LuckyVegas Review
The casino site may offer over 4000 games, but does it deliver on its promise of a premium experience? Our LuckyVegas casino review is here to find out. If you’re wondering how we come to each score, check out our in-depth How We Rate Casinos framework.
To bring you this LuckyVegas review:
- We reviewed LuckyVegas’ licensing, safety and trustworthiness
- We analysed bonus terms and promotions in LuckyVegas
- We checked how smooth and reliable payment methods are in LuckyVegas
- We analysed LuckyVegas’ game selection & usability
- What do you do if you encounter issues while playing at LuckyVegas?
- We judge the popularity of LuckyVegas & check user testimonials
LuckyVegas Casino’s licensing, safety and trustworthiness
Licensed by the UK Gambling Commission, LuckyVegas abides by the strictest of regulations to ensure a safe and secure platform.
LuckyVegas – Complete list of licences
Responsible gambling in LuckyVegas
The Responsible Gambling page at LuckyVegas has a number of tools available to ensure players remain in control. Features like reality check, deposit limit, and self-exclusion are some of the many features available to players who wish to keep their gameplay in check.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| Gambling should be for entertainment only. Be sure to keep an eye out for red flags of problem gambling, such as gambling with borrowed money, chasing your losses and spending more time/money than you can afford. Free confidential support is available to players in the UK. Reach out to GamCare on 0808 8020 133 or the NHS gambling addiction services. |
Our trust & safety rating of LuckyVegas Casino
LuckyVegas may be licensed and regulated by the UKGC, but do they have any other measures in place? If so, how do they stack up on our rating scale?
| What we checked | Score | Why this score? |
| Licences | 4/5 | The company that operates LuckyVegas has held a UKGC license for over 10 years. Received a regulatory sanction in the past for failure to comply with the following license condition and codes: paragraphs 1,2 and 3 of licence condition 12.1.1, Information of the Payer, Regulations 2017, paragraphs 1a, b and 2 of social responsibility code provision (SRCP) and failed to adhere to Ordinary code provision (OCP) 2.1.1 – Anti-Money Laundering guidance. Note that these have since been resolved. |
| Brand credibility & ownership trust | 4/5 | Has operated for 5+ years as a licensed casino platform. |
| Security measures & data protection | 4/5 | Uses encryption and AES_128_GCM (a strong cypher) to ensure that all transactions are secure. Utilises physical security too (cameras, security cards, etc). |
| Responsible gambling tools | 10/10 | Has a dedicated responsible gambling page with a variety of tools, such as limits, self-assessments, and risk scores. |
| LuckyVegas has several security measures in place |
| LuckyVegas has been on the scene for around 5+ years and is fully regulated by the UKGC. We would have awarded a higher score if the site used 256-bit SSL encryption or higher. But that said, we still rate them 22/25, which is 88%. |
Bonus terms and promos – Grab a bonus at LuckyVegas Casino
In this section, we will explore the casino promotions LuckyVegas has on offer for both new and existing players.
| ⚠️ BONUS RISK WARNING ⚠️ |
| The welcome bonus at LuckyVegas gives players 100 free spins on Book of Dead when they sign up and deposit at least £10.Wagering: 60× on bonus winnings; most slots contribute 100% unless listed otherwise; max bet 10% (min £0.10); 30-day expiry. 100 free spins at £0.10 each = £10 total stake. With a 96% theoretical RTP, the long-term average return is £9.60, but actual results vary. |
LuckyVegas Casino’s new player bonus
Players registering for an account and placing their first deposit will receive 100 free spins on the popular Book of Dead slot by Play’n GO. Claim your welcome offer by depositing a minimum of £10. Any winnings from the free spins must be wagered 60x within 30 days before any funds can be withdrawn. That said, do note that bonuses do not prevent withdrawing your deposit balance.
LuckyVegas Casino’s free spins offer
As well as the free spins attached to the welcome offer, players can expect a daily pick promotion, which could include more bonus spins.
LuckyVegas Casino’s most popular offer
In our experience, the welcome offer appears most prominent. However, verify current promos in your account.
LuckyVegas Casino promotions and tournaments
This casino site gives players the opportunity to win prizes and top the leaderboard with the daily LuckyVegas tournament. To keep up to date with the latest promotions the site offers, you will need to access the “Promotions” tab when you are logged into the account.
Our rating of LuckyVegas Casino’s bonus terms & promotions
Now that we’ve assessed what promotions are on offer, let’s see how they stack up on our scale.
| What we checked | Score | Why this score? |
| Bonus terms and conditions | 4/5 | Fairly standard terms and conditions. |
| Wagering requirements | 2/5 | 60x wagering is a significant playthrough. |
| Ongoing promotions | 3/5 | A few promotions and one daily tournament. That said, the daily picks give players something new every day. |
| We feel there could be some improvements made here |
| Although LuckyVegas has daily picks, we feel the bonus calendar could be more varied. The wagering requirement of 60x is also higher than average. For this reason, we give LuckyVegas 9/15, which equates to 60%. |
Payment methods & account fairness in LuckyVegas
Check out the available casino payment methods at LuckyVegas below.
Mastercard Debit
PayPal
Trustly
Visa Debit
| ⚠️ FINANCIAL RISK WARNING ⚠️ |
| Remember to protect both your time and finances by setting limits before you begin. If you feel that you’re spending more time or money, it’s time to stop. |
Step-by-step guide on how to withdraw from LuckyVegas Casino
You must be logged into your player account at LuckyVegas when you wish to make a withdrawal. Before withdrawing, ensure you have completed KYC verification, use the same method as deposit where required, and meet any pending wagering.
Below is a step-by-step guide for how to request withdrawals at LuckyVegas.
- Make sure you are logged into your account.
- Click on ‘Cashier’.
- Select your preferred payment method.
- Place your withdrawal request.
Other important information to know when withdrawing
It’s important to note that the payment methods available at LuckyVegas differ from country to country. Cards: 3–5 working days; E-wallets: within 24h; Bank transfer: 2–5 working days. However, there might be a shorter waiting time, depending on what payment method you’ve used to place a withdrawal request.
Documents and information you need to share with LuckyVegas to open an account
As part of UKGC regulations, players are required to verify their accounts. To do so, this casino may request documentation such as a valid ID, a bank statement or a utility bill.
Our rating of LuckyVegas’ payments & account fairness
You’ll notice familiar payment methods available here, but let’s see how the finer details weigh up.
| What we checked | Score | Why this score? |
| Minimum withdrawal and deposit | 3/5 | Minimum deposit of £10 is fair. The minimum withdrawal of £20 is higher than expected. |
| Accepted payment methods | 4/5 | Several payment options available, including Apple Pay, Google Pay and PayPal. |
| Account rules and player rights | 4/5 | Clear terms. No fees for withdrawals, unless using Wire Transfer. |
| Withdrawal speed and processing times | 2/5 | Depends on the payment method, but this could take anywhere between 3-5 working days. |
| There are several payment options here, but they do feel restricted |
| Although there are several payment methods available, the withdrawal speeds are quite slow, and the minimum withdrawal of £20 feels higher than most other platforms. That said, we still rate the payments and account fairness 13/20, which is 65%. |
LuckyVegas Casino games library & usability
There are over 4000 games at LuckyVegas, from online slot games to live casino and classic table games. In this section of our review, we will assess popular categories and website usability.
Blackjack
Baccarat
Roulette
Live Casino
Craps
Slots
Poker
Game Shows
4theplayer
ALL FOR ONE Studios
Big Time Gaming
Blueprint Gaming
Boomerang Studios
Elk Studios
Genesis
Greentube
IGT
Iron Dog Studio
Microgaming
NetEnt
NextGen
Nyx Interactive
Playtech
Play’n GO
Pragmatic Play
Quickspin
Red Tiger
Reel Kingdom
Reflex Gaming
Thunderkick
Triple Edge Studios
Yggdrasil
iSoftBet Recommended slots you can play at LuckyVegas Casino
At the heart of every casino is its game collection. LuckyVegas features popular slots from well-known game providers, like Big Bass Splash by Pragmatic Play and Buffalo Blitz by Playtech.
