Resolver tool - UK Gambling commission

UK Gambling Commission launches Complaints Resolver 

UK Gambling commission is going to launch a new online tool for handling online casino and sportsbook complaints from the UK Gamblers. The tool is called Resolver, is free to use and has a goal of helping online gamblers to better handle and resolve their complaints faster.

Resolver gambling tool is not an intermediary, but rather a useful and helpful resource that will not act on complainant's behalf but rather explain the consumer rights, help to build cases and also provide an email service. The casino operator, in this case, will receive a complaint from the Resolver email and not the customer directly, which can help the case to be being taken more seriously. 

The new Resolve tool will start working from the 1st August 2017. The UK Gambling Commission hopes that it will give both players and casino/sportsbook operators a more efficient tool to resolve their disputes and complaints. 

Complaints are a natural part of any service, especially in such sensitive market as iGaming. However, we always recommend our customers to, first of all, choose the most reliable and trustworthy casino operators that naturally have lower levels of complaints. Sticking with a decent and respectable UK casino online websites does not always guarantee that you will never have any issues, but the number of frustrating situation that you as a player might face is going to be way lower.

Below you can find a few links to the safest and most reliable UK casinos that you can try out. Clicking on the links below will not only provide you with the ability to play in a secure environment but also give you an exclusive generous casino welcome bonus package with your first casino deposit. 

£ 100 bonus on first deposit 120 bonus spins.
18+ BeGambleAware 18+ | BeGambleAware | t&c Apply | 18+ New Customers only. 20 no deposit free spins available on Book of Dead game only. Must be claimed on the 'My Offers' page within 14 days of sign-up. Free Spins have a £0.10 value each and expire 7 days from claim. 35x wagering requirement on eligible slots before winnings are converted to cash. Select Casino offer on sign-up and deposit. 4 deposits of £10, £20, £50, £100 matched with a bonus cash offer of same value (14 day expiry). 35x real money cash wagering (within 30 days) on eligible games before bonus cash is credited. Spins credited upon deposits; under £50 =10 Spins, £50 or over =25 Spins; on Book of Dead only (3 day expiry, winnings paid in cash).

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This operator brand has ceased to exist