and promotions. 

The multiplier wheel wins are deposited into your account as bonus funds and carry a 65x wagering requirement. A minimum deposit of £10 qualifies you for all three bonuses. 

Promotions and tournaments

Loot Casino provides regular tournaments for its registered patrons. Each tournament has a fixed duration and leaderboard. Players are rewarded as per the tournament rules on the promotions page. 

Loyalty program

Loyalty Program

The Loot Casino loyalty program awards points for playing games on the website. As a loyal player, you unlock trophies by completing fun tasks. Every five unlocked trophies enable you to reach new levels, which gives a free spin on the Mega Reel. The type of Mega Reel you get to spin gets better with every level.         

Loot Casino has more than enough bonuses

There is a generous amount of bonuses on Loot Casino. Playing between the casino’s happy hours of 3-7 pm gives you a chance to win 500 free spins. 

Our verdict

We were impressed by the sheer number of bonuses and promotions on the Loot Casino site. However, the high wagering requirement of 65x put us off a little bit.

Register a New Account With Loot Casino 

Register a New Account

Creating or registering an account on Loot Casino begins with a click on the Join Now button. Loot Casino will ask you to provide personal details, including your name, date of birth, telephone number, and e-mail address.

Loot Casino may ask for any documents that they deem necessary to verify your account.

Opening An Account Is Simple With Loot Casino 

The best part about opening an account with Loot Casino is that it’s only one short form. Plus, you can register with your Paypal account.

Opening an account only takes a few minutes.  

Loot Casino Payment Methods 

There are four listed payment methods on the Loot Casino website.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaDebit Card10 Minutes1-5 Days
MastercardDebit Card10 Minutes1-5 Days
PaySafeCardPrepaid card10 Minutes1-5 Days
PayPalE-wallet10 Minutes1-5 Days
Pay By MobileMobile10 Minutes1-5 Days

Payments methods could be increased at Loot Casino

It is easy enough to deposit funds into your Loot Casino account, but more methods like Skrill and Neteller can be added to the list. There is a 72 hour processing period for all withdrawals. 

Our verdict

We think Loot Casino should significantly decrease the withdrawal processing period; 72 hours is too long compared with other casinos.    

Games You Can Play at Loot Casino

Loot Casino has over 500 games in its library, including a popular bingo selection. 

Slots that you can enjoy on Loot Casino include Starburst, Reel King Megaways, Eye of Horus, Dynamite Riches Megaways, and several versions of Rainbow Riches.

Loot Casino has all the popular table games available on the game menu. You can try out Atlantic City Blackjack, European Blackjack, Multi-fire Roulette, Megawheel, and a whole host of others.  

Live dealer games include Olympic Roulette, Auto Roulette, Live Blackjack, Live Speed Roulette.

There is also a healthy selection of bingo games that include Country Road, Beachball Blast, Bingo Millions Instant, The Jackpot Room, amongst other fun titles. There’s also a Lotto Madness title, but there are neither exclusive games nor game shows available.

Games Library

Game Providers  

Loot Casino uses tried and tested game providers for all its games. 

The slot games providers are big names like Microgaming, NetEnt, and Play’n GO.

There is no list of game providers on the Loot Casinos website, but the game lobby for live games has trusted brands like Pragmatic Plays, Microgaming, and iSoftbet. 

Loot Casino has a library with a decent variety of games

The way Loot Casino arranged the games in alphabetical order caught our eye. It does make life easier, especially if you know the title of the game you want to play. 

Time to Collect Your Winnings? Here Is How to Collect Money from Loot Casino

Withdrawals have a 72 hour pending period on Loot Casino. After the pending period, a withdrawal request takes up to five days to be concluded.  

To make a withdrawal, you make a request on the website. The request is reviewed and verified and then processed through your preferred method of payment. 

Other important information to know when withdrawing

There is a £2.50 transaction fee for all withdrawals. If, for example, you withdraw £90, you will receive £87.50. All the information you need to know about withdrawing money is found on the website’s Terms and Conditions page. 

The withdrawal process at Loot Casino requires patience

We think the withdrawal process requires patience because of the additional 72 hours pending period. Other casinos have a much shorter processing period, which Loot Casino should look into.

Customer Support

The Loot Casino website offers live chat and e-mail. The live chat option is connected via the casino’s Facebook page. 

ContactAverage Answer Time

E-mail
[email protected]24-48h

Phone
Not available

Live Chat
Available via Facebook3-5min

The Loot Casino website supports English only. 

The FAQs page on Loot Casino is extensive, covering every subject. If you still have questions after going through the page, a button takes you to the support team. An explanation of how bonuses work is available in the terms and conditions. 

Loot Casino Customer Support is not strong, but the FAQs covers a lot

There is no phone line available for players to get in touch with the support team. Loot Casino has relied on its FAQs page to deal with all concerns that players might have.  

Our verdict 

We were not overly impressed with the absence of a telephone number on the site. However, it must be said that the FAQs page does cover a lot of information, and almost all answers are found on it.  

Responsible Gambling 

Loot Casino covers the responsible gambling issue extensively. There is a list of questions which you answer and see for yourself if you indeed have a problem. In addition, Loot Casino has added three organisations that you can contact for help.  

Loot Casino offers players decent RG tools

Loot Casino offers players a deposit limit option. Players can also register with GAMSTOP for self-exclusion via a link on the Loot Casino website.  

Our verdict  

Loot Casino gives the issue of responsible gambling the importance that the topic deserves.

Awards and Recognitions

Loot Casino has not yet received any awards or recognitions. 

Conclusion 

Loot Casino will need to get a phone line, and human interaction is still essential even as technology takes over. The withdrawal process requires serious trimming.  

The Loot Casino website is a joy to navigate around, and finding games takes very little time. We like to spend more time playing and less time looking on a casino site. The security levels on this website are top-tier, and we would recommend it to all gaming enthusiasts.    

Overall, we rate Loot Casino a respectable 7/10.

Frequently asked questions

Loot Casino has a welcome bonus package that offers up to £6,000 on the first three deposits by spinning a multiplier wheel.
Yes, Loot Casino is licenced by the UK Gambling Commission and Alderney Gambling Commission, making it a legitimate platform.
Yes, live dealer games include Olympic Roulette, Auto Roulette, Live Blackjack, Live Speed Roulette.