UKGC Fines Two Online Casino Operators over Regulatory Failings

By Antoine
Published January 21, 2022
UKGC Fines Two Online Casino Operators over Regulatory Failings

The UK Gambling Commission continues to increase its scrutiny over the operations of gaming companies, and holding those which do not follow the rules accountable. 

The UK Gambling Commission

In a recent statement, the UKGC has issued a combined £1.3m in total fines to two online casino companies for failing to adhere to social responsibility regulations. The companies in question are:

  • Rank Digital Gaming Ltd. (Alderney) received a £700,557 ($954,275) fine for social responsibility violations. This company runs websites such as Mecca Games, Mecca Bingo, Grosvenor Casino, and Bella Casino
  • Annexio Ltd. (Jersey) got a £612,000 ($833,645) fine for social responsibility and money laundering failings. Annexio manages the LottoGo platform

Both of these companies have actively cooperated with the UKGC during the course of the investigation. It was found that the breaches occurred some time between 2019 and 2021, which included customer interaction failures, not having proper measures to identify duplicate accounts, and failing to stop Rank self-excluders from creating an account.

Setting High Standards

The UKGC regularly issues fines for minor breaches in order to keep a high standard within the gaming industry. In some cases, it has even fully suspended the gambling licence for an operator – as was the case for BGO Entertainment in 2021.

Despite the bad news for these two companies, this shows the UKGC’s commitment to high standards in terms of  the upkeep of regulatory compliance, as well as the Commission’s ongoing changes to improve responsible gaming for UK players. 

Play at these Safe UK Casinos

The vast majority of UK casinos online meet the necessary regulatory requirements as set out by the UKGC. In fact, the following UK casinos are highly recommended for their stellar standard of customer service and responsible gaming: