Resolver tool - UK Gambling commission

UK Gambling Commission launches Complaints Resolver 

UK Gambling commission is going to launch a new online tool for handling online casino and sportsbook complaints from the UK Gamblers. The tool is called Resolver, is free to use and has a goal of helping online gamblers to better handle and resolve their complaints faster.

Resolver gambling tool is not an intermediary, but rather a useful and helpful resource that will not act on complainant's behalf but rather explain the consumer rights, help to build cases and also provide an email service. The casino operator, in this case, will receive a complaint from the Resolver email and not the customer directly, which can help the case to be being taken more seriously. 

The new Resolve tool will start working from the 1st August 2017. The UK Gambling Commission hopes that it will give both players and casino/sportsbook operators a more efficient tool to resolve their disputes and complaints. 

Complaints are a natural part of any service, especially in such sensitive market as iGaming. However, we always recommend our customers to, first of all, choose the most reliable and trustworthy casino operators that naturally have lower levels of complaints. Sticking with a decent and respectable UK casino online websites does not always guarantee that you will never have any issues, but the number of frustrating situation that you as a player might face is going to be way lower.

Below you can find a few links to the safest and most reliable UK casinos that you can try out. Clicking on the links below will not only provide you with the ability to play in a secure environment but also give you an exclusive generous casino welcome bonus package with your first casino deposit. 


£ 100 bonus on first deposit 120 bonus spins. 18+ New Customers only. 20 no deposit free spins available on Book of Dead game only. Must be claimed on the 'My Offers' page within 14 days of sign-up. Free Spins have a £0.10 value each and expire 7 days from claim. 35x wagering requirement on eligible slots before winnings are converted to cash. Select Casino offer on sign-up and deposit. 4 deposits of £10, £20, £50, £100 matched with a bonus cash offer of same value (14 day expiry). 35x real money cash wagering (within 30 days) on eligible games before bonus cash is credited. Spins credited upon deposits; under £50 =10 Spins, £50 or over =25 Spins; on Book of Dead only (3 day expiry, winnings paid in cash).

£ 300 bonus on first deposit and 30 free spins on first deposit.
Wager-free spins
100% bonus up to £300 on first deposit. 18+. No deposit for wager free spins. Opt-in required. Min £10 first deposit for deposit bonus. 30x wagering requirement applies for deposit bonus and winnings. Max £5 per spin or £0.50 per bet line. Contribution to wagering requirements varies per game.

200 no wagering free spins on first deposit. New UK players only. Spins only available on Starburst. Deposit and play £25 on selected games and get 25 spins OR; Deposit and play £100 on selected games and get 100 spins OR; Deposit and play £200 on selected games and get 200 spins. Spins expire after 3 days. 14 days from registration to claim offer. Players may withdraw their cash deposit or any remaining cash deposit and any cash winnings. If this is withdrawn, the spins and any winnings will be forfeited. All winnings from the spins will be paid out in cash.

 


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