Top 4 slots to play at LuckyVegas Casino
Live dealer table available in LuckyVegas Casino
The live casino selection at LuckyVegas features different variations of popular games, like Live Roulette and Live Baccarat.
Game Shows you can play in LuckyVegas Casino
Nestled within the live casino library, you’ll find a few casino game shows too. You’ll find known titles like Sweet Bonanza CandyLand, and Lightning Storm.
Popular game providers at LuckyVegas Casino
Games are at the heart of every casino, so it’s a good sign when you see titles from reliable and established casino game providers. LuckyVegas features games from software developers such as NetEnt, Blueprint Gaming and Yggdrasil.
Mobile experience at LuckyVegas Casino
Although we only noticed a casino app for Android, the website is fully optimised for mobile play. Remember to play responsibly and only where legal and age-permitted.
Our rating of LuckyVegas Casino’s games library & usability
Let’s see how the games and casino site usability fare.
| What we checked | Score | Why this score? |
| Games library and navigation | 9/10 | Over 4000+ games, such as slots, live casino games, Keno and Plinko. |
| Software providers and game integrity | 5/5 | The games at LuckyVegas have been supplied by reliable and well-known developers. |
| Site navigation & design | 1.5/2.5 | A sleek website, but the navigation is very basic. |
| Mobile experience | 2/2.5 | The site is mobile-friendly and has a dedicated app for Android. We couldn’t see an app for iOS, however. |
| Over 4000 games are available here! |
| Whilst this casino site has over 4000 games from established providers, the simple navigation lets it down. However, we still rate LuckyVegas 17.5/20, which is an overall percentage of 88%. |
LuckyVegas Casino customer support
Not to worry if you run into a hiccup, LuckyVegas offers customer support through live chat and email.
Languages supported: English.
Help centre: We had no access to a help centre. FAQs can only be found through the live chat feature.
Other resources they offer: No other resources are available.
Our rating of LuckyVegas Casino’s customer support
In this section, we will assess how reliable this casino site’s customer support is.
| What we checked | Score | Why this score? |
| Opening an account | 2/2 | This is a standard process with verification checks. |
| Availability & response time | 0.5/2 | Slow response times. Live chat is available during select hours. |
| Contact options | 2/2 | Only available through email and live chat during select hours. |
| Clear contact options | 0.5/2 | Without logging in, the contact details are buried and hard to find. |
| Help centre & self-service options | 0.5/2 | No dedicated help centre, but FAQs are found within live chat. |
| Customer support feels limited |
| Although customer support is accessible through live chat and email, it feels very restricted due to the times of availability. The FAQs are also hard to find. For this reason, we rate LuckyVegas 5.5/10, which is 55%. |
LuckyVegas Casino’s popularity & user testimonials
When reviewing feedback platforms for testimonials from players, LuckyVegas didn’t have many. That said, the ones we did find had a mixed view. Most negative reviews originate from players who have experienced issues with receiving their winnings. We found four recent reviews in the last 90 days, two of which comment on the user experience, promotions and customer support friendliness.
Our rating: 5/10
| There’s more than can be done here |
| Although the number of reviews on feedback platforms is sparse, there are still some inconsistencies. The feedback page is also unclaimed; more points could be awarded here if the casino site took the time to respond to concerns. With this in mind, we award 5/10 here, which gives them 50%. |
Our final LuckyVegas Casino verdict
The Las Vegas theme extends to the service as well, transporting you on a virtual journey to the casino mecca. There could be some improvements when it comes to customer support and payments, as live chat is not 24/7 and cards/bank withdrawals take 3–5 working days are drawbacks. That said, we found the games library refreshing, with numerous titles that span across a variety of genres.
Other casinos to play at if you like LuckyVegas Casino
Be sure to check out our other online casino reviews if you enjoyed LuckyVegas. Here are a few we recommend:
Frequently asked questions
